I'm giving it 5 stars because I actually made a purchase and was very unhappy with the condition it…read morewas in when I opened it. But when I called Frank, the manager at this location, he immediately calmed me down and went about and beyond my expectation to appease the situation. I drove 35ish minutes to get here and had to come back for my discount but Frank helped me personally with a smile and was even very engaging in conversation and helped explain what was happening with their business (because of Covid 19 shutting them down temporarily). I was surprised he wasnt upset or bitter and even more surprised that it was easy for both of us to reach an agreement. I would definitely come back and make the drive if I needed anything

Came here on a Saturday at about 2:45pm. Although Travis didn't greet me when I entered, I asked…read morehim where the racquetballs would be. I don't think he knew because he directly me to the complete opposite side of the store from where I actually found them.

Went Memorial Day around 12:30-1pm! Shoutout to the 3 workers in the shoe department! It was soooo…read morehectic I felt so bad asking for help , when I did , they got the shoes I wanted to try on pretty quickly ! I saw all 3 ( 2 girls & one guy) run around dealing with SO many people asking to try on shoes or questions!! They did awesome for the craziness thrown at them!! Great shoes for a good deal!

I am very disappointed with my experience at REI today. I…read morereturned a Columbia Jacket that cost $125 and purchased a pair of Hoka shoes for $124.93. I also had a $30 REI gift card that I wanted to apply toward the shoe purchase. When checking out, cashier Lloyd told me, "You don't need the card, I got it." I assumed he could see and apply the gift card through my account. However, he never applied the $30 gift card and instead processed the transaction so that I only received a refund of $0.08 from the jacket return. When I questioned this and told him I wanted the gift card applied to the shoes, he said the transaction had already been processed then he suggested that I use the gift card next week when REI has a sale. This solution is unacceptable. I live about 20 miles from the store and do not want to make another special trip because of a cashier's mistake. I would appreciate REI's assistance in resolving this issue and honoring the $30 gift card toward the purchase I made today. The employees on the floor were fine, 90% of them friendly.

If you want a bike, this location is amazing. Make sure you see Chris. He took utmost care to…read moreensure that our bike was adjusted and fitted our son perfectly. We took home a mongoose BMX bike and so happy with the results after he took time to make sure that it was perfectly fitted for our son & patiently answered questions/made adjustments & removed pegs for us. He also assisted us to pick out a helmet. Hope that the bike grows with our kiddo for many years to come thank you!

We went to Dick's Sporting Goods in Upland on Father's Day specifically because of a 20% off coupon…read morethat was emailed to us by Dick's and clearly stated it was valid 6/19-6/22. My husband coaches youth basketball for i9 Sports and was buying equipment for his team. At checkout, the cashier immediately said the coupon looked fake without even taking the time to look at it. The coupon literally linked back to Dick's Sporting Goods' website. When we asked if a manager could review it, we were told the manager wouldn't honor it either. After spending time shopping and filling our cart, we left feeling dismissed and frustrated. We've spent a lot of money at this location over the years, but this experience was disappointing enough that we don't plan to return. See image for coupon emailed to us directly by DSG!

BASS PRO SHOPS HAS MY WHOLE HEART!!!…read more WOW. Just wow. Coming here has been a dream of mine, and it somehow exceeded all my expectations. I came with my partner after spending the day at the outlets near Palm Springs. We arrived pretty close to closing, and even then, it was such an amazing experience. I finally got the Bass Pro hats I've been dreaming about, and honestly, this is one of the coolest stores I've ever been in. They literally have everything for the outdoors; fishing, camping, road trips, hiking... if you need it, they probably have it. They even sell boats! There was a shooting range, archery equipment, grills, snacks, a restaurant, sweets, and so much more. I could have spent hours exploring. And the prices?! An absolute STEAL!! I was shocked seeing hats for $5.99 and $9.99. How?! We also grabbed their BBQ chips, and they were chef's kiss. The employees were very friendly. The cashier who helped us was incredibly kind. She did spend quite a while helping the customer in front of us, and my partner and I were joking that it looked like love at first sight between them. It made for a funny moment while we waited. One important heads-up: Apple Pay is currently not working. When we visited on July 3, 2026, the cashier told us it might not be fixed for a few months. If you usually rely on Apple Pay, I'd recommend calling ahead or bringing a physical credit or debit card just in case. Overall, I absolutely loved this place and can't wait to come back. If you love the outdoors, or even just want to browse one of the coolest stores ever!!! You have to visit Bass Pro Shops!

Bass pro shops is just an amazing place in general. The whole store is absolutely awesome, they…read moreliterally have everything for everyone. You can take the kids to see the aquarium and fish, they have great taxirdermy animals from deer to bears to foxes and lions. Anything you need for the outdoors it's at Bass Pro. We tried the food there for the first time. I got the fish and chips and some sides. The fish and chips were great, the fries were hard as a rock, the gator bites with the dip was delicious and the spinach dip was just ok. Cold, refreshing beer and the service was great. It is on the expensive side when it comes to all the pricing but the quality is definitely all there and for the most part worth it. It's worth stopping by if ever in the area.

