This is a long overdue review. My 5 year old daughter had her birthday here back in 2024. Highly…read morerecommend. We did the party package where you had play time in the playground, then time in party room, then arcade. We chose last time slot on a Saturday I think. Since the play time is timed I'd recommend warning all your guests about it and have them arrive early. We sent all the parents a schedule and heads up so things could run super smooth and the kids could enjoy every minute of play time. Parking is very limited since it's a super small lot and there's a party ahead of you too. The host family has a reserved parking spot out front but our guests definitely need to just find street parking, they came early and seemed to find parking fine. Staff will collect bday gifts in a cart which is super helpful. The indoor play structure is super big and spacious and has a toddler area too. A big kids track with basketball like area with soft balls is right next to play area and had some areas for adults to sit. Adults can chill upstairs in the lounge area too. Play area is gated. You have option to have staff lead the kids in a series of games at the track area which is great way to get the entire party together at end of play time which my daughter loved. Afterwards the kids line up n wash hands n everyone is led upstairs to the party room. The party room is like jungle safari theme decorated painted on the walls. Space is a bit tight/cramped but good air flow and fine. Staff will walk around serving the kids food which is great. Everyone can eat and enjoy without the adults spending time to serve and feed the kids. Afterwards we went down to arcade room and played and you get tickets and redeem for prize. Everyone was able to walk away with a prize which is perfect. Only downside is it gets hot. "Arcade area definitely needs a remodel with AC or at minimum very good fans. I would suggest the owners to highly consider this as it's a bit run down looking compared to the rest of the facility". But even if a remodel is not done, the arcade area is good as is. Maybe buying a few portable fans to hand out to the few guests who might overheat is good enough. Guests had so much fun !! and we got a lot compliments how well run everything was !! They have a food vendor which was perfect too. We plan to have our daughter's 7th bday here again this year as we can't find a better venue that can be so spacious and run so well. Definitely 5 stars. At end of the night, the staff loaded our car with gifts, leftover food. For us, the less work the better so we can actually enjoy the party while hosting. Thank you so much to all the staff and for leading that game time too.

We've been here for camp, open play, and birthday parties. Always a clean play place!…read more This review is specifically for the summer camp. My daughter really enjoyed it. As a parent, a few things that I really liked about this camp: 1) they provide snack 2) they make sure the kids wash their hands 3) they have a drive thru pick up/ drop off system. Very easy and convenient. You show your ID to pick up your kid - very safe. 4) the kids did so many activities throughout the day. They would play games and do crafts and it seemed like the workers were very engaged with the kids 5) they share pictures with you at the end of the week. You can also find pictures on instagram each day Great place, highly recommend!

My Daughter spend her 3rd Birthday Party in Peek-a-Boo Factory…read more We had a fantastic time here! The entire place is very clean and well-maintained. The staff is so friendly and helpful. I felt very safe letting my kis play because the area is secure and fully padded. My child loved the big slides and the toddler area. Great spot for a rainy day. I want to shout out the 3 staff specially MELISSA so helpful, and checking on me time to time if i need something, Stress free for me as a parent hosting a party for my Daughter. Sharing a picture with melissa and my daughter. Melissa is like a auntie for my daughter.

my kids loves this place. pricing is great with in and out privilege. They use to be located in…read morewest portal and my son use to go there. Staff are nice and friendlu. Now he has a little sister.

This past weekend, I hosted my daughter's 3rd birthday party at Imagination City, and I honestly…read morecannot say enough wonderful things about our experience. From the moment we walked through the doors, the owner, Janine, was there for us in every way possible. When I say she was a big help, I truly mean it. Janine helped us set up everything -- the tables, food, backdrops, kids' snacks, and even a special Build-A-Bear-style station I created for my daughter. She also helped us set up our soda pop station and made sure everything looked great and ran smoothly. My family arrived late (Polynesian time, as always ), and I was so incredibly grateful that Janine was there helping us every step of the way. I honestly don't know what I would have done without her support. She went above and beyond -- helping cut and serve the cake, assisting our guests as they arrived, checking in on us constantly, and making sure everything stayed clean, organized, and stress-free. Most importantly, the kids had so much fun. The space is perfect for toddlers, and the joy on their faces made the day extra special. Janine, thank you, thank you, thank you. You are so kind, thoughtful, and truly passionate about what you do. I appreciate you more than words can say. Blessings to you and your business -- I pray you continue to have abundant, fruitful success throughout 2026 and beyond. Thank you again for hosting my daughter's birthday party and making it such a beautiful, memorable experience. We will definitely be back!

This place is AWESOME! We hosted my daughter's 4th birthday party at Imagination City. My daughter…read moreis really into construction vehicles, so we had a construction themed party. My daughter absolutely loved it and had a wonderful experience at Imagination City. All the kids who attended appeared to love it as well and the adults got to sit back and relax knowing the kids were preoccupied in the play area. The staff was incredible with assisting with sit-up. They also allowed us to drop-off items in advance to ease our burden on the day of the party. Everything was organized, clean, and in quality condition. The only negative is having to go offsite to use the bathroom. Other than that, we had no complaints and highly recommend having your kids birthday party at Imagination City!

