FroM their mouth they do not wipe up sweat, lotion and other bodily fluids prior to spraying with…read morecleaner. I asked the manager, "do you wipe down the beds/sweat/lotion after the client comes out, before you spray the disinfectant?" The answer was no! Their protocol to cleaning a bed: 1.) A client walks out of the room from tanning. 2.) staff removes the towel and goggles from the room sprays down the bed and lets it sit there for 5 minutes "disinfecting time". 3)After the five minutes they wipe down the bed put a clean towel in it and reset it. Let's say you spill liquid foundation on the floor. Are you going to spray cleaner on it and then smear it around and wipe it up, absolutely not! You're going to wipe the liquid foundation first then use the cleaner! All Palm Beach Tan is doing is smearing around bodily fluids. Not to mention I've attempted to tan around 13 times this month and only have been able to tan twice, because the bed is dirty!!! They reset it without cleaning it! One day they put me in three different beds ending up in the standup, which still was not clean. Finger prints all over the buttons! Stay away from this place. Not to mention it takes a week in a half to get a return call.

I have been going to this location for many years- through staff changes and Covid. The employees…read moreare always kind and attentive! Can only remember 2 times that my tanning experience was less than perfect. I only use the spray tan booths (mystic and versa) but have always felt the space was clean and stocked with needed items.

Update: I've been here 3 more times sense, and I'm about to book my wedding tan…read more Every time I've gone back, I've just mentioned the issues I had the first time, and the tech is incredibly detailed and happy to catch any shadow issues due to my larger size. I've had fantastic tans here, and wouldn't go anywhere else.

Great service, everybody is helpful and friendly. It was drizzling and they walked me to my car…read morewith an umbrella.

Amazing staff and very helpful! Always very clean and welcoming. I've been going here for 2 years…read moreand love it!

My sister has been hyping this place for a while. She has incorporated this into her recovery after…read moreworkouts. I decided to finally give it a try. We were immediately greeted by Keely & Yavetzi at the front desk. They were so accommodating for my first time at their business. They gave me a tour as well to check out what all they offer. I tried their cold plunge for the first time. Your 1st session is free! Can I just say I wanted to shout but I didn't LOL!!! They even gave me a free shirt for my first time. HOW SWEET!?? Next, l did the body balance with red light therapy. Let me tell you so many health benefits, and it vibrates throughout the machine. I almost fell asleep. Then I concluded the night with the hydration station. It's basically a steam bath. Honestly, I never knew tanning places had a wellness/recovery side as well. It's much more than I expected. The ladies at the desk were so sweet, and it makes me want to come back for more recovery sessions in the future.

Been there several times, paid for upgraded beds, the girl that upgraded didn't know anything about…read moreany of them. Then the next girl knew even less so they obviously don't train their staff on any of the equipment they are using and half the features don't work on the beds I was using. In addition to that, the girls barely looked up from their phones to start the beds and even as I was driving away, made no move indicating that they actually get up and clean the beds. The last two times I went in, there wasn't even a towel in the room. I tried to email the manager to avoid providing yet another negative review to offer him a chance to hear the perspective of a customer, he assured me that I didn't know what I was talking about and whatever so it's clear he has no interest in actually dealing with what is a real problem in perception of the clients he supposedly serves. I bought a Groupon for a year membership and then paid for a 5 session upgrade which I would have likely continued on an as needed basis had it not been for the utter lack of customer service at this place. Thanks but I'll stick with palm beach which always has staff proving excellent customer service and looking like they are engaged with their jobs and knowledgeable about their beds. They proactively clean as people leave unless there is someone at the counter and then they immediately go from that to cleaning, bathrooms always look great and I have never gone into one and found a kid on a phone barely there.

This is a top notch facility. The beds are all fantastic With working and strong bulbs,regardless…read moreof what level you use. The staff is super friendly. Mike always Greets me with a smile and makes me feel welcomed every time I come in, which is quite often. The girls who work there are fantastic as well. This is one tanning place that does not try to upsell you or trick you in anyway they are upfront and honest about pricing and keep a clean facility with excellent beds.

