I went in on my birthday since they sent me an email with a birthday special. I brought my daughter…read morewith me. It was her first time and she loved it. It was so relaxing and just what I needed. The set up was nice with the television to watch to distract from the wonderful heat. Clyde who checked us in and out was great!!!

I have a Dallasite passport that grants us a pass to this location. I have never been to a sauna…read morebefore so had no idea what to expect. Scheduling my appointment was easy and the employee told me what i needed to prep. The location is amazing! It's in the highly popular mockingbird station! It took me a minute to realize that there is a second floor, so i couldn't find it at first. Upon arrival we filled out a waiver and got a tour. The host was informative, nice, and inviting! She was great! I loved that they posted about their rigorous cleaning methods and that i actually saw it in person. We were the last ones for the day, so all of the cleaning supplies was out and they were cleaning everything! I love that so much! It made me feel comfortable that they keep up their cleaning standards! The sauna- we were given a cabin which is a room that you sit in for the experience. We were told we could listen to music as loud as we want since the cabins are soundproof. They had a TV for people to log into their nextflix to watch something while they sit. They provided us with towels, water bottles, and back rest. The host showed us the perks of the actual sauna- chromotherapy which allowed us to pick the color we wanted, the back lights just in case we wanted to read a book, and educated up on how to change the temperature. The experience-our sauna was set to 145 degrees, which was too high. Since I'm not used to it, i kept having to come out of the cabin to get into the cool air, when maybe i could have just lowered the temperature. It was a bit hard to sit through it, there was a point i was counting down the seconds for it to end. At the end of 45 minutes i was glowing, glistening, feeling refreshed. I did have a slight headache. They have a beauty bar in the back with cute goodies to use and to help get back to the real world . My overall experience was awesome! It gave me 45 minutes to just relax, meditate, not think about the million things i have to do in the day. It should help me with my skin. I will come back when i have stress and need time to myself, for sure

highly recommend when you or your family members have a cough or sniffles. I took my kids and…read morehusband for a 40 minute salt session and afterwards we felt completely better. The staff was friendly and helpfu.

Enjoyed a relaxing Halotherapy Session with lifelong friends. Lovely, calming environment,…read morecomfortable reclining chairs. The room was pleasantly cool and we were offered light throws if needed. After our session, we were offered a cup of tea. Steven was very accommodating, gave us great customer service and deserves this 5 star review.

If Nashville had one I would go weekly! Relaxing quiet…read morehealing & addictive!! We are repeat customers and i have visited all Asian spas Im within a 50mile radius on my travels. This is still the Crown Jewel.

Had a fantastic experience here with a group of friends! Even though the saunas and pool were…read morepretty packed, everyone was respectful of the space, and the staff did a great job keeping everything clean. We loved exploring every single room, and the cafeteria serves up absolutely delicious Korean meals if you get hungry. If you're new: this is a traditional, gender segregated Korean spa, so be prepared for total nudity in the locker rooms and hot baths. There are bathroom stalls if you want a little privacy while changing, but overall, it's a wonderful, relaxing experience that we highly recommend!

So I've gone in for 3 sessions at this point and I really like it!! I love the personal space to…read morerelax in the sauna with the different mood lightings. And the vitamin C shower afterwards is chefs kiss. The cold plunge is cool too if you're into that kind of thing. And a nice touch at the end of the session is the red light therapy you can use which I hear is very benefit for cell repair. The staff is always very friendly. I'm so happy I got a membership here cause I've been looking forward to going.

I cancelled back in November. It's not January 30th and they are still trying my card. I've locked…read moreit now for that same reason. But it's crazy to me that I'm going to order a whole new card just because they can't seem to cancel on their end. They also don't answer the phone. And when they do they say the GM is looking into it. Truly so disappointed. And exhausted with this process. Never coming back.

