Excellent service. They dropped off at our hotel and we were able to drive it down to DT disney…read more Staff over phone was super helpful and polite. Prices reasonable. Would definitely recommend.

Never ever got back to me after leaving multiple detailed messages. No contact from them so I can't…read morerate them properly so minus stars for not executing their business. Final verdict is inconclusive, but I do have a word of advice. Do better and maybe be better. I believe in your business but not sure it exists; just a religious deities.

Luis responded immediately with clear explanations with quotes over the phone without any sales…read morepressure. Luis showed up promptly for installation and did great job fast and efficiently. We highly recommend his product and service. We went with certified pre-owned at great price are very happy.

I didn't use their service but would recommend this company for the prompt response and…read moreinformation. Luis replied my questions quickly and this helped very much in decision making Thank you

Arrow Lift is truly amazing!! Great job on the rebuild…read more Thank you to Kelsey for her patience and help in organizing all the meetings and emails. Duane and Robert were organized, highly qualified, and went over and beyond. They finished the rebuild early, and the elevator is great. Thank you

Unfortunately, this company's service has declined significantly over the years. Prices have risen…read moredramatically, with the initial inspection fee alone now reaching $350, before any parts or repair costs are added. More concerning, when an elevator malfunctions, customers can face weeks-long delays before a technician arrives to address the problem. What is most troubling is the impression that maintaining existing equipment and ensuring customer safety have become secondary priorities. Rather than providing prompt, reliable service, the company appears far more focused on selling new installations and upgrades. For a business entrusted with something as essential as elevator safety, that is deeply disappointing. I can no longer recommend their services.

I highly recommend LiftTech! Rudy responded quickly! He sold us a preowned unit in excellent…read morecondition, priced fair and came back within the next couple days and installed within about 90 minutes. He was so professional and courteous. Honestly, I was so impressed with this young man's work ethic and skill set. Save yourself the time shopping around, you will be happy with price and service. I'd give him 10 out of 10 rating!

I was able to get two refurbished units within a reasonable time of scheduling. I sent pictures and…read moresome measurements, so he came fully prepared. Gives thorough instructions on the safety features, maneuverability and the remotes.

Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

Don't bother calling this number. US you ask if it's victory and and the person on the other end…read morejust hangs up on you.

Wow, I dropped off my vintage wheelchair years ago to get new rubber wheels installed. It took 3…read moremonths for the repair. That wasn't a big deal, since it is more of a prop. The problem is that THEY WILL NOT GIVE IT BACK! They can't even tell me where it is. Every 3 months or so, someone will call me, saying they haven't forgotten about me. I will happily pay for the repair! They have had it for 3 years.

Having finally admitted we are getting older, we decided to have a stairlift installed. A good…read morefriend had used Gamburd to install her stairlift, so we called them. Israel was incredibly knowledgeable, professional, and friendly. He used FaceTime to get all the details: measurements, number of stairs, etc., and sent us a very reasonable estimate while we were still online. The great part is that he was able to schedule installation in less than a week. German Ceja came this morning, and was done in less than three hours. German was great! He went over all the necessary items, like how to ride the stairlift (no placing your full weight on the footrest, how to charge the stairlift, etc.) If anyone is thinking of putting in a stairlift, please call Gamburd. They are the absolute best.

We purchased 2 chair lifts from Lifeway Mobility and paid a hefty $50k due to a knee injury and…read moredoctor's recommendations. At the time, it seemed like the only option having just bought a stacked home with 2 flights of stairs. We waited about 6 months for them to be built and installed. About a year later, one of them started to malfunction. We called several times, often with difficulty getting through. We spent time with customer service diligently trouble shooting, cleaning as recommended and requesting service. 4 times, the same repair person was sent out, was there for about 15 minutes and then said he'd the unit was fixed and that we needed to do a better job cleaning the unit. But almost as soon as he'd leave, the unit would start beeping loudly again. We were told that the unit was out of warranty and so needed to pay for the servicing. First we were asked to pay $400 and then they company agreed to let us pay $200. Today, we had a different technician come out who found that there was something actually wrong with some of the parts which would need replacing - luckily these were under the 2 year parts warranty. Hopefully this will fix it for good. When you pay this much for a product, it shouldn't break down that quickly - especially since we barely use the lift. What's clear is that we're having to pay for faulty equipment and installation. If you need to purchase chair lifts, make sure to go with a company that has warranty of at least 5 years. This is ridiculous. * Wanted to respond to the "business manager's" response below: We were told that there is a lifetime warranty on parts - that's one of the reasons we felt confident to make the purchase. However, there was no mention that this was only for outdoor units. This should be clarified at the time of purchase - especially since most people have indoor units. You can imagine our shock to find out that the warranty is actually only one year for service and 2 years for parts.

Very helpful. I had a niche request and they were very accommodating with trying to solve my…read moreproblem.

This Company was OK Pre pandemic but now they make…read moreexcuses!!! And leave patients hanging . They don't confirm appointments , cancel at the last minute and then blame the patients !!! Having worked them in the past I called them about manual wheelchair repairs and transitioning into a power chair . I was told that they would get back to me weeks later I hadn't heard from them only to find out that they had the parts for my wheelchair yet never called me to make an appointment. This week Carlos canceled two appointments back-to-back blaming it on his trifling unprofessional , unreliable technician although I understand it's not helpful to me because I need repairs to my manual wheelchair and I'm ready to transition to a power chair but these people don't have enough patient respect to show up! Carlos canceled on me two days in a row !! And they expect I'm supposed to be grateful when they say let's try for next week . Well today is May 4th and I called them in March to start the process so I'm done with Burbank medical and their trifling technician who shows up whenever he likes!! Therefore on a scale of 1 to 10 I give them a 1!!! And I am now off to find a medical supply company who will show up! Handle business! Repair my manual chair and assist me with getting a power chair!! It's unfortunate because these companies know that patients don't have many options so they feel like they can treat patients like trash and we're going to gleefully accept it. NOT!!