Dear Sonno Bello Team,…read more I would like to express my heartfelt gratitude to the administrative office of Sonno Bello. After all these years, I have finally received my down payment back. I truly appreciate the new management team for reaching out to me and offering your apologies for the previous customer service issues I encountered. Thank you once again, and happy holidays to you and all your patrons! Best regards, Cassandra

My experience with Sono Bello started with the consultation visit. While I feel the staff was very…read morepleasant and professional, I was given some incorrect information. With the type of procedure I was having, I asked specifically if I had the procedure on Friday, will I be able to return to work on Tuesday? I was informed that I will have no problem returning to work. This answer led to my decision to go ahead with the procedure and schedule as quick as possible. I had the procedure. However, I was not well enough to return to work, but due to me not taking the appropriate time off work, I was forced to return or get written up. I had the procedure on Friday and returned on Tuesday. Fast forward to the consult with the nurse (same visit). They informed me it could take 3-6 months before I recover to 100%, but agreed I will be able to return to work after 3-4 days. When i returned to work, I was in no shape to perform the necessary duties and I thank God I have great coworkers because they did not hesitate to help me wherever needed. Not only that, when I went back for my 6 month follow up and informed them I was still having issues, the nurse then tells me, "Oh it can take up to a year for you to be at 100%. I am 1 month shy of it being 1 year for me and I am still having issues with my nerves not being at 100% capacity. I was also told that I will see the Physician at my 6 month appointment (last appointment before being released from care) but never saw her at that appointment. I only saw here during the consultation appointment and the day of the procedure. I advise anyone who is looking for any type of cosmetic surgery to be 100% certain it is something you want to do because the outcome just may not be what you are looking for.

Dt Kevin is amazing and is an artist at injection. I go to the Northgate location by the library. I…read morealso have been to the Bellevue location for Xerf,which is RF tightening treatment for face and neck. Had left review on my experience there. The Northgate location is lovely,coffee is made for you and I sat on a comfortable sofa watching a video of procedures performed by Dr Kevin. I need to add that day prior to appointment, Bailey acted as intermediary,by text to ask if I could come in a 1/2 hr earlier to thoroughly go over my skincare game plan. She actually texted a few times to ask questions from Dr Kevin. Very professional & above n beyond! Dr Kevin decided not to remove my fiilers of Voluma that were haphazardly done by Ideal Image. Please ladies,steer clear of Ideal image and it's copycat franchise,Sev. They hire people that aren't qualified. Nu Me offers a multitude of whole body and face lasers and injections. Dr. Kevin has a great eye and could see my face would flatten if filler was dissolved. He expertly put Radiesse on the sides of my face/cheeks to add support and blend w Voluma for a natural,softer look. Also,put Radiesse in trouble spots around jaw and chin. Very reasonable cost of $750 per syringe. So happy and looking forward to my next Xerf treatment,end of March. Shout out to the very kind Vikki for smoothly handling the financial,as for this I was using Cherry payment plan.

I had the XERF treatment on my lower face and loved the experience! It was a little tender along…read morethe back of my jawline, but the cryogen cooling made it very tolerable. I have sensitive skin, but my skin handled the treatment very well. The doctor gave me great tips on hydrating my skin before the procedure, which really boosted my results. He clearly knows this machine inside and out, and I felt completely comfortable -- no numbing needed. I can already see instant lifting, and my face keeps looking better as my collagen builds. At 40, I'm so happy I tried this -- it's comfortable, effective, and really works compared to older technology.

Everyone has been so friendly and has made this procedure as smooth as possible. The procedure was…read moreexactly as described. I received individual follow up immediately after my procedure and the doctor gave me his phone number to reach out to him at any time if I had questions. I am one week post op and I can't wait to see my progress!

Done BBL, arms, chin, belly and back. @3 months now and see a good difference…read more I am still sore and skin isn't staying perfectly, yet.still have 3 months to go.

In January 2025 I had a liposuction with Renuvion procedure done at Prosculpt…read more Everybody was very knowledgeable and encouraging. Unfortunately, the recovery wasn't as easy as expeced, and the results were not satisfactorty. At my last followup the surgeon saw me and completely took ownership of the results and I was offered a free revision. I went for it recently. This time it was a different surgeon, but the great attitude remained. I'm now about a month after . The outcome is much better. Recovery was easier this time!

The quality of care I experienced was good, no complaints there. The issue I have is that I was…read morepromised three months of Semaglutide post operation as part of my package. When I called to schedule my follow up appointment and to start my Semaglutide, I was told that the physician I was seeing no longer worked at the practice and he brought in the Semaglutide so I could no longer receive it. I was not provided a suggestion, or an option provided from them for a replacement. It is irresponsible, and not a good business practice to not provide a customer with an item that was promised to them, or provide a replacement option.

