We usually come here for bird food, but we've also bought toys and other supplies, and also stuff…read morefor our guinea pigs. They have a good selection and prices of items for birds and other small pets. We were also able to find the perfect spacious cage for our cockatiels here that was difficult to find elsewhere for a good deal. They have plenty of room and can easily go in and out whenever they want. Also employees we've encountered have always been friendly. Our go to pet store for sure!

We came here to look for some dog treats. We weren't sure if our foster dog would like some of the…read morebully sticks so we wanted to get a small pack or individual portions. Staff was helpful with some different suggestions and even said we can buy the larger packs and return them opened if the dog doesn't like them. There's a parking lot with plenty of spots. It shares a lot with a vet. The when you call the store it also can reach the vet but not sure if it's monitored.

The first time I visited, they were a solid 4 1/2 stars. A little hard to spot and find -- I must…read morehave circled at least three times before seeing the tiny sign on the fence. But they had exactly what I needed, the prices were fair, and the service was quick, The second time back, I drove an hour in thick traffic to get there to be told that the Orchard hay she told me on the phone they had, they did not in fact have. In fact what she did was say that she had only one bag (I had wanted two) and when I pulled out my cash and said I'll take the one, she only then said it's Timothy hay. I pointed out that I had asked for Orchard and she simply said again that this was Timothy. Why did she have me drive an hour in traffic to get there - not to mention I was now going to have to drive another hour home plus find somewhere else to get the still-needed hay. And why go in the back to get the one bag if she knew it wasn't Orchard? From four stars to one in no time flat. Don't waste a customer's time and don't try to trick them into buying something else.

Good selection on your basic needs, also on chicks and birds. Prices are reasonable, worth the…read moretrip! Probably call if you're looking for something specific.... Would recommend!

Great service and stock , love it. It's where I buy my hay and tack and supplements…read more Considerate, polite and knowledgeable staff

I'm not a Karen I shop here literally every week for my guinea pigs, my cats, my rabbits, and my…read moredogs. I went home and fed my guineas and rabbit pellets, and there were so many bugs it was okay though I thought if I came back they could just help me out, note, that guinea pigs and rabbits really shouldn't be outdoor, or at least mine are indoor, so imagine an infestation of bugs in my home, but it's okay I caught it quick. I came to return it they said they'll give me another one but it most likely has bugs too. So I asked if I can get another brand, it was 2 dollars more which I didn't have, and I drove there and back, and they laughed at me and said "lol it's not a big deal it has bugs it's protein" and I said I can't just let the bugs in my home can you not please just help me out. They just laughed. It's okay though. I just realized I've been giving my money , when you can just go a couple miles into another city where service will matter. I'm also taking this matter to social media because it's just not right.

GREAT service, ample parking, a good selection of any pet needs you have. They also have a rewards…read moreprogram that earn you discounts on your purchase.

A most awesome mom and pop pet store. Also has visiting vet for shots/flea med. Great personnel who…read moreare very helpful. Definitely recommend!

I was so happy to have found two USA fifa jerseys for our furbabies at home. Staff were friendly…read moreand check out was smooth. The store was well organized and clean. It's a smaller version store but it has many pet items. The parking lot is huge at this location.

Very sweet people at the check out counter who processed my refund discrepancy very quickly &…read moreprofessionally!

I placed my order online yesterday for turtle food and it was ready within 2 hours. Located at The…read morePlant Plaza, there is plenty of parking space and their own curbside spots as well. Staff is pleasant and helpful. I formed line and then inquired about my online order, the staff member looked it up and gave me my order. This transaction did not take too long.

I'm super excited with the brilliant grooming done at this PetSmart at the Plant in Van Nuys by…read moreSAGE PORTER!! I had been trying to groom my dog myself forever with much fight back. However when she met SAGE they immediately became friends. She went through the grooming process with flying colors!! She now looks like she's confident and happy!! Sage has an excellent eye for detail and a very loving heart for all of the clients that enter the salon. Sage is now my dogs groomer for life!! Her tail is so cute and fluffy and she feels like a Teddy Bear!! More importantly my dog loves it!! I asked for a summer cut. Her fur was long and hard to keep looking nice.

This is the absolute worst aquarium shop out here. Don't get me wrong the variety of fish is great;…read morehowever half of those fish are dead or dying . I asked if I could get a discount on the dying koi fish since they were clearly "on their way out" and I felt bad just letting them die. The manager denied the discount and explained how it's cheaper to let it die because then he can get credit with his supplier...