I signed a up for a lengthy tanning membership with Hollywood Sun after trying a stand up bed for…read morefree. The trial experience for the most part was great. The bed was very clean and I was satisfied with my experience so I signed up. However after being a regular for some time I am very put off with the cleanliness of the other beds that I have been using. There is a lot of dust and hair, splatters on the light bulbs. There are bulbs missing or out in the beds. Unless things get clean I will not be signing back up.

From the owner: Hollywood Sun specializes in stand-up tanning booths, but we do have a number of standard tanning…read morebeds. We also have a wide variety of lotions available for sale at the front desk. Our staff is polite, knowledgable, and committed to your needs.

I went there today and i was so impressed. Kristen was so helpful and everything was so clean. It…read morereally was a great experience. I look forward to my membership. Deborah P

This is a good location for all your basic needs. They have around 20 rooms for tanning, but only…read moreone bed for each level 4 and 5. Sometimes you either have to wait or tan at a lower level if the beds are occupied. There is ample parking and the staff is friendly. This is the closest location to my house, so I use it more often than some of the larger locations. A side note - they wil try to sell you the most pricey lotion, upwards of $100 a bottle, and make it seem as though your skin will perish without it. I have bought tanning lotion a few times from Sally Beauty supply across the street, but do still by from Palm Beach when I forget. Sally carries a small supply at a fraction of the cost.,

Quick, easy and great service! ! Tan was perfect and lasted longer than I expected! Thank you!!!read more

I had an amazing experience with Shanna! I've never spray tanned before, so it was safe to say I…read morewas nervous about the whole situation, including being naked in front of a stranger! Shanna did an amazing job educating me about the products she uses and is very knowledgeable about her craft! I was ghost pale, like the palest shade of white in Sephora. My I got the "medium" tan and I have to say it looks so amazingly natural!! I am so excited to be able to go in for a tan with out fear of coming out orange! I'm going to recommend Simply Natural Spray Tanning to everyone under the sun, or lack there of!

Took my daughter for Homecoming, so fast and easy! Her tan looked amazing and natural! Brandi is…read morethe absolute best. Cannot wait to use her again!

Brandi is fantastic!! She has been spray tanning for a long time…read moreand definitely knows what she is doing. I will continue to get "Bronzed and Beautiful" by her!!

Billing errors and horrible service. Beds not cleaned and distracted sales people. They wiped down…read morethe bottom beds but never the top.

I used to love this place it's is clean and they have great beds but I'm not sure why the rules…read moreseem to change just as they want it to. So here's the story. I bought spray tans once and they expired which I was never told they expire. The manger at another location gave them back to me. Then again later I bought more spray tans ans was told they do not expire. I then needed to freeze my membership until I am working full time again. Which i was going to cancel but it was suggested I freeze and I can use the fee which becomes a credit on your account.... Great so I did it. Today I went to use some of my tan dollars on my account. I was told all three spray tans were expired and that if I wanted to tan (no matter how tan I am already) I can only tan half a session for $27.... for 6 minutes. I was never informed my spray tans were going to expire, yet I get emails and text messages all the time with them telling me about deals to come spend money. So today I canceled my membership instead of reinstating it. If you don't know spray tans are not cheap so they stole my money as far as I am concerned. Only get 2 stars for the good beds and the girls are almost always very nice. This manager however could have reinstated my spray tans instead she just said she was sorry.

Awesome tanning salon great customer service. The lady that helped me was very knowledgeable and…read morevery friendly. Very clean and no pressure to buy. Missy was very helpful and very friendly. I can't recommend enough

Morgan and Maddie at this location were very helpful in my decision on a package to partake in. The…read moresalon is clean and very well kept. Of course the staff is very friendly. They provided great customer service. I appreciate good customer service. They explained everything to me and I am happy that I chose Cancun Tan. I would recommend a membership here to anyone who asks.