I do not tan very often and would not expect them to know who I am…read more I went to tan last week and Kinsey greeted me by name! I was very impressed by that and will continue to use this PBT for that simple reason and of course their promotions and beds are good.

I have been going to the Burleson store for a few years, and the staff is very friendly, The…read morelocation is always very clean. I tan a few days a week and can't believe the negative reviews, I went to the old location and when they moved across the street by Mod pizza and they have always done a great job in my experience.

horrible customer service. multiple years as a paid customer and not able to fan regularly but…read moreALWAYS paid the monthly fee. I go in today and for some odd reason my credit card didn't go through this month?! I've called my they have verified no issue. Palm beach turned me away wouldn't allow me to tan and gave no resolution. I asked for corporate number and they said they didn't have it. Will be canceling my account and not returning.

Overall the west 7th location is just a complete let down between the dismissive staff and run down…read moreunmaintained equipment this is easily the worst location in Fort Worth which is saying something. While it's moderately clean at best it's already got one of the most limited selections of all of the locations but to top it off the ventilation for the beds has been bad for over a year a half which they refuse to fix even in the prism bed there is almost no air coming out of the vents on the bed visit any other location and you'll see the stark difference. It's pretty clear the proprietor of this location does not care about this location at all. For comparison my primary location is the university location where beds are maintained and staff is always friendly and nice even during construction the experience was better. I also utilize the hulen, ridgemar, and alliance locations a couple times a month as errands, work, or familial obligations dictate. At this point I'll just skip a session before stepping foot back in this location it's just not worth this shitty attitudes and poor experience.

Love this place! Clean and gives great spray tans! They even have red light therapy that you can…read morebook as part of the membership!

5 Stars - Matt Deserves a Raise!…read more Let me start by saying: I re-downloaded Yelp just to write this review--that's how amazing Matt is. As a pale-skinned girl who has tried just about every tanning salon under the sun (pun intended), I walked into Palm Beach with modest expectations and walked out completely blown away, all thanks to Matt. He took his time during the consultation, never rushed me, answered every single question I had (and I had a lot), and made the whole experience not only easy, but genuinely enjoyable. Matt is that rare combination of professional, knowledgeable, and kind. He made me feel heard and comfortable, and it's that level of customer care that will absolutely bring me back to this salon again. If you're reading this and you're management: give that man a raise. He's the reason I'll be a returning client--and why Yelp is back on my phone.

I actually had a membership here for a long time and although some of the other locations have more…read moreto choose from this was the most convenient for me. My intent on visiting the Salon was for self-care and relaxation. However, the lady at the desk who I believe to be the owner, even though she never introduced herself to me, though I patronized their establishment for probably a year or so has been rude to me on multiple occasions. But this evening she listened to me apply lotion through the door and questioned what brand my lotion was and where I purchased it then demanded to see the lotion when I emerged from the room because apparently you are only allowed to use the greatly overpriced lotion purchased at their store. This was extremely invasive and unnecessary. I won't be returning for this kind of treatment ever!

Friendly, knowledgeable staff. Clean salon. Red-light, spray tanning, uv tanning & spa sessions all…read morein 1 place!

I just went in and I stood there with no one acknowledging me. no hi. no nothing. there were two…read moreworkers. one of them was pretty busy attending a customer and doing her job as one should. the other was chit chatting it up with another girl while they both saw me standing there waiting. I ended up just walking out, called customer service, and cancelled my membership. this is the second glo tanning location that has done this to me. I should have never left palm beach tan

I should have never left my other tan place but I gave this place a chance because a friend said…read morethey were good and had good customer service both untrue.

I've been coming here for months , I like that the new owner of the salon takes care of me as if…read morewe're family. Any problem that I've had it's been solved with no problems. The bulbs are always in great condition and the environment itself it's great they offer other new services I can't wait to try

Love this place! When I first started coming here again…read moreafter this recent new ownership I automatically felt welcomed. The owner was consistant on contact and very professional and welcoming. Not only are the prices affordable but they welcome you like family every time I go! Very friendly and professional and down to earth, I love this place and recommend it! They also have a variety of lotions and such!

Great beds and awesome customer service. Clean and welcoming…read more I look forward to relaxing during the session.

Highly professional owner and staff, VERY clean! Great beds and bulbs always great! Ready for your…read morecruise or vacation? Best way to prepare for sure!

I went there today and i was so impressed. Kristen was so helpful and everything was so clean. It…read morereally was a great experience. I look forward to my membership. Deborah P

This is a good location for all your basic needs. They have around 20 rooms for tanning, but only…read moreone bed for each level 4 and 5. Sometimes you either have to wait or tan at a lower level if the beds are occupied. There is ample parking and the staff is friendly. This is the closest location to my house, so I use it more often than some of the larger locations. A side note - they wil try to sell you the most pricey lotion, upwards of $100 a bottle, and make it seem as though your skin will perish without it. I have bought tanning lotion a few times from Sally Beauty supply across the street, but do still by from Palm Beach when I forget. Sally carries a small supply at a fraction of the cost.,

These beds are awesome the price isn't all that expensive…read more The employees and the manager Tiffany are fantastic friendly loving can't say much more about this place but you got to check it out. Jen Lopez

Amazing place to tan! Very clean & wonderfully working beds. The staff is so kind and welcoming…read more I'm always placed in a bed within a timely manner. The owner, Tephony, is especially phenomena! Love this place

This has to be my FAVORITE HANGING OUT BEFORE & AFTER TANNING EV'S!!!! I love love the OWNER ,…read moreThen these that work so hard , I claim all of them to be my nieces,, I just love the joy , the love, the beauty and there hospitality. This is definitely the HOT SPOT !!! Hannah is the Manager there also but she does AWESOME AMAZING SPRAY TANS , she's got the eye for the skin tone and coloring and for me being a HairStylist for many years has an eye for that too. We all notice things that don't look right on others but Hannah , you ROCK IT BOO BOO. All of you , Great Job , Keep smiling. Love you alll

Horrible management! Paren't please don't allow your college age kids to go there or work there…read more Owner apparently does not know how the manager is not doing her job. Staff is friendly however clearly bad management ruining a good business. Owner wise up & do some due diligence on your manager!