If I could give more than 5 stars I would! It was my first time planning a birthday party for my…read moreson and there were a large number of guests attending so I was extremely overwhelmed. I worked with Melissa on the party planning and she provided a lot of tips and reassured me that her and her team would be assisting throughout the party. On the day of the party they set up everything in the party room! The decorations, plates, food, etc. It allowed me to be able to enjoy play time with my son and allowed me to mingle and catch up with the parents. And after the party was over, with a blink of an eye, everything was all cleaned up. :) I find that it's difficult to find good customer service these days so I wanted to point out that the staff I've encountered were all REALLY friendly and I can't thank Melissa enough for a stress-free party. Would highly recommend Peek-a-Boo Factory for a party or even a drop-in with your kids. The play structure is very spacious so I rarely had to crawl to play in there with my son. A big plus!

I booked a party here and all went well. My kids and their friends had a blast…read more The young ladies they have on staff were all so kind, attentive, and helpful. Appreciate their positive energy. I'd like to note that their policy allows for entrance 10m before party time, but not after? Strange. I had a 2-hour party and I believe it should have been strongly discouraged for a party of my size. I didn't anticipate how rushed it would feel, nor that overage time would be charged by the minute at the end. While I understand their policy and did read about it beforehand, I would have appreciated a clearer recommendation during our initial communications. Given the size of my party (and I had extra people I didn't expect to show up come), more time was realistically needed for setup and breakdown, and a heads-up from peek a boo team would have been helpful, as they are the professionals.

One of the cleanest indoor kid play spaces we've visited in the Bay Area. The space is on the…read moresmaller side, but they do make effective use of the space they have. There are swings, slides, a ball pit with interactive game screen, electric cars, building blocks, grocery store with checkout machine, and small areas for infants as well. The party rooms looked tidy and accommodating. The design is well thought out, and my 10 month old and 2.5 year old had a great time. We will be back. Note: We came here on a weekday so cannot speak to how crowded it gets on the weekend.

My 6-year-old absolutely loves indoor playgrounds, and we've been to just about all of…read morethem--Peek-A-Boo Factory, Luv 2 Play, Jolly Roger, Funtropolous...you name it! We were excited to check out Kiddo Adventure and overall enjoyed trying somewhere new. The play structure itself is colorful, modern, and visually appealing. My son especially loved the bright LED-lit slides and the slides that emptied into the ball pit. It definitely has some unique features that make it fun for kids. That said, the biggest drawback for us was how crowded and cramped it felt. We visited on a weekend, and there were back-to-back birthday parties. As soon as one party ended, the staff quickly transitioned to the next one, so there never seemed to be a break in the crowds. The play structure became very busy, especially around the ball pit, where kids were constantly bumping into one another. At times, it felt a little chaotic and not as safe as I would have liked. I think the space would benefit from being a bit larger to better accommodate the number of children, particularly during birthday party hours. While we appreciated the design and attractions, the overall experience felt a little too hectic for our family's preference. I'm glad we visited and don't regret checking it out, but it's probably a one-time visit for us. I imagine weekdays might offer a much calmer experience, so if you're planning a visit, that may be the better option.

We've been here for camp, open play, and birthday parties. Always a clean play place!…read more This review is specifically for the summer camp. My daughter really enjoyed it. As a parent, a few things that I really liked about this camp: 1) they provide snack 2) they make sure the kids wash their hands 3) they have a drive thru pick up/ drop off system. Very easy and convenient. You show your ID to pick up your kid - very safe. 4) the kids did so many activities throughout the day. They would play games and do crafts and it seemed like the workers were very engaged with the kids 5) they share pictures with you at the end of the week. You can also find pictures on instagram each day Great place, highly recommend!

Parking is very limited in the area and primarily street parking…read more Weekends are closed to the public for birthday parties. They run multiple parties at the same time and you rotate hourly between the gym, food, and arcade. Gym: Nice play structure with a small area for younger kids. Probably most ideal for kids 3-5. Food: Aside from cake, you have to utilize their food options. We had pizza, fried chicken, juice/water/soda and fruit. The dining area is quite small so if you are expecting more than 30 total people, you will feel like sardines. Arcade: Geared towards young kids, but they also have skeeball. Birthday packages are on the pricey side (starting at $750) so probably would wait until kids are at least 4-5 so that they can enjoy everything.

We hosted my daughter's 3rd birthday at Imagination City and had an amazing experience. Janine, the…read moreowner, was incredible and present throughout our entire 3 hour party. She truly took care of everything, from setup and food refills to coordinating the group photo, cake time, and a smooth wrap-up with goodie bags. We also used their preferred décor vendor, Air Lollipops, and the balloon setup was already beautifully done when we arrived. It looked fantastic and added so much to the party. The kids had an absolute blast. The space is perfect for a wide range of ages. I loved the layout because parents can relax in the party area while still easily watching their kids play. Easy location, good parking, and completely stress-free. We would absolutely come back and highly recommend hosting a party here!

'im extremely disappointed with my experience at Imagination City, specifically with their customer…read moreservice and lack of flexibility. I booked a same-day playtime slot for January 2 at 3:00 pm. Unfortunately, my children woke up from their nap with a fever, and as a responsible parent, I chose not to bring sick children into a shared play space. I reached out that same day to explain the situation and request a refund or at least a credit. I never received a response and had to follow up again two weeks later by calling. Only then was I told that no refund or credit would be issued due to their policy. While they repeatedly stated they "empathize" and agree that sick children should stay home, they still refused to offer any accommodation -- not even a credit -- and abruptly ended the conversation. I was also told comparisons like missing flights or Disneyland trips, which felt dismissive and irrelevant to a small, local children's play facility. I understand businesses have policies, but a children's business should also show compassion and common sense when illness is involved. This experience made it clear that customer service and flexibility are not a priority here. I would not recommend this place to other parents based on how this situation was handled.

