Very knowledgeable and the young lady was very enthusiastic and let us know the positive and…read morenegatives of a bike which was helpful

Thank you Conte's Cary for the work you did on my gravel bike, getting it ready for the 2026 race…read moreseason. From tire selection to install as well as overall bike inspection and maintenance; awesome. And the green valve stems and covers... my baby's got RIZZ now.

Very surprised. Negatively. Two and a half weeks. Nothing's done…read more Context: higher range bike. Bike chain, brake pads, overall service (see if anything need librication). I was given an estimate of 2 1/2 weeks. I patiently awaited. The day before the due date I called. It was not ready. I was told it will be ready on the due date and the person is placing the work order on the desk. I come pick it up at the end of the due day. It is not ready. No one is aware it needs to be done. I am familiar with the industry, I understood the extended timeline and hoped its the safety net for the staff. I was willing to close my eyes for questionable small charges in the invoice. Hoping that the service and quality are going to be good and won't even remember any of it. With all my understanding of the business challenges, the economy and other things - I do not understand why some small businesses don't care about their customers.

good prices on maintenance issues and good work as well! They only suggest work that needs to be e…read moredone, they don't try to make more on your cycle!

I had my old Gary Fisher mtn bike cleaned and adjusted after 3000 miles of road and trails in NM…read more They did a great job and it's still going well years later. Good shop in a convenient location

Moved to NC recently and feel very blessed to have found this place. Johnny gave me so much useful…read moreinformation regarding my bike, bike trails and beyond. Enjoyed sharing commonalities as he is also a military veteran. Fixed my road bike issues on the spot with what I consider a nominal fee. Thank you so much for your time & expertise! I'll be back soon to tune-up my Cannondales!

I've had Steve come out to our home twice now to repair multiple bikes both inexpensive…read morerecreational bikes and more expensive bikes for racing/triathlons. He's very dependable, knows exactly the part and repair your bikes need & gets right to work when he arrives. I appreciate his honesty and advice. Definitely call him if you need any bike repairs!

I called Steve after finding him online, he was able to come out a couple days later and quickly…read moregot my daughters bike back on the pavement. He's efficient, obviously loves his work and takes pride it in and the best part is not having to lug a broken bike around! I highly recommend him for all your bike repair needs.

Super friendly! Flexible and responsive to all my communications. excellent prices! You can trust…read moreyour bike with John.

I reached out to John to find out the pricing for the repairs that I needed done on my bike. He…read moreadvised me that he recommended that I bring it in for an accurate evaluation. He also provided his hours, location, and website with some pricing. His directions were clear on how to find him and complete the estimate. I texted him prior to coming as he requested but he was with another appointment. He was able to get me in a couple hours later. He told me exactly what he would charge me and how long it should take. My repair was done a little over an hour later. The price was very reasonable! He was able use some recycled parts to keep the pricing lower. John was kind and helpful. He even helped me unload and load my bike. I will definitely be back for any future needs & you should as well!

My wife and I had bikes that we hadn't ridden in a very long time, and were in dire need of repairs…read moreand sprucing up. Matt did an excellent job fixing what needed to get fixed and getting both of our bikes in tip top shape. He spent a lot of time going over with my wife what needed to be fixed and what our options were. He was very thorough in his explanations and work, and it's clear he takes a lot of pride in what he does and he's very good at it. The service really is top-notch, which I appreciate. The pricing was reasonable, and we both are happily riding our bikes more now, thanks to the Cycle Surgeon!

Matt is one of the best bike mechanics I've met and the only guy I would trust with my bikes…read more Highly recommend.

I needed.a bike pump and Patrick was able to help me get the kind of bike pump I needed quickly.read more

Great service! Very knowledgeable and awesome staff. Good selection of bikes and accessories.read more

Over priced and disrespectful. Called and asked for prices. They were quick to get off the phone…read morewith their overpriced quotes. Seems like he hung up on me

I walked in an ask the older man for a bike fitting. Checked their website before to see if they…read moreprovided said service which they did. He said bike fittings dont matter if you dont know what bike you want. Told him what bike I wanted and then he hits me with "well they have sizing charts online" like I'm a moron or something. Poor customer service, and was not interested in making a sale. Never going back again.