I loved Cindy! She did an amazing job. She was so patient and detailed, made sure I liked the shape and the color before moving forward. And for the price I will definitely be coming back read more

My best nail experience so far!! I suggest making an appointment because it's busy and rightfully so!! read more

So. I don't know what happened..but last time I went in (a couple of days prior to nye), I just did not get the service I was used to. It would of been understandable if they were busy but they weren't. I wanted an extra coat of nail polish for my manicure...my manicurist seemed reluctant to apply it. I would of paid extra, I just wanted another coat so the shade would be a little darker.. So, she sloppily painted on another coat. That just rubbed me the wrong way and I have not been back since. read more

So I used to go here a lot and I stopped and I couldn't remember why so I made and spot for my best friend and I. We get there ON TIME at 6pm and they apparently seriously over booked. We had to wait a while. They first gave us out pedicures and those were really nice and perfect. Then my Bff got put on a station for her fingers and I waited there for another 30 min + So finally when they've helped everyone else they put me in a chair and start working on my nails. I was really happy with the shape and the color except she was obviously rushing seeing how it was already 7 when she started and that's when they close. I thought the girl did a good but rushed job until a 2 days later when my nail peeled. My shellac gel polish peeled off!!! Of course that's after I went on my trip so I couldn't go back and have them fix is sooo I had to go pay for ANOTHER gel manicure somewhere else. NOT HAPPY WONT BE RETURNING read more

Gloss Nails Spa - 2 days after my manicure. My toes look good though - Nail Salons Near Me - Walnut Creek, California

I want to like this place because it's close to my apartment and office but it has not been what I've expected. It's not a bad mani/pedi necessarily -- if the ladies are doing them for you. I walked in for a buff and shine (aka dry manicure) and not only were my nails not filed down like I asked, but there wasn't any buffing or shining. He used polish and I had to finish the job when I got back to my office -- I didn't want them trimmed, just filed so they were the same length and looked nice for my afternoon client appointment. There is nothing to show that the utensils used are clean or only used on you. Everything appears to be recycled through patrons and technicians. Lots of polish choices and the price is competitive... If you want a quick, walk in experience, come to Gloss. If you want a "spa" experience or are used to higher qualify, make an appointment elsewhere. read more

Having not lived in Walnut Creek for long I've somehow managed to try out most of the nail spas. I found my last one before Gloss was relatively consistent and the price was competitive- the only reason for looking elsewhere was that they didn't have an amazing selection of polishes. I came across Gloss by chance and looked on Yelp for reviews- they seemed pretty good so I gave them a try. There has been no looking back! They have a great selection of colors and they do a good long lasting job. I pay $25 for a gel manicure and $20 (yes $20!) for a regular polish pedicure. The salon is your regular nail salon and nothing offensive but not cutting edge! It's perfectly adequate for its purpose. Another bonus is that they open on Sunday's and I've never struggled to get an appointment. One thing to note is that they charge $1.00 to use a card, that doesn't bother me but I know it might irritate some people. To summarize, for the price they charge and the service that they provide it is definitely worth a visit. read more

Favorite nail salon in the East Bay! Go every couple of weeks and get great service every time.

I won't be going back here again. At first they did a really great job. Last 4 times I went- they didn't get what I wanted correct- although I said it 3 times. One lady cut my nails wrong- therefore I had to cut all of them!!!! And last 2 times- I called before I went and they said -oh I had to wait over 30mins... I'm like I called and you said you had availability that's why I came to you. Wasting my time. No respect for people's time. read more

I recently moved to the area from Los Angeles and was worried about finding a salon that did my nails like my place in LA. Ann from Gloss did a great job!!! She did exactly what I asked for. Sometimes you go to a place and they do whatever they feel looks best, not the case here. I highly recommend this place, especially if you have long nails! The price is very reasonable too which made the experience even better! Thanks Ann! read more