I am so happy with the treatments of cool sculpting. It works and it has (with my dieting changes)…read morealleviated my back pain, my clothes fit better, and most importantly, has helped my confidence. Thank you for making it possible to feel better about myself. The actual treatments were explained well and the gentleness of the practitioners made me feel cared for. My pain threshold lowered as weight dropped off and I could feel the cold more during that time. However, I am happy with the results after the treatments, especially around the bra fat area and flanks. Kellie is a great aesthetician who is caring and patient. I plan on returning to the office for Botox treatments in the future. Virginia Fountain

If you're not early and waiting, you're late…read more I love the services here but the booking is an absolute cattle call lined up every 15 min. I waited weeks for this appointment and received this message as I was walking in from the parking lot 3 min late. I have previously waited 20 min when they were delayed and had no issue w it. Another time I was 7 min late (traffic) but paid for my session anyway. I do understand that a business needs to keep customer bookings on time but the experience of being cancelled 3 min in was beyond extreme, that could be the difference between 2 people's watch's. You need to set expectations of how early you want clients to show up and wait so that they will not be considered late and cancelled.

I'm sharing my personal experience so others can make an informed decision prior to just trusting…read moreprofessionals who are supposed to provide proper and professional care. About three weeks ago I had, what should have been a minimally invasive procedure, done at this location. Since then I've experienced ongoing complications that have not been properly addressed, nor fall under categorically minimal side effects that may result from the procedure, if it is done correctly. Despite reaching out multiple times, I have not been given a clear treatment plan or consistent follow-up care but instead I've received delayed responses or made to feel that it's a personal issue rather than a result of improper care. My condition has only worsened over time, and I've been left to manage this largely on my own. From the beginning, there were inconsistencies in communication. I was sold a package but later told I had misunderstood what was included in the package. I was also told that I would be sent home with aftercare products, which I understood to be part of the service, but were later presented as additional add-on products to purchase for necessary aftercare. I was given the run around from the time of purchase, until now that I have made several attempts to resolve this not only amicably but primarily to get my skin heath back. I was made to feel that this was an isolate issue because of my own skin but have since consulted with other RNs and licensed aestheticians to better understand what actually happened. Based on what I shared with them & their assessment of the aftermath, they expressed concern about how the procedure was performed, including the intensity, level of aggressiveness and the lack of proper skin assessment or testing beforehand by the aesthetician as there are different classes that the procedure fall under, some of which do not comply with certain skin types. I have tried to be patient, reasonable & more than fair in giving the business an opportunity to address this, but the responses thus far have been dismissive, unprofessional and lackluster given the severity of the situation & how it has damaged my skin & impacted my overall conscious throughout my day to day activities. This experience has had a significant impact on me, physically, emotionally, and professionally, and not something I take lightly. I had previously referred several friends here, which makes having to write this, even more disappointing. At this point, I do not feel comfortable continuing treatment with this provider as they have shown their lack of care & professionalism from start to finish. I am currently exploring further options to address the situation & hope that the business takes it seriously in working towards an actual resolution, prior to me taking further action to do so.

I loved coming here to get Xeomin from Kristina, who I would absolutely still recommend. However, I…read moremoved away from the area a year ago and did not expect to receive not just one but three long texts today that served as an advertisement for CoolSculpting. Aside from the fact that I don't live in the area anymore, I would not consider utilizing a company that texts me with unsolicited ads. Yuck.

I had an arm lift by Dr. Egrari several months ago. I will start by saying his before and after…read morecare is amazing with great nurses that walk you through everything. During my consultation Dr. Egrari he told me he would also do liposuction (paying for it) to remove some extra fat from my arms but when I asked his nurses after surgery if liposuction had been done they told me it hadn't. My results were not anywhere near what I expected/desired. I was left with approximately two inches of loose/jiggly skin and my "after" looked like someone's " before photo." I was obviously very disappointed and upset after the money spent and the painful recovery. I discussed this with Dr. Egrari during my follow-up appointment. He basically gas lit me saying the results were proportionate to my body and that my arms looked better than before. When I lifted my arms and showed him the excess skin jiggling like a bat wing, he told me that even twelve year old's have arm jiggle. If Dr. Egrari would have validated my disappointment and acknowledged that the results weren't optimal I would have continued to have trust in him knowing this could potentially happen. Unfortunately, this didn't happen. He did tell me that we could meet in 6 months and if I was still unhappy we could discuss my options to see if I still felt I needed it, but doubling down that he stands by his opinion that my results were optimal. I'm not sure how extra time would solve anything, like in 6 months my arms would miraculously tighten up and the fat would disappear. I flew out of state to get a second opinion from a highly respected surgeon who told me that I had well over two inches of loose skin that still needed to be removed along with some additional fat that required liposuction. He also said as time went on the sagging would get even worse. I'm very upset that I have to pay for another surgery and start all over. While I believe Dr. Egrari does some things right (runs a safe practice with great before and after care) I believe his surgical approach is far too conservative resulting in a disappointing outcome.

