We came here to look for some dog treats. We weren't sure if our foster dog would like some of the…read morebully sticks so we wanted to get a small pack or individual portions. Staff was helpful with some different suggestions and even said we can buy the larger packs and return them opened if the dog doesn't like them. There's a parking lot with plenty of spots. It shares a lot with a vet. The when you call the store it also can reach the vet but not sure if it's monitored.

I've brought my other pets here and wanted to inquire about vaccines for my puppy, only to call and…read morefind out they closed their vet clinic this year! So sad, this is a great pet store with lots of different brands and decent prices. The gentleman who helped me out with some things for my puppy was very knowledgeable and helpful. They also have a rewards program that you can link your cell number to. Parking is located in the back and can be a bit hectic.

Great service and stock , love it. It's where I buy my hay and tack and supplements…read more Considerate, polite and knowledgeable staff

I'm not a Karen I shop here literally every week for my guinea pigs, my cats, my rabbits, and my…read moredogs. I went home and fed my guineas and rabbit pellets, and there were so many bugs it was okay though I thought if I came back they could just help me out, note, that guinea pigs and rabbits really shouldn't be outdoor, or at least mine are indoor, so imagine an infestation of bugs in my home, but it's okay I caught it quick. I came to return it they said they'll give me another one but it most likely has bugs too. So I asked if I can get another brand, it was 2 dollars more which I didn't have, and I drove there and back, and they laughed at me and said "lol it's not a big deal it has bugs it's protein" and I said I can't just let the bugs in my home can you not please just help me out. They just laughed. It's okay though. I just realized I've been giving my money , when you can just go a couple miles into another city where service will matter. I'm also taking this matter to social media because it's just not right.

Found out about Pet Era through a friend from work and decided to take all three of my French…read morebulldogs. If you know Frenchies, you know they are basically short haired bratty toddlers with attitude. My three are a force to be reckoned with, small but mighty and a tight little pack. When we walked in, I noticed it is a smaller space, but I was not there for merchandise. I wanted groomers who actually understand the Frenchie breed and their personalities. We were greeted by a very sweet girl who explained the basic package and immediately made me feel more comfortable when she mentioned they specialize in Frenchies. The prices were a bit on the higher side, but I never judge solely on price. I wait to see the results. A few hours later, we got the call to pick them up and were greeted by the owner, Jr. He was incredibly nice and let me know one of my kids was not a fan of the crate. I instantly knew he meant my oldest, Ruby. The other two were totally fine, of course. When he brought them out, wow. They looked amazing. And let's talk about the smell. You know that weird wet dog but covered with perfume scent some groomers send your pup home with? Yeah, none of that. These babies smelled so good. Like they might actually be allowed to step out of the Camry and into mama's Lexus! . Naaaah, probably not but still smelled soooo good! Overall, we had a great experience. Truly one of those you get what you pay for moments. We will absolutely be back. Thank you, Pet Era.

If I could rate them 100 stars I would! I loved my experience! They made me feel so confident and…read morecomfortable. I'm used to my mobile groomer who is no longer in the business so I was so nervous about finding the perfect place but I'm so glad I found Pet Era My Luna came back so fresh and clean. Her haircut was perfect. They did such a fantastic job with her. I can't wait to tell everyone about Pet Era.. she just woke up in the photos but she's still so adorable

GREAT service, ample parking, a good selection of any pet needs you have. They also have a rewards…read moreprogram that earn you discounts on your purchase.

A most awesome mom and pop pet store. Also has visiting vet for shots/flea med. Great personnel who…read moreare very helpful. Definitely recommend!

The best shabu shabu. Price is good. Good customer service over all. The best in san…read morefernando valley

Gave the wrong dog to my sister and they didn't make it right. Poor customer service. Won't be back…read moreever again.

Place is extremely filthy, overpriced birds. Re selling a sick Conure bird for 1k that's older and…read moremissing feathers. Majority of birds look worn and on their last string. So do waste your time coming down to hear

bird food is good an inexpensive it's like 20 min far from where I live but I pay like 20 dlls per…read more- big bag like 6 pounds

I was so happy to have found two USA fifa jerseys for our furbabies at home. Staff were friendly…read moreand check out was smooth. The store was well organized and clean. It's a smaller version store but it has many pet items. The parking lot is huge at this location.

Very sweet people at the check out counter who processed my refund discrepancy very quickly &…read moreprofessionally!

This is an adorable little family owned pet store. They have such a wide variety of food treats,…read moreand pet accessories. The owners are also so sweet. They helped me pick out a harness for my puppy! I was also able to find a salmon canned food that she really loved and she's a picky eater. The only downside of this place is some of the prices are not listed or visible for customers to see. There's lots of parking out front. Prices are also fair in my opinion, if not the same as other pet stores. I'll be back to stock up on food for my puppy.

Great place to buy cat food. Lots of variety. Owner and staff so friendly the more you buy you…read moreaccumulate points to get free food for your pet.

I placed my order online yesterday for turtle food and it was ready within 2 hours. Located at The…read morePlant Plaza, there is plenty of parking space and their own curbside spots as well. Staff is pleasant and helpful. I formed line and then inquired about my online order, the staff member looked it up and gave me my order. This transaction did not take too long.

I'm super excited with the brilliant grooming done at this PetSmart at the Plant in Van Nuys by…read moreSAGE PORTER!! I had been trying to groom my dog myself forever with much fight back. However when she met SAGE they immediately became friends. She went through the grooming process with flying colors!! She now looks like she's confident and happy!! Sage has an excellent eye for detail and a very loving heart for all of the clients that enter the salon. Sage is now my dogs groomer for life!! Her tail is so cute and fluffy and she feels like a Teddy Bear!! More importantly my dog loves it!! I asked for a summer cut. Her fur was long and hard to keep looking nice.

I went here on Monday at 12:30pm and it was closed. Maybe you should update your hours so people…read moredon't waist their times and make the drive for nothing

Great prices, animals taken care of healthy conditions no health issues and he also does custom…read moretanks.