Gloss Nails Spa - Nails by Ann! - Nail Salons Near Me - Walnut Creek, California

I work fairly close by, so my friend and I decided to give this place a try. We really loved the way they did our nails. She got the shelac manicure and I got a full set or pink and white. Vivian did my nails and she did a great job. They also offer a cool hair service, by threading little pieces of sparkley, colorful silk onto the strands of your hair. They look very festive and come in all colors. The salon itself was immaculate, beautiful chairs and just a calming environment. The reason why i did not give them 5 stars was because a week after I got my set of acrylic nails done, 2 of them just popped right off. I don't do any strenuous work or anything too rough with my nails, so i thought it to be odd that they would just pop off like that so soon. I called Vivian and she gladly told me to come in and I did. She re-did them for free, and also filed the other nails down to make them look like new, like the other two. I was very happy with the outcome, and went back a week later to get the rest of them refilled. Well, 4 days after that, 3 more nails popped off!!! And i'm talking about the brand new filled ones that she JUST did, 4 days before. I have been getting my nails done for 15+ years, and i have never had my nails pop off so easily. I don't know if its the acrylic that they use or what, but I was very frustrated . So needless to say, even though they did a beautiful job, and are very friendly, I will not be going back. Who has time to get their nails re done every few days? Not me. read more

So I decided to try this place after my tanning session. It was like a chopshop salon. I went in, they tell me to choose color, then hop on the spa chair, whoosh swoosh $30 plz! First impression: it was nice, i see ambiance and cleanliness! but then services was quick and unprofessional. The massage was quick on my pedicure, my manicure was more like myself putting lotion on. The only time the girl talk was ..is this your color...hands and feet too....and then asking for my name when i paid. Ive been getting manis pedis for many years, one star for cleanliness, one star for reasonable price, customer services no stars. read more

I love getting my nails done here. The ladies are always so friendly and professional. I leave with beautiful looking nails every visit. I typically get the shellac on my hands and a spa pedicure. Both last between 2-3 weeks depending on how active I am. They go the extra mile on giving a nice little massage with both services. I highly recommend this location for a great manicure and pedicure! read more

Inconsistent service despite friendly staff. Work is sometimes sloppy/incomplete as the nail techs seem hurried; more so when they're busy. Parking is scarce and there's usually a wait even if you have an appointment due to the volume of people they service. Affordable, but didn't appreciate that the nail tech failed to tell me that there was an up charge for the particular color I chose and I didn't have enough cash for my tip. Additionally, they charge extra if you use your credit card and the first time I used my credit card there, they forgot to return it to me. (I retrieved my credit card the next time I visited, 3-4 weeks later, and they had several other peoples' credit cards there too!) Not sure how I feel about this establishment. Will try them again (4th visit) and hope that they improve, if not, will be looking for a new salon! read more

Went here when I was in a rush to get my nails done before heading to the airport for a work trip. After I got my gel manicure, I noticed a short thin hair stuck in my and they started breaking pretty quickly. Overall an ok place but not my favorite. read more

They do a decent mani pedi at a reasonable price, but often run well past your appointment time, and take people who come in after you before you. I've been waiting for over half an hour and they haven't started on my nails yet, but immediately started on others who walked in well after me. I need to find a better nail salon. read more

Vivian, the owner, is great! She really cares about her business and customers. Thank you Vivian!

First time in for a mani pedi and it was great! Only $30. I opted for extra callous remover and salt scrub, only $5 each. She spent over an hour on feet, did such a good job on my toes, took extra time massaging hands and feet. Highly recommend! I would make an appt. Seems like a place that gets busy, especially on weekends. read more

The pay attention to cuticles and overall nail care.. The hand and foot massages are longer than 5 minutes... Closer to 10 min.... Which is a long time considering. Nonetheless, the point being they pay attention to you as a customer... I think it's called customer service...!!! I will definitely return. read more