I would have to say that I enjoyed a lot of the new upgrades at Spa Castle…read more We were lucky that we went at the time we did because we had a lot of the rooms to ourselves. I have noticed with any type of spa experience the best time to go is during the week and in the morning. There was a ton of staff really taking care of the entire place and everything was being cleaned throughout the day. As stated, I really enjoyed going to a lot of the new rooms and to pool outside. If you are looking to relax , then look no further. Spa castle offers a relaxing and unique experience in Carrollton. #girlsmorningout

I've rarely been compelled to write a negative review but I feel it's only right I inform others…read morewho are thinking of going. I've been to spa castle in NYC having grown up there. I remember it being a fine establishment for the price (10+ years ago). So seeing that they've recently renovated here I was curious and decided to go have a relaxing day. This place is not Korean and obviously not meant to be on par - it's a Chinese alternative and unfortunately cuts corners and costs wherever they can and it shows in how the reno was done. For 2 people it was close to $200 without any additional purchases. Issues 1) You put your shoes away in a small locker before proceeding to the main locker room. Typically in spas where you're forced to take off your shoes - the staff also do not where their personal outside shoes indoors. This was the first red flag. Everyone walks around in their normal shoes. You're basically walking behind them and stepping in all the filth from outside while being barefoot. I'm Asian, this is u acceptable. 2) A few pools indoors and out were inoperable because the caulk/sealant they used were coming off and floating around in abundance. I can't imagine what the pools with jets look like without the bubbles. You can see that the renovation was done hastily and someone even posted a picture of no permit work done. Concerning 3) In the men's area, the sauna was not hot. The steam room had a pungent paint/construction scent. Not something you'd want to breathe in for extended periods. 4) Saunas on the main floor had no identity to them. If you are used to going to other Korean spas, you will be familiar with each room actually having a unique healing property. How? You saw the bags of herb, you smelled it, the light sources were legit. Here each room is the same. The rooms with light therapy were cheap aliexpress strip led lights that didn't work in some cases. This place isn't worth the money. You can tell from an hour or two that no one really cares about the experience. It's a money grab.

This place is a one stop shop as this wellness center has everything you can possibly need with a…read moreblend of great customer service. They all are very knowledgeable and hospitable. They are the best in town.

I visited Restart Longevity Spa and had an exceptional experience from beginning to end. Upon…read morearrival, I was greeted by Samantha at the desk. I believe it was her first day, she was very professional and knowledgeable, even offering me a sample of locally sourced kombucha, which I highly recommend trying. Another staff member Chad, who was very personable greeted me initially. I thought he was the owner he was super knowledgeable. He patiently answered all my questions about the available packages, ensuring I was well educated and was able to get a package that fit my needs being I live so far. I did the cryotherapy session on the highest level for 3-minutes and 30-second. While it was intense it's absolutely bearable, the feeling afterward was well worth it. After that I experienced the compression therapy, which I highly recommend for anyone with a desk job or who sits for extended periods it felt sooo good. The spa itself is immaculate and beautifully designed, it was clean which enhanced the overall experience. Given the quality of treatments and the professionalism of the staff, investing in a monthly package is a wise choice for those living nearby. Even though I live farther away I will absolutely be returning soon.

The massage session was relaxing and professionally done. The therapist was attentive and used good…read moretechnique. The only minor issue was that the room felt slightly cold during the session.

The massage was done with care, and I felt relaxed afterward. The therapist used good technique and…read morepressure. The only minor issue was the cool room

McCarthy Steam and Sauna Bath are the people to go to if you want to transcend your average bathing…read morespace with steam and or sauna. I have worked with McCarthy for many years now and he has proven to be the best out there for building steam and sauna spaces in homes, hotels, clubs and condo's. He pays close attention to fine detail, he is courteous, meets deadlines and is a pleasure to work with. If you're looking for steam or sauna or both, McCarthy is the place to go to!

Orlando was AMAZING! I had the EBO2 treatment and was a bit nervous but he walked me thru it…read moreperfectly. I had amazing energy when I left and scheduling my next session. Great place!

Brittany was so amazing at the front des. She made me feel heard and seen, genuinely cared about my…read morehealth and wellbeing and also eased the anxiety of getting ozone iv for the first time. The nurse Kenna was also amazing and really helped me feel really comfortable. After leaving I had a ton of energy! 10/10 recommend

Fraudulent business practices related to billing. Took weeks to get billing accurate when the…read moreemployee they had added someone else to our account and charged us. Still don't have resolution on another billing issue after reaching out over 6x. Don't do business here

Please avoid. As many others have mentioned - they will not let you cancel. You have to give a 30…read moreday notice and they will do everything they can to draw it out. Even after cancelling, you will still be charged. I'm going on month 4 now of still being charged after I've continuously tried to cancel.