Dr. Chen is simply the best PCP I've ever had. She is very attentive and always eager to help you…read morewith health issues. As others have said she is very responsive in MyChart and her team is as well. I hesitate to write this review because I don't want to lose availability with more patients but she is that good!

Dr. Lillian Chen has been an incredible and attentive primary care physician for my father. She…read moreconsistently takes the time and care to help us work through both major and minor health issues with thoroughness and compassion. Dr. Chen has gone above and beyond in securing timely prior authorizations and coordinating his care across specialties, which has made a meaningful difference in his health journey. She is exceptionally responsive on the patient online gateway, always addressing questions and concerns in a timely and thoughtful manner. Even when she is away or on vacation, she ensures continuity of care, and we never feel that my father's health needs are left unattended. We feel very fortunate to have Dr. Chen as my father's PCP, her dedication, responsiveness, and genuine care are truly outstanding.

Where do I begin?! This woman is amazing and I absolutely mean it! She is my savior. I was living…read morewith a 5lb. 6oz. tumor for ten years, and had absolutely no clue; until I walked in to see her. It was the month of October and the year was 2010...I had a cold that would not budge. I had seen many doctors, scheduled a lot of appointments, and taken prescription medication as well as over the counter; NOTHING WORKED! My mother was concerned and asked me to see a different doctor; therefore I did. I scheduled an appointment with Dr. Joyce Chang, as a new patient that very day. I was able to see her within the hour and once I did, she had me out the door and rushed to the Emergency Room. Dr. Joyce Chang had performed the tests necessary to conclude what my illness was. Upon doing so...I had to be rushed to the Emergency Room. Next thing I knew, I had to have all of my family next to me and inform them of my massive tumor growing inside of me. If it wasn't for Dr. Joyce Chang, I would not be sitting here and typing this review. Because of the massive tumor, I have since had an additional surgery (total of two), but I cannot thank Dr. Joyce Chang enough. She is my guardian angel.

My Dad was 68 years old with a 40 year pack history of smoking but this "doctor" did not bother to…read morefollow recommendations for a low dose CT scan. He ended up diagnosed with Stage 4 Lung Cancer. He was going to this "doctor" for years. Negligent.

I try to come here for the convenience as it's close to my home but all the employees and medical…read moreteam are so professional friendly and they provide excellent service .. I'd rather go to this clinic than a larger medical facility if I know they can address my medical issues and they've never disappointed me .. this clinic is outstanding!

Well, let me say how wonderful our experience went with PA Kyle Ramos. My mom had severe pain so we…read morewent to United Urgent Care close to her home. The office staff quickly checked us in and made my mom as comfortable as possible. PA Kyle was respectful and his bed side manner towards my 90 year old Mom was warm and caring. He patiently explained test results, prescriptions and made sure we were all set for follow ups with my mom's GP. The staff and office personnel are efficient and courteous. If you have an urgent medical need, go to United Urgent Care in Carson.

It's time for me to take my health care needs to a facility more equipped for my needs. The…read moreTorrance office is too small. Always overbooked. You have to wait 30+ to been seen when you have an appointment. I've never personally seen Dr. Butlig in all my 7 years of coming to this facility. I usually see Crystal who is a nurse practitioner (She's Amazing) I believe the one prior to her was Anastasia when they were near the Torrance Airport (she was amazing as well)l. I come in once a year for my annual and that's literally it. The only reason I've stuck around is because records are here. The office staff is hit or miss with respect to politeness (front desk). If you hate your job then quit. Remember, just like you only want to take folks with PPO insurance, we call take our business elsewhere. Maybe they treat their Botox and filler patients better now that they offer all these other cosmetic procedures. Good luck,

Outstanding office. Best doctor around. And his P.A., Monique? Absolutely fabulous. They will…read moreemail and text with you and you don't have to go thru some long, drawn out and useless phone message to try to speak with someone. Any message to them -- big or little problem -- they immediately respond. I am so glad to have this office as my PCP. Thank you, Dr. Butlig's office for how responsive and kind you have been to me. I love their office -- it's homey and the people there are for real!

