Great quality products. Any issues. Always there when needed Been doing business for over 20 years. Thanks

Scam I ordered a 600 dollar vitamix motor from them and I got a temp sensor do not use thier services !

I would avoid them. They will gladly take your $59.95 service charge but provide NO SERVICE. Tenants in Irvine has an issue with the microwave door and the DISHWASHER DOOR OPENING UP MID-CYCLE. The service tech comes by and only OPEN & CLOSE the dishwasher door and determines it works, that's it. He doesn't bother to even start a cycle to replicate the problem. Obviously, the door can shut and close on the dishwasher otherwise it won't start a wash cycle. Don't you think you need to at least start the cycle if the problem is the fact that the door pops open mid-cycle? WHEN I CALLED to point this out, the customer service rep starts tell me "Mark probably did this....because...X & Y..." Seriously, are you a mind reader? The right thing to do is obviously go back and run a cycle. I specifically told them they need to go back and actually do some diagnostics, not just open/close the door and take pictures. Why on earth would we need to you charge us money to tell us the door can open and close? No dishwasher would run if the door is not shut. Their reasoning for not running a cycle is because they don't want to wait an hour for a cycle to run. Well, then you shouldn't charge a service fee if you aren't willing to do any real diagnostics. You take a car to a car mechanic and they would look at it for free. If you pay a service charge, don't you think you deserve some effort? read more

Global Appliance Service - They will also steal your money. Never authorized any work. Their tech's are incompetent. I had to call another company to come out. - Appliances & Repair Near Me - Irvine, California

I use Global Appliance for my rental property and home. They are honest and will let you know if it is better to repair or replace the appliance. The dishwasher at my rental property had an issue and I asked to have it fixed, Victor explained to me that he could fix it but between the cost of material + labor I would be better off buying a new unit in the long run. Great service. read more

I have a Kenmore fridge that needed repair and I called Sears and that wanted a certain amount of money just to come out to my house. I called other companies that refuse to come service this model, so when I called Global Appliance, June was such a pleasure to deal with over the phone, Mike came out and figured out immediately what was wrong, they gave me a quote for the work and they didn't give me a service charge for coming out to look at the fridge. It's nice to work with people so reliable and extremely helpful. BTW, sears service told me to do something to my fridge to stop the beeping and it ended up defrosting the fridge, so our long Sears service is not gone :( Try Global Appliance, they are worth it and I will definitely use them again. read more

My Whirpool washer stopped working on a Saturday morning. Checked on yelp and chose Global Appliance because of their $29.95 yelp service call special and their A+ BBB rating. Spoke to Ed, who happens to be Global Appliance's manager. Ed was very easy to talk to on the phone. I explained my situation and he offered solutions, just incase my dumbass self was being a dumbass and didn't check the obvious... Thank goodness there was a time slot open that Sat and he gave me a 3 hour window in which the tech will come to check and fix my broken washer. They were even nice enough to call me 15-20 min before the tech guy got here... pretty good so far. Mark, the appliance tech guy came by and checked out my washer. Turns out we needed to order a part and since the parts warehouse was closing for the weekend, we rescheduled for another fix-it appt for Monday. Ed calls again to schedule for Monday and to set everything up . Monday rolls around and Mark comes back with the part and got her all patched up. This was one of the more friendly and professional appliance services companies I've dealt with. Kudos for keeping on top of things and getting my washer fixed in a jiffy. I will definitely call again in the future if another appliance of mine decides to act up. Good things, good things! read more

I have called on Global Appliance several times to fix appliances for my rental properties in Orange County, and every time these guys are doing a great job. They are very professional and always on time. People that answer the phone are very professional and polite. They can always schedule an appointment for the same day or can accommodate my tenant's schedule. They have experience all major appliances and they always know how to fix it quickly and efficiently. I can trust them with any repair. They are also pretty honest and not waste my time and money trying to give it a temporary fix with expensive parts. I will call Global Appliance any time I need a repair for my rentals done down in Orange county. Thank you guys and keep up the good work!! read more

Because we have to say when it's great. I ordered a parts for my robot coupe thru Amazon the wrong parts came in as I wasn't sure which one it was I've called them and proposed me to send back the wrong parts and they shipped me the right one. Pretty nice from them to helped and having my robot coupe working for my business. Thanks. read more

I was living in OC when this incident occurred. Tina is lying, I did speak to someone named Andrew.

Awful service. Had a dishwasher that wasn't working. Called them to come out and they claimed it was a "drain pump" issue, even though it didn't seem to make sense with the issue we were having. They replaced (or at least we think they replaced it - another service person said there were cobwebs on it, which leads me to believe they didn't even do the work), charged us more than twice what the part costs for it, and left saying everything was working. Well it wasn't. We called them back and they said they would send someone out the next day. We waited at home all day and no one showed. Needed the dishwasher, so we called someone else that was recommended. We told him the problem, took one look and realized the computer board was fried. Fixed it and worked perfectly. Global is now suing us for a stop payment on a check that we issued (we paid them for the part and service call), and we're looking forward to our day in court with them! Beware of this shady company. They don't know what they are doing in terms of repairing dishwashers. Also very rude - cursed at me on the phone when I explained why we issued the stop payment. read more

These guys are fast, reliable, professional and honest. I run a small food business and downtime for my machines makes or breaks me. I have used them for a couple of incidents now and feel very fortunate for having stumbled onto their info. I can always reach them and they have given me accurate estimates and expectations. Never felt like I was being scammed or taken for a ride. They have repaired small stuff as well as industrial / commercial grade appliances. Highly recommended. read more

These guys were able to fix my stove when the Warrenty company couldn't. These guys are the best.

i called global to come out to fix my refrig. they were 4 hours late and showed up 6pm. they charged me $200 and a few hours later the refrig. was still leaking water all over my wood floors. i called them and they wanted to come back and charge me another service call plus what ever they might do. at this point i had very little faith in their ability to fix the leak. the repair man did not have a glue what was wrong. it was a slow leak so he didn't want to stay to figure it out. it of course was now 7 pm. i told them i wasnt going to pay for service and a part that i didn't need. they said that they would not charge me. of course a few weeks later they tried to run the charge thru my credit card no that i gave them when i thought the refrig was fixed. this company is sneaky and not too good on fixing leaks. gale read more

I hired this company to repair my Maytag stove. Please don't use this company. It took 3 weeks for them to order parts, find the right technician and complete the repair that cost $500. Since it is a double oven stove, I paid and did the job without buying a new one. There was a rude guy who handled my phone calls. Three technicians came and there was a guy who cant speak English and had a hard time communicating. Finally they got a technician from Seal beach who did the job to our satisfaction but that time I was so frustrated and decided it is too much to listen to their stupid rude comments and not to recommend this company to anyone! read more

Gave me a appt. time from 10am-1pm, 3:47pm came and I finally called them at 949-943-3873 to ask if they were still planning on coming out to look at my oven. I was told the repair man came, and called me but I never answered, so he left and it was my fault. This was an outright LIE. I was at the location the entire day, and had my phone in my hand all day long waiting for them to call. Out of curiosity I asked if the repair man left a voice mail, and the answer was, " I am not sure". I was trying to give them money to fix my oven, but apparently it wasn't worth it to them. I was then asked if I would like to reschedule, I had to laugh. "Stanton's Most Trusted Repair Service" that's another laugh. read more

we had Global Appliance Service for our Maytag washing machine. great service and fast. very affordable.