Came here for my son's friend's birthday party. It is a cute space a there are a few different…read morerooms / areas including an indoor play space, kitchen with tables, outdoor sand area, covered climbing and slide spot. The kids were entertained and the birthday was very well organized. The space is also friendly to neuro divergent kids and kids of younger ages.

Passionate, involved staff who are invested in child development education and practice respectful…read moreparenting practices. The environment is safe, not overstimulating and well planned out and organized based on the type of play. It offers quiet/calm corners and ample seating for adults. Snack areas are well maintained and complementary water and sink access for dishes. The staff do their best to get to know you and your children and their fees are very reasonably priced. They also offer members only events and classes which is great. We appreciate how flexible their membership structure is for daily sign ups on sessions. It's especially inclusive for us neurodivergent folk while providing a fun, safe space for all. We've been coming here since my 4 year old was 7 months old, SPL is our second home!

From start to finish, this 4th birthday party was fabulous! The Pump it Up party team were all…read morewelcoming, happy, and really great with the kids! They ran the party extremely well, the kids had a blast! We had the balloon drop and the kids loved it! They set up the food in the party room, served it, did the cakes, we all sang Happy Birthday and the team made it so special! They gathered together everything we wanted to take home and that was so nice! We were able to enjoy her party! We absolutely recommend Pump It Up Belmont!

Came for a kids birthday party, so I can't say how helpful they are with planning. However, this…read morelocation is terrible in terms of parking. The lot is small (10-15 cars) and street parking on the same street is also limited. Street parking one street down has a one hour limit. I spent 15 minutes circling around looking for some place to park without a limit, making us late for the event. The party itself was two hours but felt very rushed, as if the employees were just going through the motions to get us through the play arenas into the party room.

I'm writing this review on behalf of my 4 year old daughter, she's not yelping yet, but would say…read morethat Jumpity Bumpity is one of her favorite placs. It's a fun place to meet new friends to play with and on these cold and rainy days, a place to play and get the energy out. As a mom, it's noisy and crowded and not exactly my favorite place. However, they have these massage chairs that work at $1 per minute and that's a fun way to pass the time.

It's been a few years since we've been back but I have to say that this experience was much better…read morethan our first. The good: Lots of fun things for children to explore and do. Interactive technology so children can play in multiple ways by themselves or with one another. Cushy benches all along the facility for parents to relax while children play. The not so good: Only bathroom is the mall bathroom. 20 dollar minimum to get in for 2 hours. Would be nice if there was an hour option. 10 dollar charge if more than one parent or adult goes in?! That charge is ridiculous. Many children are with both parents and i'm guessing this charge is more about space than anything else. The adults SUPERVISING their children are not typically here for their own enjoyment yet they're being charged an extra fee if more than one comes? You're wrong for that. Overall, my child still finds this place fun so I suppose that's what matters most.

Celebrated our son's 2nd birthday here. From the booking to the hosting and wrapping it up -…read moreeverything is so smoothly coordinated by the staff. They will timely follow up on everything! The place is clean, spacious and innovative for babies, toddlers and kids. Special shout out to Venessa and Vienna, for helping us out on the day of the event. They were super proactive about everything.

came here for a birthday- I like how the food area was separate from the play area, and it wasn't…read moreopen to the public, unlike some other ones we've been to. Parking is BEHIND the shopping center. Staff were friendly and seemed like they helped with birthday stuff too (check in, cutting cake, etc.) and kids pretty much get the run of the place to explore. Great use of office space

amazing place,we been here once of week,better than luv to play and food is really good tooread more

Great indoor play place. My kids had so much fun! This place has great deals and the staff is very…read morehelpful We spent a few hours here in the nice AC. They can't wait to come back!

We hosted my son's 3rd birthday party here and it was AWESOME! Over the years, I've tried to make…read morebirthday parties as low-stress as possible because trying to do an elaborate set-up is drama that I don't need being a mom of 2 littles. I booked the space about 6 weeks in advance online having never set foot in the place before. The venue is great and conveniently located in Tanforan Shopping Mall. The mall is completely dead, but this playspace seems VERY popular! Booking was a breeze and I emailed the coordinator the week prior to confirm details. Cindy was super responsive and easy to coordinate with! She let me come the day before to set up the party room and helped me get tablecloths and some decor in place. Being able to set up our balloon arch the day prior and they fact they provided a backdrop frame/stand was a game changer because the next day, I just had to bring in food and we were all set! We had about 50 guests at the event (adults and kids) and all the guests were SO happy to just walk in and let their kids loose. Everything is padded and super entertaining for all the kids (ages 1-8), so it was VERY easy for the parents to actually be able to hang out and chat without worrying where their kid wandered off to. Clean up was a breeze - Cindy made everything so easy for us and didn't pressure us at all to wrap up and get out. We put everything in trash bags and off we went. I definitely recommend this place for a private party and hope to be back!

Loved coming here with my son and now they aren't opened all the time. They will only open for…read moregroup play reservations or private parties. Kind of disappointed. No warning on their website either. Be warned