Wow...just Wow…read more Eleven years with this insurance agent and I never filed a claim for the house or car. Paid all of my bills on time. I took a job in another state while my Husband has stayed at the house in Ohio. I changed my car policy to the new state, but kept the house insurance. Then the harassing phone calls and emails started - Is the house on the market, is it empty, how can it not be empty if you moved? Somehow they believed I needed to confirm every 3-6 months that my house was not for sale. I explained the situation a couple of time (was actually asked if I was getting a divorce - Yeah, they are that awesome at customer service). When I called and asked for the emails and phone calls to stop since I would notify them if I put the house up for sale as my policy required - THEY CANCELLED MY POLICY MID-TERM. Wow... Please save yourself the hassle and find an insurance agent that actually cares about you and does not harass you. Henry's Insurance Agency will probably cancel your policy for no reason too.

I'm really really happy with this agency. I had been with State Farm for 16 years and then they…read morejust couldn't handle me moving states. I had loved my previous agent but after moving I had a really bad experience. I was hesitant to trust another insurance agency but Henry Insurance treated me like family and I have been extremely happy with them. They found me a great rate with a great company. I did have to file a claim recently and it was so easy to do I didn't even feel like I was doing it. Car repair went great. I definitely recommend Henry Insurance to anyone in need.

I want to start off by saying that in general, it's usually a nightmare to work with insurance…read morecompanies. I've had horrible experiences in the past, but since switching to Chris Champ every experience has been made so much easier. Just yesterday he was able to literally find me a solution within 48 hours for a sudden issue. He's always accessible by text, phone, email and is extremely quick with replying. I would highly recommend this company to everyone. Finally someone I feel I can trust and rely on especially when things are going bad!!!

I had Insurance Assoc. for years but, being retired I need to find something cheaper. Cheaper…read moredoesn't necessarily mean better. Terry was very honest with me, and because of the rising costs of insurance, I needed to find the right one. But, all in all, I thing that I felt comfortable with Insurance Associates and didn't have to worry.

We have been with Terry McCarthy, Insurance Associates Agency, for over 20 years now- 3 different…read morehouses, multiple cars, etc.. We have had "average" claims over the years, nothing absolutely major, thank goodness. Anyway, Terry has ALWAYS been prompt to address our claim needs and facilitated in getting things fixed and back to normal ASAP. Insurance prices have always been competitive and overall we have been very happy through the years. He is honest and a nice person to work with and Always picks his phone up when you call. Great guy, great insurance.

An established customer, I called the office today to reconcile some clerical discrepancies (mine,…read morenot theirs) and request document copies. Tawnya took my call and was extremely pleasant and professional. She very efficiently and accurately handled my requests. Highly recommend!

I've used Tracy for both renter's and auto insurance and she has been great for both. The office…read morehas amazing customer service, so shout out to everyone there (especially Tawnya)!

Gary is one of the most knowledgeable insurance agents I have ever worked with. He takes the time…read morenecessary to explain what insurance does for us and how to best utilize it. Also, if you are moving to the area, Gary has lived in the Cincinnati area and knows the area well. He is very connected with a very deep referral market. I highly recommend Gary and his agency.

Called to get a quote on my condo, car, and a house I had inherited. Spoke to a guy named Alex on a…read moreFri and he said he'd get back to me early the next week. I didn't hear back from him for over a week so I called again and asked for him, and they put me through to his voicemail. I left a msg asking for him to return my call and again, never heard back from him. Either they are doing so well that they don't need any new customers, or they are just terrible at customer service. If I could give zero stars, I would.

Great independent agency. I've kept my home and auto insurance with them more years than I can…read moreremember. They represent multiple reputable insurance companies and so have always provided good competitive quotes to me. I usually deal with Alex who provides prompt answers to my questions. Highly recommend.

Ashley Dorsey saved me $200 a month/ $2,400 a year with my auto insurance full coverage. If I ever…read moreneed anything, I can reach out to her with questions, and she gets back to me promptly.

Rollins insurance is the best group of caring people in business today. They look out for you like…read moreyour family. They have saved me a lot of money and looked out for my well being.

I had Allstate Insurance of 25 years. I NEVER used them for anything more than minor basement…read moreflooding, our deductible covered 90% of the costs. We had 80 mile an hour winds in 2008. Then we started having ceiling leaks (which ALLSTATE ADJUSTER SAID WE "HAD NO PROBLEMS with our roof"). Fast forward 2 months, one of the areas that had leaked caved into one our bedrooms after a heavy snow. We asked them for an estimate, ALLSTATE CANCELED my policy. We were under a financial dark cloud. My real estate business was a bust (2008) and we were down to one income. I had them 25 years. Since then weve fixed some of the leaks ourselves and got another insurance company. NATIONWIDE replaced our roof the first couple of months we had them. Sadly, they did cancel is a while later, I think we missed 1 too many payments. But kudos to NATIONWIDE FOR CLEANING UP ALLSTATES responsibility. I swore by Allstate for years, then again rarely used them. Not sure if this was a corporate decisions on the local offices call, but I am not a fan, I wouldn't count on them if you REALLY need help.

I've been with Allstate through Ken's office for 15 years for both my home and auto. In that time…read moreI've had a handful of homeowners claims and never had a problem. I primarily dealt with Becky who has always been quick to respond whether over the phone or through emails to my questions about my policies or claims. Recently when I had a tree fall on my house and had many questions about my claim everyone was easy to deal with, and helped get me in touch with the proper people both locally and with the national claims department for Allstate. I like that I am able to support a local family owned and operated business and they have never made me feel like just a number.