I know understand the low rating. NP Chang prescribed me with an antibiotics that 3 of my local CVS…read moredon't have. When I called back asked for an alternative, I was told the request takes 4-5 business days. The front desk who takes the call was extremely rude and hung up on me.

I went for a flu test on Sunday. It was positive. Dr. Chang didn't speak very good English. AND…read moreSHE FORGOT to order the Tamiflu! I can't reach anyone, or even leave a voicemail! So I just have to suffer for another 18 hours!! I would definitely NOT recommend it. She provided NO CARE.

First visit to this Target based clinic. Practitioner was excellent. She listened to my concerns,…read moreran reasonable test, and prescribed meds accordingly. Will definitely go back.

I am very surprised. I have been to Minute Clinics before and thought the service was just meh…read more But this time I was super impressed. I saw a nurse practitioner named Cynthia Ray. She had it all. Great social skills (like ridiculously good), she was positive, she clearly knew her stuff. I left thinking I would love to see her as a more permanent NP. She deserves a raise.

From the owner: MinuteClinic® in Hyattsville is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

I went in for a physical for my new job on Wednesday, November 6, 2013. I came right when it…read moreopened, at 10am. I thought I was going to get in and out soon...wrong. I got done at 1:15pm. I recommend coming later in the day.

It's an ok place. I got a test done. They were professional. They don't accept any insurance and…read moreall payments are due at the time of service(s).

Minute clinic....hmmm perhaps "NextDayClinic" is a better name. I made an appointment online early…read morethis morning for 10am. When I arrived ten minutes before I was surprised I didn't get a check-in notification. I checked my email and saw that the earliest appointment was tomorrow! Strangely the place was empty except for the happily chatting people in one of the treatment rooms. One more gold star in the healthcare system.

What a joke. There is no way to talk to real human being: "Phone" is automated, "Text" just gives…read moreyou question marks, "Chat" is automated. Absolutely frigin' useless. No matter how many times I "activate" MyChart, it keeps asking me to again & again; over, and over, and over. If I do login, it says my "username is already in use"....Yes indeed, morons....I'm actually using my own user name. What a concept.

This office is extremely disorganized. I made an appointment for 0800 for FASTING blood work. The…read morereceptionist at the desk tried to explained that I should not have made an appointment? She finally admitted that the phlebotomist had not yet arrived to the office. After waiting 20 minutes, I left. Time to get a new primary care provider!

STAY AWAY: OVERBILLED, UNETHICAL, A SCAM, CALL CENTER NIGHTMARE…read more (Please notice how they do not respond to their one star reviews...) I went to this urgent care for a small rash on my hand. I was in and out in under 15 minutes. No labs, no procedures, no tests, and no complex decision-making. The doctor simply looked at my hand and prescribed a cream. Weeks later I received a bill coded as a Level 3 visit, which is meant for moderate cases requiring detailed history, a full exam, and more involved medical decision-making with labs or diagnostic testing done. My visit had none of this. According to coding guidelines, this was clearly a Level 2 visit: a straightforward problem with low complexity and a simple treatment plan. Billing it as a Level 3 is inaccurate and feels like an intentional overcharge. On top of that, I was charged for a mental health screening that never happened, a weekend fee that was never disclosed, and even a new patient fee at an urgent care, which makes no sense. When I called billing, I was told an investigation would be opened. I followed up multiple times, only to be sent to collections instead. When I called again, I was told no investigation had ever been filed yet somehow the doctor had already "declined" my dispute. After I pointed out how impossible that was, the rep suddenly "found" my complaint in the system. The entire phone call was frustrating and unprofessional. The rep spent 20 minutes repeating my complaint back to me in circles and refused to transfer me to a supervisor until I said I was prepared to file a complaint with my state insurance commissioner and consider legal action. Only then did "the only supervisor" suddenly become available to call me back. When I asked for the supervisor's name, she said there were "many, many supervisors" and couldn't give me one. I pointed out the contradiction.... first there was only one, now there are many.... and she cut me off with a dismissive "have a good day." Before hanging up, I asked again for her name. After a long pause and more hesitation, she finally told me it was "Princess." Princess. THIS IS A JOKE. This urgent care and their outsourced billing department are not just making mistakes, they are taking advantage of patients. I know my visit did not meet Level 3 criteria, and being billed this way plus for services I never received is completely unacceptable. I am at a lost of what to do so the least I can do for right now is to warn others to PLEASE never go here.