I am not one for writing reviews, but after my first appointment here, I felt it was necessary. I was looking for a new nail salon, my last place has really gone downhill. I tan next door to Gloss, so I figured it would be a convenient location. I contacted them via the Yelp messages and had a reply within 30 minutes. Got an appointment for fresh acrylic set and gel pedicure the next day. They sat me within five minutes of my appointment. They have barriers up, gloves on and of course masks. Everything is clean and orderly. Plus the place is really cute and I like the decor. The lady who did my nails (I'm sorry I forget if her name was Vivian or Vicky?) was so nice and sweet. She took her time on my nails and was very detailed in making sure the shape, length, thickness, etc was perfect. I have never been so impressed with someone's acrylic work! A different gal did my toes, but she was just as amazing. My old place would use the dremel to file off the gel on my toes and that would hurt!!!! She used a liquid remover, file and a tool to remove herself, pain free. The pedicure was perfect and the massage was divine. I am so happy I switched to this salon. I'm no photographer, but here's my set read more

Gloss Nails Spa - Nail Salons Near Me - Walnut Creek, California

Love this salon! Vicky is my go-to manicurist for shellac nails. I, unfortunately, pick at my nails if they aren't perfect and hers is! The polish lasts me 2-3 weeks, as it should. Every worker there is very friendly - I've never had any issues going there and I go every 3 weeks! I always call ahead of time - they get pretty busy! read more

Gave this place a couple more tries and I have been happy. I would give 5 starts if they didn't charge a $1 extra to pay with your debit/credit card. read more

Gloss Nails Spa - My fill. I had them reshape for me and they got it perfect. - Nail Salons Near Me - Walnut Creek, California

Yay! Finally found a nail spa I can go back to especially it's just walking distance from my apartment! WOOT! After my bad experience from the previous nail spa, I was on a hunt for a new one. I called an hour before to make an appointment for a gel manicure and pedicure & when I arrived the place, there was really no wait. I LOVE the service here! There are also plenty of colors to choose from their polishes! They do their job pretty neat and cleaned my nails very well. The place was also tidy and pretty big compare to other places I've been. Overall, I would definitely go back! :) read more

This place is amazing!! Vicky took care of my pedi and she was amazing! She takes her time to make sure that she does a great work and that you leave the place completely satisfied with her work. Thanks Vicky! read more

Walked in twice with no wait. Got acrylic + gel the first time and gel the second time. Nails turned out well! read more

Gloss Nails Spa - Acrylic with bow for $44 - Nail Salons Near Me - Walnut Creek, California

I do really like this place because they do a great good with the nails. I have had a manicure and gel nails. The reason for the 3 stars is because i am soooo upset the nail lady doing my nails ruined my shoes!!!!! I went in yesterday morning to get a regular manicure and she dropped the pink nail polish on my black shoe!!!! She anxiously noticed but didn't say anything until I noticed it 15 mins later once it was dried up. She didn't even offer to wipe it off while it was still wet when she first saw it nor any apology. I didn't write a post yesterday because I was to upset ... and I'm still upset. I tried cleaning my shoe at home but it just looks worse. I'm hoping taking them to a shoe shop will fix them!!!! read more

Obsessed with this place! Great customer service and amazing women. Not to mention awesome massages and great work on the nails. I'm always satisfied to the fullest every time I get my nails done here. read more

Brought my 91yo granny for pedicure, they told us have a seat someone will be with us. After 35 min waiting I asked how much longer to wait, they said another half hour.... REALLY? You couldn't tell us right the was so I could bring my grandma elsewhere. read more

I tend to go here every great while and have never been disappointed...until TODAY!!! My shellac manicure is hideous and bumpy, barely had a hand massage. The technician I've never seen and she really did a horrible job. I will not go back now, such a bummer! read more

Daisy and Mia are AMAZING!! I am SUPER particular about my gel manicures and spa pedicures and I never have to worry when visiting either girl. I can actually relax while getting my nails done and it is pure bliss read more

Wonderful! Felt like the lady really took time and made sure each nail was perfect! Loved the acrylics

I've been coming to this nail salon for about a year now. I continue to come back because of Mia! Mia is hands down the best for shellac manicures or pedicures. She takes her time, doesn't rush through your service, and makes you feel like a valued customer not just a number. Which I truly appreciate! Her work speaks for itself and her regular clients know that. Due to that she is in high demand, so call ahead and make an appointment with her. Thank you Mia, you're amazing! read more

