12/1/16 I never had to wait ... I love Vivian for my nails and Cindy for my pedi. Thanks for always doing such an awesome job. My nail guy decided to leave the country without notifying me ... Ugh! So I'm scrambling to find someone ASAP - cause a girl can't walk around with unattended hands. I'm pretty lay back - but I know what I want and how it's supposed to be done. I visited Gloss Nails with a referral to Vivian. She was friendly but not nosy. I like that... A lot. The shop was like any typical salon on the north end of WC. Nothing fancy but competitive pricing for the services. She ran 30 minutes behind. That's why I gave it 4 stars ... I was starting to wonder if it's worth it. Although I personally think it's rude to have customers with appointments wait - it's pretty normal for these shops. I finally got in the chair and told/ showed her what I'd like done. 30 minutes later - Beautifully done nails. I was so glad I waited and not turned into the impatient snooty Queen B WC is known to have... Lol! Vivian did an amazing job. She is my new person. read more

I went to this nail salon for three years until I moved too far from the area. The owner, Vivian, is incredibly sweet and a great manager. The salon is clean. Prices are reasonable. The nail technicians are fantastic. I wish I could go back but it's an hour drive now from where I live. I did make sure to go back for my wedding manicure though because I didn't trust anyone else in the Bay Area to give me the look I wanted. That's how great Vivian is! read more

This place does decent nails but terrible service!! I came here and my nail came off 2 days later and when I went back, the owner said she was too busy to help me!! This place is horrible and will never get my money again. The service is the worst!!! read more

I have tried to give this place a chance, I really have. But every time I go, I am left with bleeding sore fingers and an okay (at best) manicure. I have tried a regular manicure, gel, and acrylics multiple times. Every time I've gone, they've cut at least one finger FILING because of how aggressive they are, not to mention the havoc that gets wreaked on my cuticles. But I tried to ignore it since I have a high pain tolerance and I've read all of the good reviews. (Yes I'm stupid and just couldn't accept that this is a terrible place). The absolute last straw for me was when I went to have my acrylics (that THEY did) removed and replaced with a simple manicure. Y'all. When I tell you I was TRAUMATIZED by the experience, I am not exaggerating even a little. My first sign that I should start running was when she took the cuticle trimmers and literally started trying to PRY off the acrylic nail with no soak, NOTHING. Just raw dogging my hands. It was like watching someone using a wrench to try and rip something open. It was so painful, I asked if she could soak my nails to soften them, which I shouldn't even have had to ask. Then after a 10 MAYBE 15 second "soak"(if I should even call it that????) she then proceeded to take out an new acrylic nail from her Tool Box From Hell and began DIGGING under the acrylic to try and separating it from my nail. Ladies (or dude), if you are getting acrylic removal and your nail tech even TRIES to play you like this, get up and walk out that door. Did the acrylics start to come off? Yes. But so did MULTIPLE layers of my nail, which hurt like a mf. I literally had to ask her to take a break multiple times because my hands were in such excruciating pain. By the end of it, my finger tips and nails were so raw I told her I didn't want the manicure anymore and I just wanted to leave. I walked out and my fingers were bright red, tender beyond belief, and my poor nails looked like a tiny Edward scissorhands had tried to slash his way through them. My hands legitimately hurt for almost a week after. I'm not kidding. It hurt to do anything from gripping the steering wheel driving to shampooing my hair because the tips of my fingers were in so much pain. So basically I paid this lady $20 to torture me and I have not had my nails done since (this was over a year ago) because I am just terrified of experiencing anything like that ever again. This place gave me trust issues. Why am I writing this review over a year later? Cuz every time I think about getting my nails done, I cannot mentally get past that awful experience. I have to make jokes about this because that's exactly what the service here is: a joke. TLDR; in all seriousness, this place really is awful. It's always a painful experience that leaves me bleeding somewhere. For your own safety, I implore you to go anywhere else. A raccoon could do a better job and would probably still be less aggressive. On the flip side, if experiencing maximum suffering is something you like to do in your free time, then by all means, this is the place for you. read more

Wonderful service. Great color selection. I hate writing a good review bc then it won't be a best kept secret. Okay parking is rough but it's WC so what do you expect. Nice place they did an amazing job on my eyebrows. Price is right. relaxing spa-like vibe. I would recommend this place. Bring cash for a tip since they might not ask and if you pay with a card it will be too late. Otherwise you can tell them before they ring you up that you want to add a top. read more

This salon is fantastic. They're super quick, very clean, affordable and do a great job!! read more

Gloss Nails Spa - Pink and white ombré! #nailedit - Nail Salons Near Me - Walnut Creek, California

I am very greatly for this salon. Thank you rose for fixing the mistake I got from another salon. Truly grateful and definitely recommend.