My appointment for a Covid Vaccine was for 3:50pm, at 5:00pm I still was not seen. The staff member…read morecould only see 2 people an hour--but they scheduled 6 people per hour. I finally left without a vaccine. This was the second time I have had problem. The first was for a Covid Test that was scheduled for 12 noon but wasn't taken till 2pm. The person said they had to got to lunch, which is great, but don't schedule anyone if that is the case. Horrible system, and no a waste of time. NEVER GOING BACK

If you can't get in to see your doctor, or have no health insurance like a growing number of…read moreAmericans these days, then CVS's Minute Clinic is a good option. I perused their website to find out how much a visit here would set me back. It states $79-$89 for an exam. I was charged the former. There are no doctors on staff, only Nurse Practitioners, and maybe a PA at some locations. Stephanie, the CRNP I saw was great. She didn't rush through with me. She asked a lot of questions about my symptoms, and explained things well. Turns out I wasn't dying...but had an upper respiratory tract infection. She explained why my usual Z-pack wouldn't work, and suggested I buy Mucinex D (the type kept behind the pharmacy counter and away from drug dealers). Four days later, my cough is gone, but I now have a sinus infection. Maybe the Z-pack wouldn't have been a bad idea...certainly cheaper than the Mucinex. The only drawback is that you may have to wait to see someone. The website said they take a mandatory break from 2-3 on weekdays, but there was a sticky note on the sign-in computer (at 1pm when I arrived) saying that after the next person that was on the list they'd be on break until 3:30. Oh well, I put my name on the list, left, and came back around 3:00. I didn't have to wait until 3:30, as Stephanie took me about 15 minutes earlier, and at that time there was no one else waiting. So, I guess it is a crap shoot as to whether or not you'll have to wait. And if you're feeling crappy and can't get an appointment with your doctor, this beats going to the Emergency Room.

This doctor will over bill you and lie to you about medications by saying the medication is…read morecontrolled and that he cannot prescribe it when he has and can. I went for a per opt and he said he will turn it into a yearly physical because they make more money that way but I read what he bill the insurance and he did not do most of what he put and billed to two EKG's? He called me once to tell me what another doctor sent him for the per opt and charged me for a telehealth when it was him calling me and not to discuss medical issues but to say the other doctor did not send enough info. Than talking to his self, he said it will be OK and that was it. I made a telehealth visit because I hated going in his office because I would wait over an hour each time and this time he was angry because I had not seen him in a year and wanted me to come in before ordering more meds and do blood work. I said order me a lab, but he refused to because he wants to do them in-house to get more money. It would not surprise me if he bills for a transfusion. If this guy is a primary care doctor, than I am a brain surgeon.

Hospitals are overwhelmed with people, often undocumented, using them for minor medical care. This…read morecreates long waits to get in. I sat in a hallway from 10am to 10pm after being brought in by ambulance. I finally got a room in the ER and within 2 hours was admitted to the hospital. Once in a room, the care was excellent and the rooms were private - this is critical because there are people who snore or are disruptive. The food was very good for a hospital, yet the call in order system needs to be updated to an app. The hospital took care of my issue once it was identified and I was released 5 days later. It is the best hospital stay I have had. The staff were excellent and available when called. There are lots of people leaving negative reviews for things beyond the control of the hospital or for following protocols. Doctors and nurses have to follow standardized procedures, so complaining they did not make an exception is not indicative of the care you will receive. I would not hesitate to go back if I need medical care. I had an excellent experience overall. The only room for improvement is more space for patients in the ER out of the hallway.

I have a friend in Autumn Lake. She has a foley and a drain because she has an infection. She needs…read morea CAT but the Adventist hospital says they will not give her a CAT scan. Adventist hospital is where she got the drain back in October and again in November. Autumn Lake called me and asked me if I will take her to a local radiology clinic to have the CAT scan done Somebody make this make sense please??