Exactly what I wanted!…read more After several years of just feeling "meh" about my hair when leaving the salon I tried out salon Gerard (based on a recommendation) and I'm so glad I did! Gerard listened to exactly what I wanted, was thorough in his execution, and I left feeling very happy - definitely NOT "meh". :) For reference, I had a partial highlight and haircut. My color may not look complex, but I am very particular about having my highlights blend naturally (zero demarcation line) and Gerard totally delivered on this. Additionally, parking was easy, I had zero wait when I arrived, and the whole vibe of the salon was mellow/relaxing. I already have my next appointment scheduled! 10/10 would recommend.

Best haircut I've had in many,many years! Friendly staff and Gerard is a master.And for me the…read morelocation could not be more convenient.

I came in last minute and the owner was nice enough to accommadate me. My hair was a mess and…read morebasically dead. Hakan brought it to life. He was detailed and somewhat a perfectionist. He did his magic and gave me the best color..highlights and cut. This will definitely be my go to salon fromnow on!

I've been testing out new salons since moving here with the hope of finding one I really like that…read morealso doesn't break the bank, and had high hopes for this one based on the reviews. I only ever do simple cuts, nothing fancy. My haircut, done by Anderson (a level 3 stylist), is objectively good. The skill was there. But it's definitely shorter than I wanted it. Went in for a lob, came out with an asymmetrical bob...Honestly I was panicking while he was drying it because it was starting to look like Lord Farquaad from Shrek. I asked if he could style it like in the reference pictures I showed (simple waves, to reduce Farquaad-ness). He tried to do it with the brush/dryer, which obviously wasn't working, and didn't want to use a flatiron. So I just suffered through scalding heat on my scalp and hair pulling. I got told I don't have curly hair. I got told I don't have frizzy hair. I, in fact, have both of those. Some other minor things: 1. When I got home I had some hair that was noticeably longer than the rest, like it never got cut. So...I had to do it. Just a few strands, but normally stylists check for that when your hair is dry. 2. I almost never use heat on my hair, so I asked for recs and mentioned a specific brand doesn't work for me. He immediately said he loves that brand. I said yeah...but it doesn't work for me. Anything else? "Any salon brand." Cool. Not helpful. 3. Asked for something at the end to tame the pieces that were sticking out (again, I have frizzy hair). He looked...confused? Smoothing as a last step has been standard at every other place I've been to. There is nothing in the whole salon like that? Also, my introvert-self just wants to go somewhere where I don't have to be engaged in conversation the whole time. Anyway. Won't go back, my hunt continues.

My granddaughter's needed haircuts and we visited Keo Designs. Paula, the owner and hair…read morespecialist, cut and styled both granddaughters. She did a great job with there hair and their hair types are both so different. One granddaughter has thick wavy hair and my other granddaughter has long, but thinner hair. Paula washed both girls hair. Then, she dried their hair before cutting. After she cut the hair, she textures the hair, and then styles it. My daughter goes to Paula for her hair too. The salon is decorated in purple and sparkles. Purple is my favorite color, so I loved the decor. Paula and her staff couldn't be any sweeter. She has 5 dogs and their pictures are artfully displayed in the salon. I thought the prices were very fair and reasonable. The girls looked beautiful and were very happy with their hairstyles. I was impressed how Paula asked each one what they wanted. And, she checked back to make sure they were happy with their looks. Their is a private parking lot behind the salon, which is very convenient. I can see why both granddaughters love going to get their hair styled.

My last keratin treatment was not done according to the manufacturers directions. It was not dried…read morebefore the solution was applied. The solution was supposed to be left on 30 minutes for all hair types and up to 45 minutes for coarse kinky hair. It was left on less than ten minutes. It is supposed to be applied in small sections and then combed through. It was not put on carefully as there were curly spots left after completion. It took one hr. The manufacturer says it should take 1.5 hours. When I asked about the missing steps, I was told she used a different cezanne treatment on me. There is only one cezanne for non blond hair. There is only an express and a regular. She said she did not use the express and I am not a blond. Very disappointed!

I had my second cut with Crystal today! I get very nit picky with my hair and both times I've felt…read moreconfident after each cut! If you want someone very detail oriented and gives great cut please give Crystal a shot in her chair!

this is my go to place and is usually a great experience, however this time the hairdresser I had…read moredid not listen to what I asked and do the full service. I had an older woman and I asked for long layers and provided a picture. I asked her to just cut the dead ends which was about 1/2-1 inch, and I showed her what I wanted cut. I booked for a wash, cut, and style. When I was going to get my hair washed all she did was wet it and did not shampoo or condition my hair. then when she went to cut it she started cutting off 3 inches of hair, which is not what I asked for and was a very awkward length. After she cut it and my hair is still soaking she said she was finished. I told her that I had booked for it to be styled and she told me I was 30 minutes late and her next costumer was there. I had arrived nearly 10 minutes early and while my appointment was originally for 6 it got updated to 6:30, and I arrived around 6:20 per the salons request. In the end she took me at 6:30 and stopped at 6:45. I understand that mistakes can happen, but when I asked her about the booking being 6:30 and not have had my hair styled she was dismissive and waved me away. So in conclusion, I had to pay for a service I didn't fully get, a haircut much shorter than I asked for, and had to walk home with soaking wet hair

Kim gave me one of the best haircuts I've had in a long time. She was incredibly detail-oriented,…read moreand her energy was upbeat and engaging. She balanced giving professional recommendations while still listening to my preferences. If you're looking for someone who is attentive and genuinely cares about her clients, please book with Kim!