My nails have been in super bad shape. Super thin and ripping. I've tried vitamins, collagen, etc. nothing is working. Even though I'm not a super fan of acrylics I decided to get them for a while. Today I had Crystal and she did an amazing job. I'm super picky since I like natural nails. I showed her a picture and she did exactly what I liked. Im so happy read more

Always consistent quality with the nails, whether regular or gel. I have had some issues lately with making an appointment but then having to wait 15+ min, so I haven't been coming here as much anymore. But if you want consistent results, good place to come if you don't have other commitments that day, in case you have to wait. I will say I don't do anything other than plain colors - the few times I've asked for a design, they weren't super well executed. But my gel manicures definitely last for 2 weeks, and look great. read more

I came here spontaneously after the recommendation from a co-worker looking pass the horrid Yelp reviews. I just wanted to feel pampered since it's been so long since I had a mani/pedi post pregnancy. I knew immediately I would be disappointed based on the appearance and setup. They didn't even have a nail dryer section. The owner who did my nails left gel all over each nail causing me to pick at them. So annoyed. And my pedicure was OK I guess. I just wasn't what I was expecting. I was mainly disappointed with my finger nails. read more

Cindy did my nails. First I arrived and tried making conversation with her and she was very short and talking vietnamese with the ladies around her. Then she didn't fully take my entire gel off and didn't bother to file them evenly. I had to stop her because she was going to go ahead and put the gel on my nails when they weren't even ready. Some nails were slanted, some round and some square. I came in with square nails, i don't know how she got them like that hahahaha Its quite the skill. Anyway, I am completely unhappy with Cindy's job. I will go back and ask for a different person and give it one last shot before moving on to a new place :)! P.S. She filled my nails too much. They are paper thin and they bend easily even with the gel on. read more

Had a great lunch time mani/pedi! All the ladies were very nice and attentive to my preferences. For the first time in a long time I walked out with a mani I won't have to re-shape! I can't wait for my next mani/pedi read more

My review is for the woman who did my nails ONLY. There were some ladies at this place that I saw doing really great nails. I asked for "coffin nails" and I ended up with wobbly shaped, uneven, disgusting, painful mess. The old polish (orange for Halloween) wasn't all the way removed before the new acrylic was put on. When I complained about it, she said insisted it wasn't old polish but from me tanning. I don't go to tanning beds, I'm naturally brown skinned. It was super rude to say it was my fault for using tanning lotion, and if it was from anything on my nails they still should clean it up before trapping it under a layer of acrylic! The orange showing from the sides looked like I ate Doritos and didn't wash my hands after, she didn't even paint the sides of the nails which made it look much worse than simply covering up the old orange with paint. (Posting pictures as proof). Some of the tools my tech used, did not appear to be cleaned and I should have just ran for the hills. The tech drilled at least a millimeter deep into my nail bed to the point of horrible shooting nerve pain, and then said I was too sensitive. The cuticle area of the acrylics were over my skin, and she cut up my cuticles very bad when filing the extra acrylic off. I was in tears from both shame of the hideous nails, and horrible shooting nerve pain. I ended up insisting they remove the nails so I could take my business elsewhere. Oh, and the massage chairs are broken so the knobs stick in your back at uncomfortable places (but at least they used a plastic barrier to keep things sanitary). The other ladies who helped take turns removing my nails in between their clients were nice. They didn't hassle me about paying for the nails. I did pay the woman who did my pedicure and tipped her very well. Sometimes one bad tech can really bring a pace down! This was my first, and last time at this salon. If you are going to go here make sure to book with a tech that is good and has pictures of good work they have done. Don't just take whoever is free. read more

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I don't know why this place is so busy? The customer service is horrible, the massage... Not worth it! The towels smell like they were left in the washer too long. She had the warm towels laying on her basket, and one was slightly on the ground. Then after using them on me, she put them on the dirty floor to sit there until she was done! They need a new process. The gel mani was the best part and she's the reason I'm giving three stars! No plans on visiting again! read more

This place is amazing so glad to have found it. They do a fabulous job. They take their time with each client. They are detail oriented and I am very impressed with their work. Very consistent. read more

Everyone who works here is super friendly! Coming here is definitely like a mini vacation.

