Visited this store two times in the past 3 months and noticed a lot more sales and seasonal items…read morein inventory. They moved things around from aisle to aisle. But it seemed more organized than before. The employees were friendly, greeted us as we entered the store. Checkout time was good, as the employee who worked as a cashier was amicable and pleasant to deal with after our shopping experience. Will be back next time for more intriguing items!

i've been looking for taper candles everywhere for the longest time and when i called they were so…read moregenerous and nice with there there service, the lady on the phone accommodated all my my needs! Best customer service! and also hobby lobby is the best place to go to to find any arts and crafts things you need !

This is a really nice Barnes & Noble. I like the location - near to other shopping, and not very…read morefar at all from the brand new Federal Way light rail station. Nice big parking lot. For some reason, something to do with the layout, I think, this B&N is very entertaining and diverting. You can spend a long time browsing all their different categories, from books to gifts. And of course there is a cafe included with ample seating that you can also use to sit and read or what-have-you. Our only disappointment was that the holiday items (of holidays that are over) were not marked down further - none were priced low enough to tempt us. Staff was friendly. The store was clean and tidy. BTW this spot has a HUGE collection of Legos and puzzles.

This is one of my favorite Barnes & Noble in the area. Also, I'm especially partial to B&N with a…read morecafe so I can browse my selections with something from the Starbucks cafe inside. The kids section is plentiful and I just generally like the layout of the store as this is one of the spacious Barnes & Noble. I am member so I enjoy the additional perks and savings. There is also lots of little nooks and crannies to find a seat throughout the store as you thumb through some of your literary picks. This is a good one right here when it comes to experiencing Barnes & Noble.

I had an autographed poster custom framed. They did a great job in framing and choosing great…read morecolors for the matting. Very good service.

I misplaced a book of great personal value to me at the Michawls store in Federal Way, WA Michaels…read moreassociates Bre and Tricia went above and beyond to help me find my book, which we did. Their service-minded attitude was exemplary. I enjoy shopping at Michaels because it has everything I need for interior decorating, plus they provide expert advice on my projects. They offer good deals on products on a fairly regular basis as well. It's a 5-star store all the way!

A good (but overpriced) place to get all your gifting needs. The inside is clean and organized, and…read morethe staff are friendly and helpful. Tip: Signup for the Rewards program to get a FREE card every month. Warning: They sold *unauthentic* Labubu (without option for return) last year, so watch out for that!

ROTTEN zero-star customer experience today. I stopped in for birthday candles with a custom-ordered…read more$80 cake with whipped cream sitting in the car. The bakery had told me the cake should not be out for more than 2 hours. The drive to the Hallmark nearest my house from the bakery was already an hour. So was the Christmas in July line in this Hallmark. There was no warning sign on the door; the only indication of any event was an unmanned table with brown slices of apple, and plastic bottles of water (probably warm). There was a very long line, but no indication that I should have simply gone elsewhere for candles because the line would continue not to move at a reasonable pace. When I finally got up to register, the woman said that I could have let them know earlier that I was not getting ornaments, and they would have helped me sooner. Obviously, that does nothing for ruining this $80 custom birthday cake this year. ZERO STARS for poor communication and rotten service to any customer not purchasing loads of ornaments.

This is a new location at the Southcenter Mall. It opened up in 2026. I had delayed going in…read morebecause it's always empty and I didn't want to be the only person in there with the sole attendant. I'm so glad I finally went in today - if you haven't yet, you really should at least just to look around. It's like a puzzle museum in here, with lots of moving puzzles and musical puzzles - it's very cool! And being a puzzle afficionado myself, I can tell you that the prices in here are comparable to online and the quality is probably better. If you like puzzles or want a cool gift, this might be the place for you - they have all kinds of fun things.

I love coming here and trying out some of the new toys on display. It's hard to find a place that…read morehas toys so we can see an action. Only other place we can go is target or Walmart and there's nothing for us to try. I also appreciate the gift wrapping they do for free.

Great selection of toys and learning tools. A little pricey, but worth the visit.........read more

My favorite game shop in Tacoma. Friendly and knowledgeable staff and a great place to play magic…read moreor DND. Regular adventure leagues on Sundays and a good selection of games and cards. If they dont have it they'll help order it. Love Terracrux.

Best game shop around. Good selection. Good people. Good atmosphere. Tolerable owner. I kid I…read morekid :)

Not a At a huge store, but a well organized store with a plentiful selection! The owner is an…read moreawesome guy, and he to genuinely love what he's doing. I found a number of cool items in the dollar bins and, the next time I'm back home in Federal Way, I'll definitely shop there again, prepared to spend some actual money. The app is saying I haven't commented on value, so I'll just say that any store that has a dollar bin is awesome.

During my recent trip in Seattle I wanted to visit a few local book shops. Came across Action City…read moreComics and it was near me so I decided to stop by. We were greeted immediately upon walking in and felt genuinely welcomed into the shop. Great variety of comics and graphic novels, action figures, kid plushies, and other cool stuff. There was something for everyone in our party and that included a toddler! The store was very organized, and when we couldn't find what we were looking for we were quickly helped. The knowledge the staff had was incredible and it really helped make our experience so much better. The customer service is on point! I appreciate the honesty and transparency, and what also stood out if their willingness to help us find what we wanted. We were recommended to other local comic book shops as well, which I thought was pretty awesome to show love and support to other local shops in the area. Overall a great experience and can't wait to make this a regular stop during my trips to Seattle. Make sure to check out the $1 bins!