My husband went here for his immigration medical exam. Christine, helped us with all our inquiry…read moreand provided us with details on how to go about the process. It was smooth from start to finish,grateful to have come across this clinic for this type of service. Friendly staff and knowledgeable about the process. I would recommend this clinic for your immigration medical needs. Thank you for all your help.

Extremely nice dr. and staff! Dr Sung (the sister) was a…read moregood listener and she gave me a real vibe that she wants to know about you to attend you better. The nurses explained everything carefully and made sure you understood. I will go back if I need other medical needs.

Gone here few times. Staff friendly and helpful, lobby, rooms, facilities are okay clean, will…read morereturn.

I always come here for blood draw because it's convenient. I have always had good service here…read more Today was not the case. Maybe someone wanted to be off early so they could start their fireworks. I don't know. If I do come back here I hope the workers are more well mannered and professional and not rude. Employees should never be talking about the customers and definitely not about them behind their back but in their face.

I had a very positive experience with Dr. Lee. She is knowledgeable, patient, thorough and took the…read moretime to explain my condition and treatment options, which made me feel comfortable and well cared for. I truly appreciate their professionalism and expertise. While the quality of care from the doctor was excellent, I did find the front office staff to be a bit less welcoming at times. Improving the overall friendliness and communication at the front desk would make the entire experience even better. Overall, I would still recommend Dr. Lee for their outstanding medical care.

Please avoid at any cost. This doctor is more of a corporate rat than a doctor who cares for…read morepatient. During my annual physical with her, i told her that my insurance charges me for anything other than physical. She asked me any problems. I said yeah i am getting ear infection (skin). She looked at it, said if i treat this it will be a different dx code. I said no need to treat it as m already putting antibiotic. She then said its bleeding and gave me cotton. She ended up charging me $350 to give me a cotton. This is despite telling her not to treat anything outside physical. She will ask u problem which is what physical is for but unlike other docs she will charge u even if she did nothing to treat it. Memorial care does not care, they love her for obvious reasons. Pls avoid at all cost.

Medical Asst. Tenaisi was harsh, rude, inconsiderate, and incompassionate, not pleasant to talk to…read more Inconsiderate while I'm asking to go restroom first before checking my VS she " no" I'm thinking leaving this facility and not coming back. This is the second time i have had very bad experiences. I've been there facility for more than ten years. I only considered Dr Carmen Gossette, my PCP. I filed a complaint to my insurance and their manager so they know what's going on.

Dr. Carmen Gossette is an amazing doctor. She truly,…read moregenuinely cares about her patients. She is the ONLY reason I stay with Torrance memorial network! Dr. Gossette and her entire staff are very friendly, respectful and go over and beyond to help their patients. By them taking that extra step to make sure the patients get what the need, such as making sure your referral went through, double checking on if prescriptions are covered by your insurance, etc...... that shows me they really care! Thank you Dr. Gossette, and your wonderful Staff for all you do! You're the best and I appreciate you all so much.

By far, the best medical group around. Their staff is very efficient and very knowledgeable. The…read moreoffice staff is dependable and dedicated. This office takes care of all your primary medical needs.

Fast, easy reliable…read more I've brought my son here before when he was sick and I was there for under 30 minutes. Great service very attentive.

Flu season is back so of course I got sick. Finding a health center that doesn't charge an obscene…read moreamount of money to be seen is always a struggle. It was the closest, same - day appointment center I found on Yelp. They take several types of insurance, including mine which only charged a $10 copay. They even have their own app where you fill out your symptoms and payment information right away. Once I arrived, all I had to is just checking in with my receptionist and I am able to see my doctor right away. I heard that you are one of the best doctor in Long Beach, I hope that I can see you as one of your patients. Sincerely, Tracy

Staff and doctor treated me very well with a lot of care! Helped me with my needs Thank youread more