My 8 year old daughter broke her tooth on Saturday evening, Labor Day Weekend. She needed…read moreimmediate attention. Our family dentist was not answering, so I kept calling around to the top rated dentists. Dr. Grossman called me back, and within an hour we were sitting in her office getting help. As you see in the picture my daughter was just like new within an hour, and we will be forever grateful. Dr. Grossman seriously must have the best bedside manner you could ever ask of a doctor period, then add it was a Saturday evening. It is evident she is passionate about her calling, and we were blessed that she was able to serve us. If it wasn't for COVID, I'd have probably hugged her in gratitude.

I had a very disappointing experience with Stone Springs Family Dentistry in Aldie…read more I went in for two crowns, and the dentist, Dr. Grossman, was very rough during the procedures. It made what should have been a routine experience unnecessarily uncomfortable and stressful. On top of that, I was referred out for a root canal to an out-of-network specialist without that being clearly communicated to me. This ended up costing me significantly more than expected. Because of this referral, I quickly exhausted my insurance benefits and was left paying much higher out-of-pocket costs. To make matters worse, when I raised concerns about this, the office was not willing to take responsibility or work toward a resolution. I was still charged an additional $647, which they would not waive despite the circumstances. Overall, this experience was frustrating both from a care standpoint and a financial transparency standpoint. I would strongly encourage others to ask detailed questions about referrals and insurance coverage before proceeding here.

Dr Cao is a breath of fresh air in dentistry. Kind, thorough, and genuine. Her staff is friendly…read moreand patient, and the hygienist who cleans our teeth is unbelievably gentle, yet effective. More so than any other hygienist we've been to. The facility is clean and straight forward. We are very happy with this practice!

Beware and confirm with your own insurance before getting services from this office. They don't…read morehave integrity in my experience. I had a change in insurance plan, even though the payor remained the same. I brought a copy of the insurance card with me and notified the front desk about my new insurance and asked if they are in-network. They told me they accepted it and everything was fine. Luckily, I only had a basic cleaning and no other services. A few months later I received a bill from the office for about $200-$300 for that visit and when I asked them about it, they told me my insurance is out of network with them and that they told me "they accept the insurance," not that they are in-network with it and the out of network cost is around $200-$300 for that cleaning and there was nothing they could do about it since they already told me "they accept the insurance and I should have known the difference between accepting an insurance versus being in-network. That's quite deceitful. I've been a patient at other dental offices and medical practices and when I present my insurance card, they will honestly let me know if it's in network or not and they don't practice clandestine acts like this office. I'd rather they tell me upfront that it's not in-network and let me know that there would be costs associated with being out of network instead of saying "we accept this insurance." My advice is to not trust this office even if they tell you it's in network because it might not be true and double check with your insurance. FYI, they also use paper charts which is archaic in the setting of current medical EHR technology. Consider all the other dental clinics in the Aldie area, they are much better and wished I had left this one sooner.

I went to Elan Dental for a filling. They completed the filling on one side and scheduled another…read moreappointment for the other side. However, when I arrived for my next appointment, they claimed I did not have an appointment for the filling. Instead, they had scheduled me for a deep cleaning, which I never agreed to. During the visit, they pressured me into getting the deep cleaning, insisting that it was necessary before they could proceed with the filling. They also threatened to charge a cancellation fee if I refused. When I asked to continue my original treatment and complete the filling as planned, they flatly refused. They made it clear that unless I agreed to the deep cleaning, they would not proceed with my treatment and would impose a cancellation fee. This experience made me feel that they are highly unprofessional and more focused on making money than providing honest, patient-centered care.

My family has used Elan Dental for the past 3 years. The culture in this practice from the front…read moredesk staff to the chair side care providers is simply one of the best we have ever experienced. They are always prepared for our visits, estimates are prepared ahead of time and provided in writing meaning there are never any surprises and you always know what to expect before your visit. The care from the hygienist, chair side assistants, and Dr. Kwon is equally impressive! I spent 30 years in the Navy and I've sat in a lot of dental chairs during that time, Dr. Kwon's skill and quality of care is second to none! No one cares how much you know until they know how much you care! Elan cares about my family and we plan to be loyal customers well into the future. Thank you Dr. Kwon for your leadership and positive care culture provided by your team!

Dr. Nikta provides excellent dental care, and we are very satisfied with the treatment…read more However, our experience with the front desk and billing process was very disappointing. Although we had active insurance, we were still sent a bill. When we contacted the office for clarification, the front desk staff were not helpful and came across as rude and dismissive in their responses. Each time we asked why our insurance had not been applied, we were repeatedly told that updated insurance information should have been provided at check-in, even though we had already submitted it. When we tried to understand the situation, our concerns were not properly addressed and the communication felt unprofessional. We then contacted our insurance company directly, and they confirmed that no claim had initially been submitted by the office. The insurance company later handled the matter, and the claim was processed, resulting in a zero balance. We hope the office improves its billing procedures and front desk communication, as this experience did not reflect the quality of care provided by the dentist.

Great location, great staff and wonderful doctor. Dr. Marvdashti is one of the best Detists I have…read morecome to know. Professional, knowledgable and caring towards patients. Her staff and office is also great.

My dad went in for a pair of crowns on his front two teeth after an unfortunate fall and had an…read moreexcellent experience. The staff took great care of him and the crowns looked very good. We were so appreciative of how accommodating they were for his needs from a scheduling standpoint. Highly recommend this dental practice, they are very trustworthy!

Dr Park and the Aldie Smiles staff are fantastic. They make you feel very comfortable and welcomed,…read morethey are friendly and great at their jobs! They are our new family dentist office moving forward now.

very bad experience, wouldn't recommend to anyone, it's always the patient's fault, either my mouth…read morewas too small or my jaw was too deep. Thoroughly disappointed!

