Dr. Joe replaced my temporary crown when it fell off while I was in town visiting my mom. He was…read moregreat, the "temp" stayed on over two weeks. I'm planning to have him do the remaining crown I need done when I visit her next, he's THAT good!

Nothing but good things to say. They got me in for emergency pain/and referral when my dentist…read morecouldn't. Dr joe was very empathetic, understanding and straightforward with my treatment plan, and made sure that my pain would be under control. Plus their office is beautiful. All of the staff was also very nice and empathetic towards my situation.

My daughter January appointment was canceled due to lack of hygienist, without an option to…read morereschedule until six months later. We'll six months later they canceled again and put her on a call in list. The lady scheduling was rude​ and unprofessional. I always had great service.

I scheduled my regular cleaning over six months in advance. I am mindful of scheduling for early…read moreappointments due to my work schedule. I received a call two days before my scheduled appointment that they had to reschedule my appt. I'm very disappointed. Find an office that cares about your dental care.

I am usually very nervous about dental work, but Contemporary Family Dental made me feel completely…read moreat ease. Dr Jerod and his team were very welcoming, professional, and did great work. I highly recommend them!

I was a long standing patient with this office at a previous location and the current one. I had a…read moregreat hygienist, but one visit, a rude, toxic receptionist and office manager were emotionally abusive to me. Bystanders acted like everything was normal. it was so sick, malicious and strifeful. Their poison brought out the worst in me. Maybe that staff are not even there now, but when you mistreat a longstanding patient that has always shown up w good energy, and demonstrates a willingness to cooperate and act on professional advice, it's easy not to miss down-low, low-life CFD sucker trash. The change of venue worked in my favor bc I am now with an office where I feel valued, respected and treated w warmth. I'm thankful I can contribute to the well-being of this new environment. I'm hesitant writing this bc I don't want to jinx it .

I 100% recommend this office. It is only place I will bring my child! Great atmosphere and team.read more

Growing smiles is an amazing dentist they always make my son feel welcome. The staff are always so…read moresweet & the building is always clean

My daughter has been seeing Dr. Danae for about 6 years. The office is super clean. The staff are…read morereally kind. They try hard to make my daughter feel safe and supported. Their technology is top of the line and is centered around comfort and ease of the experience. It's a large group so not necessarily a "hometown feel." But the staff do a great job taking care of everyone and making it as much of a personalized experience as possible.

Naomi should not be employed at this office. Her poor communication skills, providing wrong…read moreinformation repeatedly, and blaming the client instead of herself is extremely poor to their business. Demanding payment up front and behind the back of the client billing insurance for payment is fraud. No accountability from the admin staff. Only silver lining was my son was taken care of but screwed over us as clients in the end with no accountability.

Been seeing him for over 18 years. Great care and preventative education. Have had only one crown…read morefrom a previous dentist botching a cavity fill. Recommend.

If a 0 star was available that is what I would rate my experience with this office. I had a…read morecleaning and x-rays in January 2016 and apparently it took them 2 years to reach out to me for an overdue balance. Once they contacted me in DECEMBER of 2017 after $200 of overage fees were accumulated, they took multiple weeks to respond back to me any time I emailed them about the situation. Stating that it was my responsibility to somehow know of this charge when neither the insurance company or the dentist office reached out to me for over 2 years. They had my phone number and email, yet they just allowed for the overage fees to accumulate before reaching out to me. Their last response to me is below -- After I expressed to them that 1. I don't have access to my metlife account as it was under my step dad and I don't have the insurance anymore 2. They have claimed that they reached out to me within the 2 years but I have yet to receive a single email or call from them. 3. They are now threatening to take me to small claims court over a $40 xray. They are completely inconsiderate, refuse to return my phone call on the matter and frankly don't deserve any business from the Grand Rapids area. --- I do hope you will understand that I can not always drop all my working responsibilities to play this game of email tag about a bill you owe. I have attached a few more pieces of information that might help you understand that we have done everything we possibly can to collect this debt, including all my efforts to date, and yet, still no payment. That is why there needs to be finance charges. Check your credit card statement or phone bill to see what vendors typically charge for a finance charge. 1) One attachment is a copy of the EOB as published on the Met Life website. It was very easy to access, and you even could still see it today. It clearly shows what was billed, what was paid and when it was processed. All within 1 week or your visit, so no time delay by Met Life. Met Life sends a copy of this to the subscriber first. 2) A second attachment is our patient ledger. As I have explained to you in earlier emails, a finance charge is automatically generated by our system whenever a statement is printed. You can see for yourself how many have been generated by our system. (Your visit was in January 2016, the first statement was sent in February. Not until April did the finance charges begin to be assessed.) I don't know why you didn't pay? 3) A third attachment is from our system's Office Journal. It tells us in specific detail about the history of interaction on your account. It shows the early stages of all this attempt to collect this debt. We have been attempting to get this debt paid for over two years now, and frankly, it is not up to me to prove it to you. Even though I don't mind doing so, this is not a question of if you owe us this money. This last page got a bit hung up in the scanner, but that information is not relevant to your statement history. If we have not received $____ (two more finance charges) by April 15, 2018 I will assume you would prefer to solve this in small claims court.

What a practice, and what a wonderful dentist!…read more Picture being on vacation, on a weekend, during a snowstorm, and having your 12-year-old crack their front tooth in half! After a quick Google search of "dentist near me," I stumbled upon Dr. Chris Mountford and the Mountford & Ruszkowski Family Practice. Dr. Mountford called me back immediately. Within 45 minutes, he opened up his practice in his snow gear and with his son in tow. My son's tooth was treated and put back in place within an hour. Dr. Mountford did an excellent job. The tooth looks like it never happened. We will always remember his kindness. If you are fortunate enough to live in the area and are looking for a dentist, I highly recommend!!!

Always troublesome when a crown falls off but when it falls off on New Years Eve and your about to…read moreleave out of the country, trouble doesn't even come close describing it!!! Dr Ruszkowski to the rescue. With kindness, patience and professionalism, compassion he meant me at the office on a Sunday, on a holiday, and proceeded to cerement my crown. He took the time to perfectly align the crown and polished it to perfection. I cannot thank him enough.

Highly recommend this dental office. Assistants knowledgeable and friendly, hygienist gentle and…read morethorough, and Danny is amazing at chair side when you are having procedures done. A true reflection Dr. Neuman hires good staff, where both doctor and employee truly care about their patients!

Customer service was horrible (Julie). Called to make an appointment and ask some basic questions I…read morewas rushed off the phone like was interrupting her day.