We had a great experience with Josh and the team at Henley's Plumbing & Air. We had an urgent…read moreissue, and they worked late into the evening to make sure the work was finished and the problem was solved. They were professional, helpful, and easy to work with from start to finish. Josh took the time to explain what was going on, review our options with us, walk us through the work that needed to be done, and then carefully review everything with me again once the job was complete. The crew was kind, respectful, and did great work. We really appreciated their help and would absolutely call them again.

I've relied on this company for HVAC services many times over the years, so it's genuinely…read moredisappointing to write this. What should have been a straightforward thermostat reinstallation and programming job turned into a nearly week-long ordeal defined by poor communication, lack of preparation, and zero follow-through. When I called to schedule the appointment, I was thorough. I mentioned the building is two storeys and that the technician would likely need a long ladder to access the rooftop compressors. I also specifically requested to be contacted directly if anything changed or if unexpected costs came up. Simple enough, right? The day of the appointment, the technician was scheduled to arrive between 10 and 12 PM. By noon, no one had shown up and no one had called. I reached out myself, only to be told he was running late on another job and wouldn't arrive until 2 PM at the earliest. A courtesy call would have gone a long way. Instead, I sat waiting with no update whatsoever. When he finally arrived, there was no direct communication from him either. I had to ask my tenant to pass along a message to have him call me. He confirmed the issue was exactly what I had described when booking: a thermostat that needed to be reprogrammed and rewired. Progress, finally. Or so I thought. A short while later, my tenant informed me the technician had left without completing the job. The reason? He hadn't brought a long enough ladder to access the roof, the very thing I had flagged when I made the appointment. The next day came and went. No technician, no call, no update. I later learned he was unwilling to go onto the roof without a second technician for safety reasons, a policy I can respect, but one that should have been communicated to me immediately and not left to surface on its own. By Friday, I called customer service to get answers. I was told they'd call me back once they heard from the technician. Three hours passed and nothing. I called again. Same answer. Hours later, I called a third time. Still the same response. I eventually gave up, called another company, and they resolved the issue the very next day. As of writing this review, I still haven't received a single callback. Not an apology, not an explanation, not even an acknowledgment that any of this happened. At this point, the message is loud and clear: they simply don't need your business. And after this experience, they won't be getting mine.​​​​​​​​​​​​​​​​

Called John at Bruening R&R and he made time to come check out my issue with the main line. John…read morecame out promptly diagnosed the issue and made some honest recommendations. I also had John add a reverse clean out on the 4" main. He was reasonable, professional and kept the area clean. Thank you John, your my plumber going forward. :)

No response after several days . I am surprised because 18 months ago the company did wonderful…read morework at my house. My past experience was why I wanted to use them again.

I called after hours and they still had a receptionist/scheduler who took my information and…read morescheduled an appointment for me the next day at the time of my request, the time that worked best for me. Gary came out right on time, called twenty minutes before arrival letting me know that he was on his way in a company truck, and not only replaced two thermostats, but also replaced a worn out rusted compressor. He had all the parts I needed to get both of my systems running great. He worked fast, didn't wear too much cologne, and had a mellow cool demeanor. He was the type of guy who won my trust quickly, as did the company. Thanks All City for a job well done, knew what to do, handled quickly, and had all the parts needed.

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

Ramon did an excellent job with my tankless water heater flush. He was very educating and explained…read morethe entire process. He was quick in communicating and responding to my questions when requesting services.