I'm writing this review on behalf of my 4 year old daughter, she's not yelping yet, but would say…read morethat Jumpity Bumpity is one of her favorite placs. It's a fun place to meet new friends to play with and on these cold and rainy days, a place to play and get the energy out. As a mom, it's noisy and crowded and not exactly my favorite place. However, they have these massage chairs that work at $1 per minute and that's a fun way to pass the time.

It's been a few years since we've been back but I have to say that this experience was much better…read morethan our first. The good: Lots of fun things for children to explore and do. Interactive technology so children can play in multiple ways by themselves or with one another. Cushy benches all along the facility for parents to relax while children play. The not so good: Only bathroom is the mall bathroom. 20 dollar minimum to get in for 2 hours. Would be nice if there was an hour option. 10 dollar charge if more than one parent or adult goes in?! That charge is ridiculous. Many children are with both parents and i'm guessing this charge is more about space than anything else. The adults SUPERVISING their children are not typically here for their own enjoyment yet they're being charged an extra fee if more than one comes? You're wrong for that. Overall, my child still finds this place fun so I suppose that's what matters most.

From start to finish, this 4th birthday party was fabulous! The Pump it Up party team were all…read morewelcoming, happy, and really great with the kids! They ran the party extremely well, the kids had a blast! We had the balloon drop and the kids loved it! They set up the food in the party room, served it, did the cakes, we all sang Happy Birthday and the team made it so special! They gathered together everything we wanted to take home and that was so nice! We were able to enjoy her party! We absolutely recommend Pump It Up Belmont!

Came for a kids birthday party, so I can't say how helpful they are with planning. However, this…read morelocation is terrible in terms of parking. The lot is small (10-15 cars) and street parking on the same street is also limited. Street parking one street down has a one hour limit. I spent 15 minutes circling around looking for some place to park without a limit, making us late for the event. The party itself was two hours but felt very rushed, as if the employees were just going through the motions to get us through the play arenas into the party room.

We just threw our baby's first birthday here & everyone had such a blast! The kids of all ranging…read moreages at our party had a great time, no one was bored & they did not want to leave when it was time to go. Birthday girl had a great time exploring, playing and eating. The team were so easy to work with from the email correspondence on my Cinnamoroll themed table vision to day of set up. The staff were super quick & accommodating when they were assisting me with the set up. They helped me string up and put a HBD banner and set up my little one's high chair and way more like help bring stuff in, stock the drink fridge, set out the pastries, etc. They just knew what to do & did it straight away. I was amazed by the speed and professionalism! If only I had this level of set up at every birthday party. Barely any dictation or answering questions was needed. What a hugeeee lift off the mental load! There's a dedicated drink fridge in front of the register that kept our drinks chilled and easy for guests to grab. The food table is nice and long so it held a lot of food & we had A LOTT of food. We opted for the photo package too which was nice because usually being the host means you're too busy to take photos and get photos taken of your family. Overall, I highly recommend this place for your little one's special event! I only wish that this place was bigger so that we could invite more friends to our event. However, being smaller means more intimate events and those who are invited should feel super blessed and lucky to have made the cut!

We booked a private event for a toddler party. The event space was spacious and although the toys,…read moreplay structures, and walls show some wear you can tell that care has been put into maintaining and cleaning the place. Our group ranged from 11 months to just over 2 years old, and there were plenty of suitable toys for our age group. There were plenty of toys to go around that the kids were not trying to take things from one another. I think if they put a fresh coat of paint on things or maybe invested in some newer toys this place would be 5 stars. With that being said, even in its current state it's still worthwhile coming if you have small children!

Little Oceanauts is, by far, the best place to host a birthday party! I've never experienced…read morecustomer service like this before. Every little detail is taken care of. The staff is incredibly kind, patient, communicative, organized, and efficient. A special thank you to Sandy and Tina, who were so kind, accommodating, and helpful--even with a last-minute party. They made the entire planning process feel effortless. The entire staff working on the day of the party was absolutely amazing. Everyone was friendly, welcoming, attentive, and genuinely cared about making sure everything went perfectly. My daughter had an absolute blast, and so did all of her friends. The facility is clean, welcoming, affordable, and conveniently located. It's also thoughtfully designed for little ones of all abilities, and I really appreciated that non-walking babies are not charged. What truly sets Little Oceanauts apart is their exceptional service. They help unload everything from your car when you arrive, assist with setting up, decorate (using your decorations or some of theirs), and take care of all the cleanup afterward. They even pack up your belongings so neatly that it looks like they were never used! When the party is over, they have leftovers, drinks, and refreshments packed and ready for guests to take home. They truly think of everything, allowing parents to actually enjoy the celebration instead of worrying about all the details. I honestly can't say enough good things about Little Oceanauts. They exceeded every expectation and made the entire experience completely stress-free. They have earned every one of these five stars, and I highly recommend them to anyone looking for an unforgettable birthday party experience!

Had our 5 year old's birthday party here, everyone had a great time! The Little Oceanauts staff…read morewere amazing, they took care of everything for us so we could enjoy the party. I absolutely recommend booking them!