If I could give zero stars, I would…read more I purchased a 24 oz insulated Dodgers chrome draft cup from this store on 12/11/25 for $40 as a Christmas gift for my husband. He opened it on 12/25, but we didn't actually use it until mid-January. On his very first use, the coffee spilled all over him because the lid was cracked. I tried to avoid driving an hour back to the store, so I searched everywhere online for a replacement lid but couldn't find anything even remotely close. My last option was to return to the store to see if they would replace the defective lid. Unfortunately, I was told the return/exchange window had passed by just three days (01/15), and the employee refused to help. He even called the manager, who also said there was nothing they could do. When I asked where I could buy a replacement lid, the employee didn't know and mentioned that other customers have had the same issue with this type of lid -- which makes this even more concerning. To make matters worse, the only solution offered was for me to buy another insulated cup. That felt like a slap in the face considering the one I bought was defective. Because this was a Christmas gift, it sat in a gift bag for a while, which caused the defect to be discovered too late. For a store to refuse to help over three days, especially right after Christmas, is unreasonable and poor customer service. I will not be shopping at this location again.

Beware this place, we got ripped off by them and they will not stand by their word…read more My wife bought 2 MLB mugs and was charged 24.99 per mug but the mugs were labeled 17.99. When my wife caught the issue they refused to make it right. She called later and got a manager who said they would send out a refund...that was nearly a month ago. Scam! Bait and switch! Do not shop here.

I love this Hibbett store!! I always come here and they stay having shoes and fly clothes!!! The…read moreservice is always good and fast!! They always greet you and ask if you need any help!! They have all the apparel for women, kids, and men. Good value and all the shoes that just released!! I love coming here it never disappoints me !! The value is good too!! The store is always neat and clean! -Marshay D.

Do not shop here at this store…read more. I bought a hat from this store and went back the very next day to return it. The only thing "wrong" was that the flimsy barcode sticker had fallen off -- something that clearly wasn't my fault. The hat was brand new, unworn, and still had its other tags attached. All I wanted was an exchange because he didn't realize it was a fitted hat and wanted a snap back hat.. Instead of offering any help, the manager, Jenna, not only refused the return but tried to claim there was a "hair" on the hat, as if that justified keeping my money. The accusation felt insulting and completely unnecessary. Everyone tried on hats in the store so to claim a hair was on it was absurd.. it was unworn and still in the bag.. The corporate office does not have a phone number or an email that works.. you must get on their website and talk to a bot and then a human and then they will email you back in a few days.. still waiting on my email.. Here's the kicker: when I drove back to my local store, they immediately offered to exchange or refund the hat with no issues at all. Clearly, the problem wasn't store policy -- it was the way Jenna handled the situation. I left feeling disrespected and taken advantage of, and I won't be giving them my business again.

Love this store so much!!! It's so organized and packed with gourmet high quality products and I…read morewas able to successfully find a Lionel Messi Jersey to wear for Halloween to celebrate one of my all time Favorite Futbol Players ;0) I also found an adorably fun Plushie Shark to jazz up my Surfer Bestie's Cave and it ended up being one of the favorite highlight gifts of his Birthday Bombing night!! Emily and Jesus were both fun, pleasantly kind, and enthusiastically supportive Cashiers! I also really appreciated Jesus for thoroughly pitching me on the great benefits of signing up for a Dick's Club Membership. I love how appropriately staffed the Team is for the Holidays and all the endlessly practical and Artfully Charming Gifts available for all types of Sports Nerd Fans and Athletes!! I definitely recommend dropping in Dicks for your Santa Dunking Game Plan Adventures!

They carry ZERO fishing supplies!!!! They seem to be good…read moreppl but tjeu do not off help!!! I literally walked by an associate looking lost on purpose and confirmed my theory: They either are clueless or just dont give a fu$%!!!!!

Everything went smoothly which made our experience memorable. We definitely would recommend anyone…read morelooking for Dodger to stop in and check out all they have to offer.

Cool place with lots of Dodger items for sale. Baseball cards are reasonably priced so that was a…read morebig plus. Definitely worth the visit if you bleed Dodger blue.

The top of the receipt and a beautiful green display reads " GOING GOING GONE!"…read more That very well should be the theme as at these prices for this variety and quality of sports shoes and clothing it is apt and a perfect fit ( having so much pun...). I had absolutely no clue as to what to expect and was pleasantly surprised to see the inside of this massive space that was maximized to the T with racks and walls stocked with merchandise. Extra wide shoes - np! Size 14, 13 & women's shoes - yes!! Nice selection. Golf shirts in brilliant colors and styles and up to a 2X - hole in one! Shorts for all in every style and color - Si! Plenty of comfortable seats and try on stations all over the floor- nice!!! No stress take your time shopping with everything spread out- indeed!! All these at fantastic prices!! ( receipt photo). My hats off to cashier Tracie who was so patient and kind. She opened a Dick's account for me and was absolutely thorough, professional and efficient. The folks in front of me had 2 carts full of shoes; I am guessing at least 36 pairs that they picked up. The great thing - there were 2 employees on the floor bringing out more shoes from the back and sticking. Loved it! It is always a beautiful thing to get 2 pairs of new kicks and a nice golf shirt for $55. Christmas cometh early for Ray Ray!!

Drove an hour from the LA area to visit this store in hopes to find a few youth items and women's…read moresports gear. Staff were very friendly and attentive. We went to find some basketballs, unfortunately this store has no ball selection for any sports. Also was looking for some youth kings gear which I didn't find at all. Prices were still high, a typical Nike sports team shirt was still $30-$40. This store did have awesome selection of women's and men's shirts and shorts. Also an awesome shoe selection. Unfortunately I left and didn't buy anything.

Came in to get a bat for my son. Although they didn't have the size we were looking for they didn't…read moretry to up sell me on a different bat but instead recommended where I can find one now. Will definitely be coming back for more baseball stuff when needed.

This place is awesome for baseball and softball David is the best . If you're looking for gear…read morethat's the place won't be overwhelmed by big box stores this is specifically baseball . It's worth the drive you will not be disappointed.