If I could give Tri City Plumbing 0 stars I would. Where to even start. I contacted Ramon and his…read moreteam because of a leak that we were having from our second floor shower. We were also having issues with a sink P-Trap and hot water not coming out from the same shower where the leak was. Ramon sent out a plumber, named Fernando, who opened a hole in our drywall and after a couple of mins of eyeballing the area, he determined that the leak was coming from an old seal on the shower overflow. He also said that the issue with the hot water was coming from a cartridge issue and that he would fix it. All together for the P-Trap, seal replacement, and cartridge replacement I was charged $600 after receiving a $100 discount for paying all cash. Fast forward to now, our shower knob broke due to a faulty cartridge. It was an old, broken cartridge that Fernando installed which caused the knob to break. The leak? Never fixed. We patched up the drywall and after a couple of weeks started noticing water stains in the same area again. I reached out to Ramon regarding the leak and he said he would get back to me with info on when they could come back out but then went unresponsive. Since he wasn't responsive after I reached out about the leak, my wife reached out to him from her # about the cartridge issue and he asked her to send pictures and that he would fix it if it was their fault. Pictures were sent and we followed up with him multiple times just for him to ignore our calls/texts and send us to voicemail. I wouldn't recommend this company to anyone. I now find myself looking for another plumbing company on here to help with the leak that they never fixed, and ended up paying an additional $189 for a whole new kit to replace the cartridge and damaged water knob

Had Mr Rooter out for a kitchen sink blockage. They came quick and took care of it while I was…read moreworking. I'll be using them again next time Thanks Mr Rooter!!!!

If I could give them a zero, I would! My Neighbor requested service on her clogged toilets because…read moreshe had just gotten out of the hospital. They charged her an unbelievably high amount and then proceeded to charge her credit card twice to get thousands more than they quoted her when they didn't even complete the job. They completely took advantage of someone who was disabled and paralyzed. Now she has to dispute this with her credit card company. It is not a reputable company to deal with. They will rip you off. In addition, they never gave her a printed invoice detailing the work that they did. They left the bathroom completely a mess. They didn't even seal the toilet and they left with the work unfinished. She had to call another plumber to fix the toilet and complete the job. DO NOT USE THIS COMPANY!

Quality service Technician very professional…read moreWould highly recommend for all plumblimg needs Repaired Leaking shower handle Replaced kitchen faucet Resealed toilet

I had a tankless water heater emergency late on the 4th of July. Got a response the same evening,…read moreand had a service call the next morning and hot water again an hour later. Just fantastic service from beginning to end. I've had more than my fair share of plumbing nightmares and Pride Plumbing went above and beyond my expectations, and for a fair price. Thank you!

My entire experience with Ballard was excellent. I…read morediscovered a leak around my toilet and called for service around 12:45. Darryl was wonderful; he was here within an hour, fixed the leak quickly and efficiently. Showed me pictures of what was needed and explained why. Then pictures of the repair. He was considerate of the property and very professional. I would recommend Ballards and Darryl for any plumbing needs

This use to be an excellent company affordable, honorable and would take care of the customer…read more Since the new ownership a few years ago, their direction has changed and totally money driven not customer care and fair pricing especially for previous customers. I would never hire this company again and beware of any information they relay about your HVAC or plumbing issues. I don't trust them you should not either.

Rene answered my call right away. He asked some key questions to narrow down with the issue was. He…read morewas at my business within 30 minutes of the phone call. I asked for Hydro jetting, but he determined that Professional snaking was sufficient for the clogged clean out. It's very impressive that he did not try to sell me a service that would have been over $1500 and instead offered me the $125 service that I needed. Unfortunately, most places would have oversold to make the money. This is a family owned business, and I am incredibly impressed with their integrity. They are responsive, knowledgeable, and incredibly fair. RN Plumbing is my go to Plumber now.

Plumbing problems are no fun; but leave it to to Rene at RN Plumbing to take care of Your…read moreProblem. Once I noticed I had a problem I called a few plumbers but they weren't available quick enough, so I went to HD to buy a vacuum to start my Clean up my and there I see a van of a plumber. I called the number And René answers me and tells me he's about to finish a job nearby and could be at my house within an hour. I said please I really need help. Sure enough he showed up and cleared the sewer lines really quick and it only cost me $125 Rene was reliable, honest and knowledgable! I would definitely recommend them and call them again if I ever need help with plumbing. Thank You Rene