Hands down this has to be the best experience I've encountered on Yelp…read more I reached out to Smart Solutions and recieved an immediate response from DVon. I was replacing a 50" smart tv mounted on a stand, receiver and speakers, with a 55" android tv with a soundbar, and wanted all the cords concealed. DVon responded with a quote and was at my home within an hour. It seemed to take no time at all and my new A/V setup was complete. He also hung around and assisted while I went through the set up steps. I could NOT be happier with how the experience turned out. Needless to say, I will certainly contact him when I'm ready to move forward with a larger upgrade in my family room. Businesses like this is what makes Yelp a great resource to find service professionals. Thank you so much, DVon, I love it!!

Devon was incredibly friendly and knowledgeable. He expertly installed our speakers and mounted…read morethem at a very competitive price. Highly recommend him!

Their driver in a company van made an illegal turn and an unsafe lane change, causing a collision…read morewith my vehicle on Silver Hill Road. Afterward, their second employee stepped out in full corporate uniform and repeatedly threatened me with physical assault, even after being asked to back off. The driver dismissed the behavior, stating his coworker is just like that.' A formal Prince George's County police report has been filed (Case #PP260717000006), and the entire incident-including their aggressive conduct-was captured on dashcam.

The Level up installers were FANTASTIC! They were professional and timely in the installation of…read moreour security cameras and ring doorbell . You can't go wrong with this company !

We called them for an issue we were having at our salon and they were very quick to respond!…read moreRichard was our technician and he went above and beyond to help us! The company has great customer service and we will definitely be calling them again for any issues we have!

When I hired the company to install my system, Richard (a co-owner) installed it and was absolutely…read moregreat. However, I had some issues recently, and the other co-owner was nasty and even though I was pleased to pay for assisting me with an issue that developed, he told me the company would not assist regardless of price. I asked to be transferred to Richard, and the other co-owner refused to do so. Obviously there are some serious issues occuring between the co-owners, and, unfortunately, I would not recommend the company at this time.

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.

I had a messy network panel that needed some serious TLC to remove unused connections and tame the…read morerat's nest. Scott of AVA did fantastic work! His work is even better than I was hoping for. My rat's nest of cables and questionable connections are now a thing of beauty: neat, clean, and organized. He was professional, friendly, and top-notch!

I hired Audiovisual Architects to design and install a media surround sound system in my new home…read moreand am so happy with the results. Jon took the time to explain to me my options. I wanted premium equipment, but the room isn't huge and I was so impressed with the approach he found to give me amazing Dolby Atmos performance and superb video enhancement technology in super small packge. All from a simple single button press to watch my favorite programs! I want to say thank so much for the super clean installation and clean your team procided! I'm really enjoying my system!

DO NOT USE THIS COMPANY! I joined the HOA a few years ago and our building uses Urban Alarm. I…read morehave had nothing nice to say. It feels more like a scam than an actual business. They failed to provide the services written in their contract, if they ever respond to service calls they will not actually complete the task and stall for MONTHS! They claim to have cloud-based storage but never actually set up our system to connect to the servers, meaning that we could not use any footage to help people in our building. The one time they did address an issue they left trash all over the entry way and "fixed it." The person answering the service line is belligerent and rude. They really need to think about customer service and how they talk to clients. I would start by firing him. Finally, this business is not BBB Accredited! Use a reliable company and skip this group.

If considering Urban Alarm for your building I strongly urge you to reconsider and avoid them. They…read moreprovided abysmal, negligent service to my condominium building and HOA including: - Not completing routine service or inspections of our security system. - Not responding to requests to service our building security system when a critical panel failed for greater than 6 weeks. - When Urban Alarm finally did come to investigate the failed panel they did not provide requested updates or fix the panel and, to compound this unacceptable level of service, they left trash on our building's lawn. - When contacted a final time to request an update on repairing the failed panel (2.5 months in to this saga) they declined to provide an update or ETA and rudely recommended my building cease paying them and to find a new provider. Need a dependable security provider? I recommend looking elsewhere.

We recently had an Automatic drive gate installed at our property by Smith Security Contractors…read more Mike was very prompt in coming over and giving us an estimate. He explained all that was involved in installing the gate and other items. This was a huge help to us since we were getting this work done for the first time. His estimate was the best considering the work involved, the gate design, and the price. We ultimately went with him and were glad we did. His work is very professional and we get many compliments for our new gate! He is quick to respond to our queries on gate operation, etc. I will recommend Mike anytime :)

For anyone wanting a positive experience with a locally owned and operated company, don't ever use…read morethis service. Upon purchasing our home, ASMD preyed on my wife's fears of not knowing the area yet and repeatedly contacted her to discuss a 'continuation' of service (framing it as a requirement for the home). The representative used lots of predatory and vague promises about maintaining her safety while really just trying to get her to sign a poorly worded contract. After settling into our home, we found that the neighborhood was safe and the need for an alarm system minimal. At no time over the past 6 months have we even activated the alarm, in large part because we have very attentive and supportive neighbors. My wife decided that it wasn't necessary to have an alarm service and called to cancel for any future months. At no point did the representative indicate any fees or penalties, just thanked her for the call and indicated that they were always available in the future. In less than a month, my wife received a bill in the mail as if she was paying in advance for 4 years of service (something she never agreed to over the phone nor in writing). Note that at no time throughout this process did I ever sign anything nor did this security company contact me, despite having my name and number. When my wife called the company representative back about the fraudulent bill, they gave no rationale nor explanation, just indicated that the bill was due in full by the next month. They offered to throw in a 'free' assessment of our smoke detectors, indicating that we didn't have them (we have 6). No negotiation, no willingness to meet partway, and no real explanation as to why they would charge someone for 4 years of an alarm service they weren't receiving. The fact that this company still has any customers at this point is shocking to me. If you are in the area and seek safety and security, or some peace of mind, avoid this company entirely. They will provide neither care nor concern for your well-being.

I am very happy with the install, service, and support that I have received from Andrew David and…read moreCraig at ASMD. My install took a bit longer than normal as the previous alarm owner was less than accommodating but they pushed through and got me up and running with new equipment and I couldn't be happier. I would highly recommend.