I went to Aldie Family and Cosmetic Dentistry in July 2023 because I relocated to this area. I was…read moreexamined, x-rayed, and provided a written treatment plan indicating I required 14 fillings in 9 different teeth at a total cost of $1618. This diagnosis shocked me as I have always received regular dental care since I was a toddler. I sought a second opinion from another dentist and was informed that "no fillings were necessary". I requested an explanation from Aldie Family and Cosmetic Dentistry for the discrepancy between the two diagnoses, but have yet to receive any reply from Dr. Kanumilli or anyone from Aldie Family and Cosmetic Dentistry.

Joanne is why I come to Smiles. She is my dental hygienist and SO MUCH MORE. When I call I make…read moresure I see her, and honestly any dentist is fine. I mean the dentist just comes in for like 3 minutes at the end. My sister and brother also see Joanne, she is our favorite. She got me on a waterpik, and she encouraged me to move my Invisalign treatment. I started my treatment in SF and moving to VA during the pandemic. I didn't know I could move treatment. I kept telling me ortho in SF I moved and they kept seeing me virtually and sending me trays. They didn't tell me I could transfer!!!! Thank goodness of Joanne. I am seeing Kravis in SR. He seems smart but I have no idea what is going on since he doesn't explain anything to me. I went twice and called in trying to get answers. Finally I just moved up my cleaning appointment just so I could see Joanne. I told her about my ortho treatment and she explained why she thinks Kravis is taking me off plastic trays and moving to a metal hawley retainer. She is amazing. I love her!

I had been a patient for the past couple of years. The care was ok. I require Nitrous Oxide to be…read moreable to relax and let the Novocain work. They were never able to get me into a state of comfort like I had previously elsewhere. I was told on my previous checkup I need to replace an old bridge. I understood and they were going to get it approved by my insurance. That was almost a year ago. I had one visit since and called twice about it, each time I was assured they would get back to me. To this day I have never heard back and stopped going to them.

Dr. Linh is very friendly and makes patients feel comfortable right away. Their expertise and calm…read moreapproach help reduce any anxiety about dental procedures. I highly recommend Dr. Linh to anyone looking for a skilled and caring dentist.

Sri the dental hygienist was very knowledgeable and very personable she made me feel comfortable…read moreand treated me well while taking my X-rays and performing my cleaning. Dr Nguyen and team are amazing. From Amy at the front all the way to the back A+ experience.

Been to 4 dentist my whole life and there has always been a reason for me leaving the first 3. This…read moreplace is very professional, clean, organized and the dentists and cleaners know what they are doing. Have not found a reason to quit this place. Fun fact the chairs massage your back. Solid 5/5.

Love Love the staff here. Never had any problems with anything. They are sooo nice. It is nice that…read moreI can schedule my husband and I at the same time to do our cleanings.

Dr. Bautista has helped myself my wife and my daughter on a number of occasions. Can't say enough…read moreabout his bedside manner. I find the entire operation while run with friendly individuals

My family and I have been patients here for just over a year, and we have generally had really good…read moreservice here. My wife just underwent extensive dental procedures and we were pleased enough to spend several thousand dollars at this clinic. However, on my most recent visit, an extremely disturbing and inexcusable practice was witnessed and directly affected me, as the patient. While waiting in the lobby to be called back for my cleaning, my dental hygienist, I don't recall her name, but she speaks with a some-what central European accent, walked out into the lobby area accompanying her prior patient. She then called my name, and walked over to the lobby computer to check that my name was correct. She used the keyboard and mouse at the lobby computer. She greeted me and escorted me to the patient cleaning room. When we arrived in the dental exam/cleaning room, she began to ask me a series of questions, typed and used the mouse on the cleaning room computer, then checked my blood pressure. She then handed me safety glasses, placed the protection bid around my neck, and began to handle the tools from under the plastic that were to be placed or used in my mouth. I immediately stopped her and stated, you have had those gloves on this entire time. Aren't you going to change your gloves?! She then said no, this room is clean. I then mentioned to her that I watched her walk out with her prior patient, wearing the same gloves, check the lobby computer wearing the same gloves, and started preparing and touching everything in the room, including the tools that would be placed in my mouth, all while wearing the same gloves. She then started making some rambling excuses, like no, no, I cleaned this room, and you don't have to worry. After much debate, she finally stated "fine I'll just change them." I said what about the tools? She said "what?!" I then said, this place has certainly changed in hygiene and cleanliness since my family first started coming here a year ago, and she replied, "maybe it is time for you to find somewhere else to go!" Needless to say, I was shocked, but she wasn't wrong. So I immediately got up from the chair, and told her she is exactly correct and I'll let her Manager know that she told me to go somewhere else. She then started laughing loudly, it was so strange, but disturbing at the same time. I reported this interaction with the front desk staff. They were very professional and sympathetic but unfortunately, the Manager was not in this particular day, and I was told that the Manager would call me the next day. It has been more than 3 weeks at the time of this posting, and I haven't had any contact from anyone at the clinic. While I find this practice to be extremely disgusting, what I find even more appalling is the hygienist's decision to debate a glove change with a patient, to out-loud laugh at me when I displayed my concerns and frustrations, and this clinic's lack of attention or concern to an extremely serious patient safety matter that can lead to the spread of bacterial or viral infections. It was clear that she had worn the same gloves with her prior patient and was attempting to use those same gloves with me. Disgusting! So now, and since I don't know what they have done to address this violation of the required workplace and patient safety standards, I am moving forward with notifications to OHSA and the state and local health department's oral health program. I hope in the meantime, no one gets Herpes or Meningitis from this place!