Went in for a mani/pedi for myself and took my 5 year old to get a mani/pedi too. They were very accommodating of my daughter and did a great job with her. My mani/pedi also was good, not the best I've had, but definitely a quality job. Like other reviewers stated, the massage was very nice. I also like that they don't rush you into doing the mani and pedi at the same time, though in a time crunch I might need it. They did the pedi first and then moved me to a manicure table for the nails. Overall solid job. Equipment was clean and the place is well taken care of. What I'd really like to see though is Zoya or SpaRitual polishes. I prefer a more natural nail polish and don't like all the chemicals in OPI, but they did have a good selection of colors. The ladies also seemed nice enough. Didn't really speak to me during the mani/pedi, but I had left and got a nick on my toe. Came back and the same lady fixed it, but was on the phone the entire time. Seemed a little rude to me. She could have either asked me to wait until she was finished or asked her caller to wait. read more

I love coming into Gloss! I travel a lot, but when I am in the Bay Area this is my go to place. I normally show up with a girlfriend who is a regular there as well. I don't always have the same lady, but all the staff is really nice. Other ladies join in conversation, not just the person working on you. They are always really busy (5+ clients) whenever I am there, but I haven't had a problem with a long wait when I walk in. I normally get a Luxury mani/pedi which includes a paraffin wax and a nice long foot massage. Last time I got there at 10:45, and they finished at almost 1 pm. I don't like feeling rushed when I have a "chill" day, so I make sure my schedule is flexible when I go to Gloss because they take their time which I LOVE. I was even offered hot green tea while my gal did my pedicure. Parking can be an issue sometimes, but I've never had a problem finding a spot. I recommend you go during the weekdays when it is less busy. This gem is not too far from Broadway Plaza either which makes for a nice stop during a girl's day. The spa is very clean and tidy which is key to me. They always have nice music playing. The chairs are super comfortable, not just the spa chairs. Their prices are totally reasonable!!! In Vegas I paid just about $40 for a lousy regular pedicure, but a Luxury mani/pedi (not Shellac) at Gloss costs about $50. Totally worth it to me! read more

Pretty happy with my experience. I'll be back .. Show the gal my photo and she got pretty close. read more

Gloss Nails Spa - Nail Salons Near Me - Walnut Creek, California

The best pedicure massages! I love supporting this small business. Everyone is always so kind and welcoming. I also usually get dip manicures here and I'm never disappointed. read more

Really poor customer service. Won't be back here again. Called at 415 for a 5pm appointment. ( they should have just said we are too busy then). Once I got and I wasn't helped til 5:20. "Helped"which was putting a bowl out for me to put my fingers in to get acrylics off. At 5:30 I got up and left. I told one of the ladies I can't wait anymore. When I first arrived a lady came up to look at my nails and then went on about how short they are ( in front of other customers) which was really awkward. read more

I still think it is clean and affordable. The only thing...TMI but,I got a fugus for the the pedi station a couple years ago. Since then they use plastic covering for the pedi bowls which they did not before. This place does get busy always full, even at off time so call ahead. read more

This place is awesome! All the ladies I've had do a great gel mani, it's super clean, sanitary, and they have a great color selection both gel and traditional polish. read more

I really like it. My first time and I have to say I left happy. Even tho it cost me $55, her work is worth it and I will go back. Thank you read more

Gloss Nails Spa - I love them! Thank you! - Nail Salons Near Me - Walnut Creek, California

I do not like how they try to schedule you with someone you had a problem with before. I'm charged $7 to have gel removed only to find out my daughter gets her gel removed all the time at no cost! Plus they charge whatever they like. I was told my charge was $33 and then the owner took over (because the girl had to attend to someone else) and I'm told my cost is $28! They add in the tip without telling you and then you tip on top of the inflated charge. Then they charge $1 for a credit/debit card. Not returning here so they can nickle and dime you. read more