I was a longtime patient of Dr. Egrari, having undergone multiple procedures with him over the span…read moreof more than a decade. Our relationship was always friendly and professional, and I had no issues with his care until a complication arose that required a more nuanced and specialized approach. Years ago, Dr. Egrari selected textured anatomical (teardrop-shaped) breast implants for my augmentation. Unfortunately, these implants rotated in the existing pocket, creating noticeable asymmetry. I later learned from other surgeons that placing teardrop implants into an existing pocket is generally not recommended for precisely this reason. I brought this concern to Dr. Egrari's attention, but he didn't offer to correct the issue, and at the time, I wasn't eager to undergo another surgery. Years later, I learned that the implants in my body had been recalled due to their association with BIA-ALCL, a rare lymphoma linked to textured implants. By then, I had also developed two autoimmune conditions and became seriously concerned that the implants might be contributing to systemic inflammation. When I brought these concerns to Dr. Egrari, I was disappointed by his response. He was dismissive of Breast Implant Illness (BII), calling it "hysteria from women on Facebook," despite my sharing published studies from reputable sources like PubMed showing emerging evidence of a link between implants and autoimmune symptoms. I ultimately decided to remove the implants and placed a $1000 deposit when a cancellation became available. However, when I asked Dr. Egrari to confirm that he would perform a full capsulectomy (removal of the scar capsule around the implant), he declined, citing the potential risks due to capsule adhesion to the ribs. While I respect that decision, I chose instead to go to a specialist in explant surgery who was certified in microsurgical techniques and could guarantee full capsule removal--something advised for patients with autoimmune symptoms. I wrote a polite and respectful email explaining my concerns and decision to go with a specialist. Despite only holding the surgery slot for two days, Dr. Egrari retained my full deposit and shockingly banned me from his practice. While Dr. Egrari may be a skilled surgeon for routine procedures, my experience suggests that when problems arise, patients may be completely abandoned and met with petty, small minded, unprofessional conduct. Surgeons will often refer out to specialists but after years of loyalty, I was left stunned by how quickly all goodwill evaporated the moment I needed care that required a more specialized approach. It was a hurtful and revealing end to what had once been a trusting doctor-patient relationship.

Amazing. Dr. Gavin does beautiful work. He is very knowledgeable and a master at his practice. I…read moresuffer from anxiety and I put off my tummy tuck for years due to fear. I did my research, followed a few people on instagram that got their procedures at athenix and knew I would be safe and results would be great. They were! I'm so happy with everything and so thankful to the staff. I traveled all the way from Nebraska because I did not trust anywhere else. The price was higher than other places I consulted but they are up to par with the expectations. My wellbeing does not have a price and I would pay that and more for the peace of mind I received. You know the saying... you get what you pay for. :)

I had breast implant removal and a tummy tuck 3 years ago here with Dr. Dry. On the day of surgery,…read morethe nurse that drew my blood and gave me pills before going into the room for my surgery was moving super fast like she had 10 people outside waiting for surgery too. She messed up in inserting my IV and I had blood squirting out like a waterfall and I almost fainted. Still I decided to go through with it because this is something I had debated for years and didn't want to go back. Two weeks after my surgery I was not getting any better and had to go to a walk in clinic, I month later I found out a had a giant tumor on top on my lung and it ran up to my throat. Since the experience here was not good and I found out I had a giant tumor right afterwards, I just find this very strange. I would not recommend this place to a friend.

I went to Dubai lip and had Marla as my injector. She was so nice. She listened to what I wanted…read moreand did a great job. Unfortunately she is no longer there which is a huge bummer.

Better customer service and more patience and care from the staff while doing the procedures.read more

Best medi spa I've been to! From the welcoming staff at the front desk to the well educated service…read moreproviders, Kukumber Skin Lounge has been the best experience for a range of services. I love how the master esthetician explained what she was doing before, during and after my services. I always feel like they educate me while improving my skin. The Hollywood spectra laser with Iliana had my skin GLOWING immediately after. She is also amazing at microneedling. Highly recommend anyone to this spa.

Ive tried a number of different services here and every time I am so satisfied beyond expectation…read more From injections, to micro needling, lasers and more this spa has it all with experienced and well educated staff. Jenny is also always helpful when I need pricing or scheduling.