The carry fresh and salt water fish The have cockatiels,…read moreparrots, finches parakeets, The carry bird feed, bird treats, bird toys and accessories also bird cages The also have some reptiles I'm saw a chameleon they also had a tarantula and a couple of emperor scorpions they also have small animal cages such as guinea pig or rabbit and at times they also carry guinea pigs they are extremely reasonably priced much less than Petco or PetSmart and though the shop is small they are constantly cleaning and keeping everything tidy I recommend the small pet shop

Have been coming here for years now and I can say that they have 1 of the best selections for your…read morecanine, feline, poultry, equine, and even rodent needs! They have a great variety of products and can even order stuff for you within reason. It's somewhat in an inconspicuous spot in the valley but certainly a gem once you find it!

Henco Professional Animal Products is hands down one of the best-run businesses I deal with. They…read moreoffer both retail and wholesale, and while wholesale is reserved for verified pet stores only (as it should be), even their retail pricing is extremely reasonable. The staff is incredible. You can immediately tell they operate as a true team--everyone helps each other, everyone helps customers, and the service is consistently on point. Timing-wise, they're rock solid. I'm usually that person who shows up 10-15 minutes early and waits in the parking lot, and without fail, the gate opens exactly at 9am every single time. I retail their dog bones and bone fillings, and my customers' pets absolutely love them. The pricing is the best I've found, which is why I restock here consistently. I almost always end up picking up extra items because the value is just that good. Great products, great prices, and great service. Businesses that operate at this level are rare these days--Henco is doing it right.

I've been taking my dogs to Elvis for grooming for quite some time, and I couldn't be happier with…read morehis care. He is incredibly sweet, patient, and gentle with my dogs. Elvis was the first groomer to professionally bathe and care for my senior dog, and ever since then, he has been absolutely amazing. I truly trust him with my dogs and highly recommend him to anyone looking for a caring and professional groomer!

We originally had an appointment scheduled for Saturday, May 2, 2026. Upon arrival, we were…read moreinformed that the groomer had called out and our appointment could not be honored. We were then rescheduled for Monday at 12:30 PM. When we arrived on Monday, we were told that no rescheduling had been recorded and that the day was fully booked. Another appointment was then made for Tuesday, May 5 at 2:30 PM. Today, I received a call stating that my dog could not be seen because the appointment had been incorrectly booked during the groomer's lunch time. This is now the third time our appointment has been mishandled. What makes this even more concerning is that I clearly explained to your staff that my dog is dealing with irritated anal glands and needs to be seen as soon as possible. Despite this, we have been repeatedly rescheduled with no urgency or accountability. At this point, being pushed out to Sunday, May 10 is completely unacceptable. This pattern of disorganization and lack of professionalism is extremely disappointing and, frankly, unacceptable for a company like Petco. This is not okay. At this point, we will be taking our business elsewhere.

Found out about Pet Era through a friend from work and decided to take all three of my French…read morebulldogs. If you know Frenchies, you know they are basically short haired bratty toddlers with attitude. My three are a force to be reckoned with, small but mighty and a tight little pack. When we walked in, I noticed it is a smaller space, but I was not there for merchandise. I wanted groomers who actually understand the Frenchie breed and their personalities. We were greeted by a very sweet girl who explained the basic package and immediately made me feel more comfortable when she mentioned they specialize in Frenchies. The prices were a bit on the higher side, but I never judge solely on price. I wait to see the results. A few hours later, we got the call to pick them up and were greeted by the owner, Jr. He was incredibly nice and let me know one of my kids was not a fan of the crate. I instantly knew he meant my oldest, Ruby. The other two were totally fine, of course. When he brought them out, wow. They looked amazing. And let's talk about the smell. You know that weird wet dog but covered with perfume scent some groomers send your pup home with? Yeah, none of that. These babies smelled so good. Like they might actually be allowed to step out of the Camry and into mama's Lexus! . Naaaah, probably not but still smelled soooo good! Overall, we had a great experience. Truly one of those you get what you pay for moments. We will absolutely be back. Thank you, Pet Era.

If I could rate them 100 stars I would! I loved my experience! They made me feel so confident and…read morecomfortable. I'm used to my mobile groomer who is no longer in the business so I was so nervous about finding the perfect place but I'm so glad I found Pet Era My Luna came back so fresh and clean. Her haircut was perfect. They did such a fantastic job with her. I can't wait to tell everyone about Pet Era.. she just woke up in the photos but she's still so adorable