This review is for Sera…read more I completely understand that a stylist's time is valuable, and I know it's frustrating when clients are late. I also understand why my appointment needed to be rescheduled. My issue is not with the policy, it's with how I was treated. I was made to feel like an inconvenience from the moment I walked into the salon. I had a 12:45 p.m. appointment and called before leaving home to let the salon know I was running about 10 minutes late, which is their stated grace period. The receptionist told me she would let Sera know. At 12:56 p.m., when I was literally one minute away from the salon, I received a call saying Sera could no longer see me because I was late, and she had back-to-back clients. While I was disappointed, I understood. I asked if I could still come in briefly to speak with Sera because I wasn't even sure I needed a full highlight service, and the receptionist agreed. When I arrived, Sera immediately told me I needed to reschedule and seemed unwilling to discuss my hair beyond commenting that the back was "really dark" and explaining that she had returning clients scheduled after me. She didn't seem to know or care that I was a returning client. Sera had done my hair in February, and I came back because I had really liked her work. Not recognizing me in and of itself is not a big problem--I know a lot of people sit in her chair--but it made the interaction feel impersonal and left me wondering if she'd even prepared for my appointment. I was fully prepared to work with Sera and the receptionist to find another date and time that fit both of our schedules. Instead, both were unhelpful, dismissive, and rude. This experience was especially difficult because I have pretty severe alopecia areata that, thankfully, is now well controlled with medication, allowing me to grow most of my hair back. That said, I wore a wig for five years after losing most of my hair, so finding a stylist I trust is still an incredibly vulnerable and anxiety-producing experience. Every time I see someone new, I have to explain my hair loss and why I prefer a lived-in color that doesn't require overly frequent trips to the salon. I chose to return to Sera because I thought I had found someone I could continue seeing. Instead, I left feeling embarrassed, dismissed, and genuinely upset. I walked out of the salon, called my husband, and cried like a reprimanded little girl. I am a 35-year-old grown-ass woman. Policies are important, and I respect them. Kindness and professionalism are just as important. Had the situation been handled with empathy and respect, I would have happily rescheduled. Instead, I left feeling less like a person and more like a time slot or a dollar sign. It seems like Sera may have enough clients that turning one away isn't a big deal, but I was respectful, cooperative, and ready to work with her to find another appointment. I deserved that same courtesy and respect in return.

Akiko is the best barber I've ever had in my life. She showed me how hair styling is an art form…read more She has a gifted eye for aesthetics - the results look effortless and will make you feel like you're about to walk onto a film set. She's also just an extremely charming person. I feel lucky to have found her!

Oh, Akiko has been my stylist for the last 15+ years. And now she has been my son's! She is super…read moretalented and the beauty is she is very caring and does listen to you. She understands your need, then she does the job, far-exceeding your expectations! She is an artist who cares deeply about her customers.

After living in the DMV for nearly a year, I have been to several salons and have walked away…read moredisappointed each time. This past time, I really took my time reading reviews and landed on Heather Squires and, specifically, Abby, and I couldn't be happier I did. From the moment I walked in, Abby had my back. She went to work fixing my highlights, and in the process, my life? Lol. She is the coolest person, and it was an absolute treat to spend my Saturday with her. The coloring was fabulous, as was the cut. I will be returning!

I can't begin to express how happy I am to have found this salon! The exceptional attention started…read morefrom the moment I walked in and continued until I walked out. The space was extremely clean, and the atmosphere was so friendly and relaxing. Denae is just wonderful to work with! She was so attentive, detailed, and caring throughout the whole process. This was the first time I trusted anyone with coloring my hair, and the results speak for themselves. I just LOVE my hair!! And she worked magic with my haircut too. The team is definitely lucky to have her! I have officially found my forever go-to salon.

Vanessa is absolutely AMAZING! I went into the salon with extremely damaged hair and left feeling…read morelike I had healthy, gorgeous hair. I did a cut, partial highlights, and a blowout - I am more than happy with the result. She really boosted my confidence! Not only that, but she takes her time to really listen to what you want and ensure it comes out beautiful. I've tried SO many stylists in the DMV area and no one comes close to being as good as her. 100% don't hesitate to book! Worth it! And check out her Instagram for pics of her beautiful work!!

Vanessa has been my hairstylist for over 10 years! She has cut, highlighted, did ombré, balayage,…read morecolored, put a few feathers, and everything else I've wanted to do to my hair. I bring her up my ideas and pictures of the hairstyle I want and she does it. And I'm always very happy with the results. She's very professional and dedicated. She's the best! I couldn't have found a better hairstylist.

Ugh! So good! Amy is so knowledgeable about hair! I always leave feeling awesome. She's also fast…read morebut the quality is still awesome! I've been to other salons where it took 4-5 hours for bleach/color. But Amy can do it in 2 hours or so! Definitely recommend going to her!

Hair color was an A+. Customer service was disappointing. I…read morerecently moved to the area and booked with Amy as a new client because of her shining reviews. She even rescheduled my initial appointment when I needed to cancel (with notice). I showed up to my appointment 10 minutes early which gave us more time for the consultation. Once the appointment started, she told me she hasn't taken new clients in over a year because the wait for her existing clients became too long. I asked, "so how did I get here?" She said she didn't know and that maybe I just emailed her at the right time. When I left my appointment with frizzy hair (I guess she doesn't flat iron hair or normally work with curly hair) she told me I could reschedule a new appointment next season or next year, it's up to me... I'm sure she is far more friendly and helpful with her existing clientele. I'm also sure I won't be returning but that is probably alright with Amy.