Very good job on my paint and the massage was awesome. It's cash only for tips but they accept card and the 7-11 next door has an atm.

Went in to get a Gel Manicure and left with a cracked nail that was so painful, and bleeding from my pinky finger because she has snipped off a chunk of my skin. My manicure also came out lumpy. Will never go back here. My finger legit feel sore. read more

Love this place!! The ladies are all professional, they do a great job, and I always walk out happy!! I've had shellac manicures, pedicures, and even my lashes done here and it's always ON POINT! it! read more

Very nice staff. Very clean nail shop. I had a shellac mani done by Bella and pedi by Elli. Both were super sweet and took their time. I also got a great massage from both! I love the service. I think I will make this a more frequent event at this nail salon. Book an appointment if possible, they get super busy. I arrived at 9:20 am and they officially open at 9:30. In a matter of 10 minutes, 9 customers started staggering on in. It was crazy. The staff was very welcoming and kindly acknowledged all the walk ins On another note, looks like the price for a shellac mani and pedi went up to $58. I have read a lot of reviews saying it was $40 but not sure if that was a promo. And they do charge $1 for using credit card. Not fair but it is what it is. Minus 1 star for that. read more

Figured I'd give this place a shot since it's right around the corner from my new place... the service was just blah. My gel polish peeled off the next day and the lady who did my nails was so uninviting that I didn't even want to return to get the polish fixed (I feel like she would try to blame me). Needless to say, I'm gonna have to make the long drive to Brentwood to go to my regular spot. read more

I usually book appointments over the phone and they are able to get me in within 1-2 hours of calling. They have a decent (not huge) selection of shellac/gel polish colors and are great at shaping. I get acrylic tips put on my natural nails and they last until my next appointment without breaking or chipping. The girls in the shop are very nice and have good customer service. read more

Love this place for the following reasons: -They are 5 min from where I live -Friendly staff -My nails ALWAYS look on point -My shellac nails last for over two weeks and even then they don't chip. -very reasonably priced If you're in the area or live nearby, go here! read more

I've been coming here for a little over a year. While I don't live in the area any longer I still come back to see Vivian and team. All the gals are great. Massages are relaxing. Toes always look superb. Prices are reasonable. Make sure to call ahead for an appointment, especially later in the week. I've seen Vivian turn away tons of business because there just aren't enough chairs and the line is out the door. Apparently their convenient location makes it THE spot to go for pre-weekend primping. read more

Love this place I've been going here since they've opened!! All the girls are great. I've tried other places and none like this one. They are very clean and super friendly. Vivienne the owner is so sweet and will remember you by your first name. read more

Gloss Nails Spa - French shellac - Nail Salons Near Me - Walnut Creek, California

This salon is terrific, it's quieter than most, the staff are very skilled and my pedicures last longer when I get them done here. They don't give you the "hard sell" on additional services which I really appreciate. The location can be a little tricky for parking, but if you are a little flexible on parking down the street when necessary it's worth it. The salon is kept very clean and the decor is soothing, the massage chairs work well, there is enough space that you don't feel it's crowded and yet the chairs are close enough to carry on a conversation. Do bring along cash for tips. read more

I live in the apartments next door, when I moved in I thought it would be a convienient location. I called this morning to see if they were busy and they said no and scheduled me an appointment, I told them I had a limited time window on my lunch break. They said they could accommodate me. When I arrived they were not able to keep my appointment. This is extremely rude to my time and I would never go back there except I have a giftcard so I might as well. But, you can bet I won't be going back after I use it because they can't keep their appointments and take forever... plus they are super rude. Dont go here. read more

I will not come back! I get acrylic nails done for years and had no problem until Gloss Nails did a full for me. I had three nails broken within 10 days. One of my nails got fixed so ugly, I've never seen anything like that. Also when you make appointment, the wait time is at least 20 min. Why have appointment system then?? When I came in to have three broken nails fixed, they said that everyone who can do that for me has left for the day. I said that I won't be able to come in for the next five days and can't walk around with three broken nails. Miraculously the person who was working on one of the coworker was able to take me! She originally rejected to fix their poor job because she was busy fixing coworkers nails! You can find nail salon on every corner. This one will not be my choice in future. read more

