I have been using General Plumbing for about 20 years in two homes. Jim has fixed everything from…read moretoilets, hot water heaters to exterior pipes. His pricing is beyond reasonable & he is ALWAYS professional, courteous, polite and keeps the areas he is working in CLEAN. They are always on time & efficient. Monica is very pleasant to speak with as well. I have reccommended General Plumbing to countless friends. I have gotten estimates from other plumbers (just to do my on due dilligence) and General Plumbing always comes in less expensive. Jim was just here over the holiday weekend and my bill was $140 to fix a leak in the ceiling! The other estimate that I recieved, from another company, was $275 just to do a leak detection without fixing it. I've read some of the other reveiws and I have never encountered any of those problems.

A friend recommended Jason w general plumbing. He answered us right away & scheduled for a visit…read morethe next day. He communicated when he was on the way and provided great explanation of what he needed to do to correct the problem. I had a great experience working with them and would def recommend to anyone. Thanks for the save!

They are bad. I'm renovating my home. I bought stuff for about $30,000.00 from them. I bought a…read moresink from them and the sink was made with bad quality materials. The sink is full of scratches without being used. They refuse to replace it. They are blaming the installer. They refuse to replace it. Please stay away from Lion plumbing. They are not responsible and reliable. They will take your money and give you bad quality materials.

I want to share with others how pleased we have been with Lion Plumbing. First, setting up an…read moreappointment could not have been easier. Alfred came out to our home to unclog the drains from our house. He made sure to explain everything to my husband and I so that we understood exactly what was going on. He was friendly, helpful, and efficient. I could not be more pleased with the customer service and the quality of the work. I can not recommend Lion Plumbing highly enough.

our experience was a disaster. First they did not show after collecting a $1750 deposit. Then they…read moredrilled into our main water line they closed the water and left and said nothing leaving us without water. I had to call an emergency plumber to fix the problem. The following day he was supposed to install electric to new water heater but did not leaving us without hot water. He collected a second deposit without authorization. Installed an electric panel and failed to identifying what powers what. and the final straw was that he collected the final payment while i was still reviewing the bill and contesting it and clearly stated i was going to use another payment method once i went over bill. This was all done to an 82 year old's checking account without her consent . ELDER ABUSE!!!

Quick and Efficient Services, Reasonably priced and great communication. Highly recommend!read more

In September 2025, I hired Ivannova Air Conditioner after seeing the company promoted by…read moreinfluencers on Instagram. I paid approximately $13,500 for a new air conditioning system. From the very beginning, my experience was extremely disappointing. The company told me they would handle all the required permits. However, after the installation was completed and payment was collected, I was informed that the City of Miami Lakes required a fence around the outdoor unit before the permit could be closed. This was never disclosed before the installation or before I paid. As a result, my permit remained open because they failed to properly complete the process they had promised to handle. Since January, I have experienced multiple problems with the system and with the company's customer service. Most of the time, they do not answer the phone. When they do answer, they promise to provide updates but never follow through. I have sent multiple emails that have gone completely unanswered. A technician came to inspect a loud noise coming from my AC unit last month. He told me the problem was simply a few loose screws. After 72 hours, the noise remained exactly the same, so I called again. At that point, the front desk employee informed me that the technician had actually reported that the condenser motor needed to be replaced. This directly contradicted what the technician had told me. It then took 28 days for the replacement part to arrive under the warranty. When another technician finally came to replace the motor, he left my home without electricity for approximately one hour and disappeared without providing any explanation. When he returned, he said he needed the old part in order to receive the replacement from his own company. I found this completely unprofessional. At no point did he warn me that my air conditioning would be shut off, despite not knowing whether there were babies, elderly people, or anyone with medical needs inside the home. After the repair was completed, the noise became even worse than before. This made me seriously question whether the part had actually been replaced. Yesterday, after receiving no response for more than 30 hours, I left work and went personally to the office listed online to seek a solution. I spoke with the front desk employee, who simply told me she had no answers for me. I politely asked her to call her manager while I waited. The manager, Eduardo Acevedo, called her and was placed on speakerphone. Instead of addressing my concerns professionally, he began yelling aggressively and repeatedly ordered me to leave the office, threatening to call the police simply because I was requesting an update on my unresolved warranty claim. His behavior was completely unprofessional, aggressive, and unacceptable. Even the front desk employee appeared surprised by the way he spoke to me. Overall, this has been one of the worst customer service experiences I have ever had. After the sale, communication became nearly impossible, promises were repeatedly broken, and my concerns were ignored. Based on my personal experience, I cannot recommend this company to anyone.

This company came to my unit, hired by the association, and yes, they fixed the pipe issue;…read morehowever, they damaged my tile floor, and now they don't want to be responsible for the damage. I have spoken with David. He mentioned he spoke with the guys who did the work and confirmed that when they stall the toilet, they damage the flood, but he is not giving me any solutions.

I categorically reject that hollow, formulaic excuse parading as a response from the so-called…read more"business owner." Let's get one thing straight: every review I write is rooted in personal experience--and mine with Harry the Shady Plumber was unforgettable for all the wrong reasons. Hostile. Unprofessional. Rude. Short-tempered. Dishonest. That's not customer service; that's a cautionary tale. If your idea of damage control is a half-hearted "We apologize for our unprofessional staff," spare us the insult. That's not an apology--it's a dismissal wrapped in PR fluff. Here's a better idea: retrain your staff. Your plumbers aren't just handling pipes--they're entering people's homes. That demands more than tools. It requires respect, humility, professionalism, and the basic decency every customer deserves. Some of your techs might be excellent--I wouldn't know. I got the bottom of the barrel, and it showed. From the moment they arrived to the moment they left, it was a complete disaster. So if you're thinking of clapping back, do yourself a favor: skip the spin and come with substance.

Amazing customer service! They are quick to respond and offer realistic options with fair pricing…read more Hard to find great service like this paired with honest and reliable work. Thank you!

Sloppy, lazy, and overpriced. See photos of the poor work quality completed at my house. Copper…read morepipes that could have been routed under the house, where they would have been hidden and protected, were instead mounted on the house exterior. Further, clamps to hold up the pipes were comically oversized and mismatched. These guys were too lazy to buy and install the correct parts.

Needed to replace an existing Blanco under-mount sink with a new one of similar dimensions…read more 1. The technician upon arrival told us that the flange that came with the sink cannot be used as it is plastic, when the instructions clearly say that it is a decorative flange. It is common sense that a plastic flange would not be manufactured to hold up a garbage disposal. 2. The technician spent 2.5 hours removing the existing sink but couldn't and hence resolved to breaking it as he couldn't remove the glue. We agreed to it as we have been told that there is no other way. The entire border of marble countertop was chipped in the process :(. There is no way to undo this (First red flag). 3. After 4 hours , the job wasn't completed. So i peeked at the sink to see that the technician was struggling to mount the sink by himself. To be honest its a two person job. I tried to help him hold it but it was very heavy. When asked, he mentioned that this is not typically what he does and didn't knew that it was going to be difficult. (Second red flag). Four stars for affordable pricing and prompt communication from the owner. I would recommend them for very minor tasks but steer clear for any major installations.