Austin gave me really good advice and was very kind. Could tell he knew what he was talking about! Will come again. read more

GNC - Health Markets Near Me - Milpitas, California

austin was really helpful and gave us really good advice about it the supplements we should take read more

GNC - new shaker - Health Markets Near Me - Milpitas, California

The cashier lady was very rude when I went this morning to grab some preworkout. She was talking to a customer for at least 10 minutes and they were doing nothing and just talking while I was waiting in line with my pre workout. Very unprofessional especially because she saw I was ready to check out and just went back to talking to the customer. When it was my turn after 15 minutes, the cashier was then rude to me as well by making it sound like I was being a nuisance when I was just patiently waiting in line. Not a good look. read more

Just left the store about an hour ago. The associate with the dope black polish was really nice and very helpful!

The young guy working here closed 10 minutes early. Got here at 7:50 & he was pulling down the metal gate & proceeded to text on his phone. Who is the district manager in charge? read more

GNC - They close 10 minutes early. Supposed to be open till 8pm, it's only 7:50 & they just closed. - Health Markets Near Me - Milpitas, California

Customer service is pretty consistent- at least w/ me. The staff were friendly and not too pushy to get you to buy but I admit, I wouldn't have known about sales and/or promotions if they didn't say anything. I always get my Spirutein shake but I've switched over to the pre-made drinks: Muscle Milk Light (chocolate): 100 cal, 2g of fat, no sugar... not exactly a meal replacement but this is a good supplement for late evening workouts since I prefer not to intake much prior to bed. I was on a hunt for yummy and healthy not to mention low calorie and no/low sugar but my search was deemed a failure. If a protein bar has more sugar than my Twix PB, I might as well eat a king size Twix PB plus a green tea Kit Kat candy bar. Back to the review (haha),. service is why I marked this as 4 stars. read more

This place is usually a good place to get supplements and the workers are nice but today I showed up at 7:50 and they had already closed. I saw the other review that said someone else had the same experience. How am I supposed to get supplements if I get off of work late everyday? I'm not trying to wait till the weekend or wait till I get it delivered. Adjust hours to 7:50 if you're going to close at that time. read more

I love when I'm out looking for a new product and you have the fortunate opportunity to get a customer service associate that actually cares and knows what being customer-centric really is. All 5 stars go to Jasmine, not just a great countenance but so fluidly well informed! She has her information dialed in and it was a pleasure having her there to help with questions. read more

Don't go there. The manager Lenny is a lier. I received an email from GNC and I went to this store to redeem the free gold card offer with a print out of the email. The manager first read the email and started working on the register, then told me I will have 20 percent off, do I buy anything? I told her no. THEN, SHE TOLD ME SHE CANNOT REDEEM THE OFFER AND START TO SAY SOMETHING NONE SENSE AS AN EXCUSE. For example, she pointed to a line " to unsubscribe, click here" and told me I should click and print it out...Such a lier! She does not even know what she is talking about. I explained to her what the email says, but she did not listen or read the email (I doubt if she can read English). Another thing I noticed is that she keeps speaking Chinese with a me after she found I am a Chinese, and she speaks in a rude tone. I decided to file a complaint against her, so I told her I need her name to file a complaint. THIS LIER REFUSED TO GIVE HER NAME TO ME. I asked the other worker in the store and he told me she is LENNY. In the meantime, she called the mall cop...BECAUSE I AM ASKING HER NAME TO FILE A COMPLAINT AGAINST HER. The mall cop brought me to customer service to file a complaint. I also did another with BBB. I will call GNC next Monday. I bought tons of products from GNC in the past. If GNC does not solve the issue, I will return all of them to her store. In China, sales are always rude to customers who are not making a purchase or making a refund. They also pursuade people to buy what is expensive but they do not need. IF YOU WANT TO HAVE THE WORST SHOPPING EXPERIENCE WITHOUT ANY FLIGHT, DO NOT MISS THIS GNC STORE! read more

Avoid this place at all cost unless you like poor customer service and like being called a lair! I bought NO explode last week. A new brand that they got since the own I normally use was out. I tried it and it tasted like I was drinking chalk so I wanted to exchange it bu the guy said "this product isnt this color" basically calling me a liar We will see who the liar is when I have the manager open a new bottle infront of the person (Wii or We not sure the spelling of his name) so he can see what color the product is himself read more

It's convenient to have this one in the mall. Customer service is nothing to elaborate on. I like visiting their other spots in the plazas and strip malls. Nice to see them located there as well. read more

I'm usually very happy when leaving this place, I get my stuff and go. I love their product and MOST of their employees. Today was NOT a good day, I had left for my break to pick up a simple $20 item. As I was waiting in line the short chinese lady goes and practices her chinese with the customer before me that can't speak a word of friggin english (Let me add that they were still trying to talk to eachother when I walked in, so it has been going back and forth now). So the cashier is trying to understand what she is saying slowly but surely, while I'm behind her getting even more pissed off, because all she had to do was ring me up and let me go, then go back to her cantonese/mandarin lessons. I wish I could have given them no stars but I guess one will suffice, seriously? With a franchise like that, you should at least have two employees working. Also, to keep a customer waiting for over ten minutes is idiotic. AND I didn't even get to pick up my supplements... GNC pick up your game. YELP! read more

3 Stars Was checking out a few supplements and the assistant manager was really helpful in answering all my questions. He was knowledgeable about the different products and was able to answer all my questions. Now I've gotta do my own research and check w/ my trainer to see what I need to get. Not sure how long it'll last, but there were a lot of supplements on sale for a good price (lower than the discount you'd get w/ the GNC card), so if you're thinking about getting something, jump in there soon. read more

I don't know if y'all get paid per people you sign for your stupid rewards program but if I deny signing up for it MORE THAN 3 TIMES, I shouldn't have to. Hong asked for my phone number to see if I was a member. I complied because I thought I was. When she realized I wasn't, she insisted I sign up. I declined multiple times, Yet Hong persisted to sign me up. I clearly stated I didn't want to give my email address but she insisted. After about the 5th time, she grabbed a receipt from somewhere next to her (presumably with an email address that wasn't mine) and signed me up with the phone number I gave her. Hong signed me up without my consent, used someone else's email address in doing so, all while breaching your privacy policy. Employees like Hong are going to get GNC in trouble. To make matters worse for you, I went in there for a water bottle, which should have been a simple transaction. Yet it turned into this big ordeal As a fellow mall employee, that is very unacceptable. I will be reaching out to GNC Corporate as well as seeking legal advice read more

They deserve zero stars! Went to purchase a product they didn't even know what I was talking about! How do you work at a store like this and have zero knowledge about what you sell!!! Then I asked for the manager Luis and even more clueless read more

I don't go to this store often but the guy at the front desk was helpful and even told me about a coupon I had as a member which I really appreciated. read more

I would have given this place a 0/5 if possible. Went in there during one of their promotions (buy two get one free) and one of the products (BMI products) had one large tag saying they were a part of it. Went to the register, where the clerk informed me that it wasn't part of the sale. I went back to the tag, and expressed my confusion and he agreed. However, Pedro the manager, decided to overrule him and say i was wrong. He never came over to the section to read the tagging, but decided to be rude and condescending from across the store when expressing it wasn't a part of the promotion. He also overruled the clerk who was in agreement that the tag didn't specify anything different from what I saw and said flat out no. At the end, he was completely in the wrong and wouldn't even make eye contact with me or another customer. We thanked the clerk who ACTUALLY helped, as he was friendly and understanding. I will never go back to this store, and probably find another vendor for supplements. read more