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Been coming here since they opened!!!!! Vivian is amazing! I always have the best experience here! read more

Gloss Nails Spa - Nail Salons Near Me - Walnut Creek, California

Decide to be spontaneous and get my nails done at a new place today.. It was a total waste of time. Although there service was quick, the lady who did my nails kept commenting on how thin my nails where and how I needed to be extremely careful. In top of that, I asked for the stiletto shape and they're extremely crooked and misshaped. It already seems like they need to be refilled and I just got them today!! I also found it rude that the lady who was doing my nails kept getting up to attend other people who walked through the door and then ask for a tip on my way out. $45 down the drain. I will never visit this place again. read more

Another amazing job by Ms. Anne. Everyone here is excellent & you can't beat the prices! read more

Gloss Nails Spa - Another amazing job by Ms. Anne. Everyone here is excellent & you can't beat the prices! - Nail Salons Near Me - Walnut Creek, California

I came here around 5:15 tonight after work for a gel mani & regular pedi, & I was NOT disappointed! Unfortunately didn't catch their names, but the ladies who did my nails were fantastic! The one who did my pedi (she wears a jade bracelet & a black blingy bracelet) gave the BEST foot/leg massage ever! Young girl with short hair who did my mani was super sweet. I love that this place is right in front of my apartment -- and everything only cost $46! I'll definitely be back read more

I've been here 3 or more times and they always do a great job! Their equipment is always clean, they are friendly and professional. I would consider them average in price ($25 for shellac manicure) but above average in how well they do! :) Give it a try, you will probably be impressed. read more

First time here. Busy place but was able to get nails done without an appointment. Really nice staff. Cost $40 for shellac finger nails and regular pedicure. Very happy! read more

My fav nail salon in the east bay! I drive from Oakland to Gloss just to get a mani/pedi that I like and in an atmosphere that I like! Make sure you make an appointment! Also, most of the nail techs are great so, I just go to whoever is free. Works great 9/10 times :-) read more

Okay, this place is AMAZING!!! I recently just moved to the Concord area And have been trying to find a new nail salon to go to. I tried a few places and I have not been even partially satisfied. I just noticed this place about a week ago and thought I'd give it a try because the inside was very beautiful. When I came in I did a full site and they were amazing. I am very picky with my nails and I am a perfectionist So I can be a pretty tough customer to please. I was welcomed when I walked in I have a owner and she was super pretty and super friendly and another girl did my nails and they were just absolutely perfect. The salon is super upscale and well decorated. Great customer service. They aren't too crowded or too busy. And they definitely take their time doing your nails. I highly recommend this place. They also do our lashes and waxes as well and there's a tanning salon right next-door so you can come and get the whole makeover! read more

Gloss Nails Spa - FULL SET WITH GEL - Nail Salons Near Me - Walnut Creek, California

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I found this place after moving to Bay Point and trying many nails shops( about7). This place is Amazing and Vivian is wonderful. Every place I went to my nails would either break or the polish would chip, the nails would be too thick you name it everything was wrong but coming here I was so happy with the results. Finally I found a nail shop I will be going to ... Thanks Vivian read more

Gloss Nails Spa - After 3 weeks my nails still look god! - Nail Salons Near Me - Walnut Creek, California

I've been going to this place a couple of months now and always leave in a good mood and relaxed. These ladies always treat me well, they are professional and very good at what they do. Vicky is the sweetest and always greets me with a big smile! read more

I'm new to the area so I used Yelp to help me find this place. Nice people, great color selection and clean! I will go back! read more

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They deserve no stars. I just left the salon. I had a full set done and a regular pedicure at the same time. I even had an appt. I specified I wanted nude, it's a light pink. I even showed them the picture. But that's not even the main problem. They saw they were getting busy and got me out of the pedicure chair without letting my toe nails dry and I almost slip. Then they continue doing my full set. It's so badly done. My skin is still attached to nails, it's bumpy and not neatly painted at all. My toes are messed up also. I didn't bother have them fixed. Probably do a worse job. Don't go there. They only care about the money and not doing a nice job. read more

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