Came into the salon to sign up for a new membership. Staff were super friendly and knowledgeable…read moreabout the plans and services. There were a couple promos and I was able to get the most out of them, including deals on a few lotions. Very happy with my experience and looking forward to going back!!

I went to this spa for a three years using different plans they offered. I canceled the program…read morewhen I was going out of town for an extended time. They never stopped billing me & insisted I was responsible for it. The manager at the time insisted I pay ( it was like $300 worth of billings). I told her she needed to check with corporate as this was their employee's mistake. They took 1// off & still wanted me to pay. I will never step foot in that salon again & would never recommend it.

First, Erika is a doll. Her home setup is perfect and she is conveniently located off the 303…read morehighway. I send my friends to her when they visit and they are so pleased, and think she provides a great tan at such a great price. I've had three tans with her recently and each time is top-notch work! I will continue to see her, and you should, too!

Amazing. I had an airbrush tan for my vacation in July and it was beautiful! I was so happy with…read morethe results I am scheduling again!

This was my first time going to a tanning salon and I was nervous going in but Madison, Alex, and…read moreSophia were so sweet and welcoming. They made the experience so fun and talked me through the whole process. I noticed it was super clean in there these girls do a great job. I would recommend to others and I'm definitely going back!

Alex is just the most welcoming and sweetest employee! She welcomed me with a beautiful smile and…read moreshe was just the biggest help when educating me on the different memberships. I will definitely be coming back to tan!

It's really hard to judge because each store has his own individuality. I've been to some of that…read morelocations where it looks really ghetto, but then I've been to somewhere it's exquisite and above and beyond. Unfortunately, their prices are very high. They're parking is mediocre usually in a strip mall and unfortunately for them but great for me, I did find a better tanning place closer to my location. I would suggest coming here if you want to pay double you'd go anywhere else, but depending on the location, some beds are great and some are just average. I was really shocked to find out that all the locations are owned by the same people. I was very astonished here I would say maybe it really depends on each individual the only one that I really found remarkable was the one on Union Hills Road the two that I found in Surprise I was not impressed whatsoever.

This salon is one of the cleanest and most organized I have been too! The manager Lola is the…read moresweetest person, always enjoy talking to her. My wife adores her! All the girls here are so nice and so helpful, everyone always has a smile on their face! Highly recommend

This location is closed even though their phone is still operating and they have this address…read morelisted. Very frustrating since you can't actually speak to anyone on the phone to find out.

This location closed without notice and there is no way to contact them to get a refund for…read moreservices that were purchased. I had spray tans on my account that I need to be refunded for.

I had the best experience here getting my spray on tan! The young lady who helped me was so nice…read moreand made me feel comfortable during the process. Each staff person I interacted with was helpful and willing to answer any questions I had. I would and have recommended family and friends to go to Embassy Tanning!

Brianna provided me with incorrect pricing information, then proceeded to charge my credit card…read morePRIOR to informing me of all of the terms & conditions of the cryotherapy membership including the fact that they do not give refunds. No terms & conditions were shown to me or provided to me in writing. Brianna made me sign something electronically which I shouldn't have done because she didn't tell me what it was. After waiting an hour for my appointment, Brianna then said they couldn't provide the treatment because their equipment wasn't working and she didn't know what to do, so I left stating I wanted a refund. Way too many negatives in my first experience with this place to want to do business with them. Brianna said she would call me back by the end of the day but didn't. When I called her back because I didn't receive a call back from her, she told me the manager would call me back but she said she had no idea when that would happen. Now the store isn't answering my calls. If the issue is resolved, I will update my review to reflect that.

Front desk is great. People are always so friendly and helpful beds are always clean. BULBS SEEM to…read morebe new most of the time.

I needed a bed with UV Ray's and they had it. Both visits were fine. I'll say that the second…read moreworker I ran I to have just a touch more information and went over the lotions with me, which I really liked. I thought those were all just bottles of lotion that made you orange. I'll be back.

Loved my experience here! The girls that work here are all so so nice and helpful. It was my first…read moretime coming here and they took all the time explaining everything to me. My spray tan looks amazing as well

I recently went to Palm Beach Tan to purchase a one-month membership and some lotion so I could get…read morea basic tan before our wedding in April. Unfortunately, the experience was extremely disappointing and felt very misleading. The products were advertised as 50% off, but that discount only applied if you bundled and bought multiple items. When you actually do the math, it comes out to essentially the same price as buying a single product at regular cost. That should be clearly explained upfront and not advertised as 50% off all products. I was also told the monthly membership and products would be $89 total. After agreeing to the $89, I inserted my card. Before tanning, I checked my bank account and saw I was charged $109. When I asked why it jumped from $89 to $109, I was told it was "tax." That would be roughly a 22% tax, which is clearly inaccurate. There was no transparent breakdown shown before charging my card. Today is March 4, so I assumed (as anyone would) that a monthly membership would run until April 4. Instead, I was told it would only last until April 1, which makes no sense for a "monthly" membership. When I requested a refund, the two employees at the desk told me they couldn't process one because their manager was in a meeting. When I asked them to call her, suddenly she was available. One employee went into the back to speak to her, then came back out and tried to upsell me to an even higher premier membership with what I just paid instead of simply refunding my money. The lack of transparency, inconsistent information, and pushy sales tactics were extremely frustrating. I would highly recommend asking for a full price breakdown, confirming exact membership dates, and requesting a receipt before swiping your card. I truly hope I receive my refund.

Kaitlin was amazing, and I hope I got her name right. Super energetic, super sweet, super direct…read morewith pricing and products. Just wanted to make sure that I give her a kudos! So the pricing of the packages are great and reasonable. The beds are upgraded, and I didn't notice any missing bulbs. My biggest pet peeve is when several bulbs are out. So to find the bed had no dim or dead bulbs was a positive for me. I tried their spray booth and I actually really liked it. I went with the package below that didn't include the spray. I did want to point out I used it and had no complaints. You just have to be careful when your tanning + using bronzers and a spray booth you'll look like a Dorito. I loved that I could place my package on hold, knowing only 5$ would be charged which is fine. One thing I was kind of annoyed about is how expensive their lotions are. They sell almost 65% over suggested retail. I have access to designer skins catalogues and I know how much the suggested retail prices are. I just feel like if you were to price your bottles decently more people would purchase and would be willing to try different bottles or not regret their purchases. That is the only reason I've taken off a star just because it's a let down when I can't bring myself to purchase a 135$ bottle of lotion that should be 80-95$ however that's really every salon, I've just noticed this one to be the worst with price.

Great place to tan... but be careful when it comes to billing... We canceled our account with…read moreplenty of time and ended up getting billed. Now we have to keep trying to justify that we were billed to get a credit. Seems like a scam just to make more money to continue billing you after you've canceled your account. Be careful.

First time getting a spray time and it was so good here! The staff was friendly, timely with my…read moreappointment start time and provided really good care about what I should get (I didn't feel I was over or undersold on what to try). She guided me through every step, gave me plenty of time to ask questions and was super clear with directions on how I pose and get the most out of my service. I felt so taken care of! Not to mention, it was super easy to book for the same day (great hours and easy to find). I've had so many compliments about how it looks and it's lasted far longer than I anticipated. The vibe is cozy and comfortable and I can't wait to try it again!

this place is the BEST!!! very professional, quick process, and incredible lasting results! 10/10…read morerecommend