I just bought a car from West Point Auto and I want to say it was the easiest process I have ever…read moregone through with buying a car. There was no pressure to buy just answers to questions I had. Before I bought the car there were a couple of concerns I had and they were fixed immediately. My husband had had a stroke and was not able to be a part of the process. We had been to several other used car dealerships that tried to take advantage of the fact that it was my first time buying a car on my own but Jason took his time and let me go at my own pace. We love our new car and after checking around we appreciated the very fair price . I would recommend them to everyone looking for a used car!

If I could give a negative rating if I would. West Point Auto Sales. Buyer beware. My son purchased…read morea 2017 Ford Escape for 13000 dollars with a Level 3 warranty that cost an additional 2600 dollars. 8 months later the car had to be towed to the dealership for the entire dashboard being lit up in red telling him to turn the car off immediately. It was a coolant sensor which cost $466.00 to repair with the additional extended warranty, so he paid it. A month later the check engine light came on again so he bought a code scanner and found out it was a misfire in cylinder 1 so he took it back to their service department to be fixed but the service rep listened to the engine running and told him it could be the spark plug and the coil pack. He told him it would cost a lot more for West Point to fix it and it would be cheaper to fix himself. So he did. A month later the check engine light came on again. He finally had to take it in to their service department to look at because the car would not accelerate on the highway. They told us it would be 2 weeks before they could even look at it, so he left it hoping they would look at it sooner if someone cancelled. Surprise. We had to call them after 3 weeks to find out what was wrong with the car. My son was told the head gasket was a bust and it would be too much time to repair and they couldn't get parts for 2 months. The best option was to replace it with a used engine that had 78,000 miles on it for 7100 dollars. They handed me an invoice for 10,644 dollars in order to repair the car, but said that wasn't the cost! We confronted Jason about selling stripped down warranties where important boxes on page 4 were not checked and he said that would have been a surcharge. We never even saw those boxes at the time of sale nor did we have the surcharge option. I asked the service department to produce denial paperwork for the repairs and I asked the warranty company to produce denial paperwork. I still haven't gotten it and that was more than 2 weeks ago. In a nut shell, they sold us a car they knew had these issues because there is literally a class action law suit brought against Ford for this very problem and probably used a sealant like KSeal to hide the problem for a while, sold us a stripped down DOWC (which stands for dealer owned warranty company) and then basically told us there was nothing they could do about it and pretty much they didn't care. In addition their service department guy wanted to assault my fiancé in the parking lot and then called the police on us. The Better Business Bureau has been contacted and a complaint has been filed along with a complaint to the Michigan department of the Attorney General. If you have gotten to this point, you can contact me at kapage1970@yahoo.com and I will be happy to pass along any information in regards to what I have found out about the warranties and their shady business practices.

Couldn't ask for anything more, super friendly and responsive, helping me find a perfect car for…read morethe family at a fair price...

I had a great time picking out my car it was very easy to talk to the guys about my price range and…read morethey were very kind to show me previous pictures of the car. -Maizie B.

I was looking for a van to transport our grandkids here and there, and Broadmoor Motors had many to…read morechoose from. Initially I worked with Mike, then Jessi, both in Hastings. The two of them were friendly and competent, never pushy, and very willing to answer questions and show me the CarFax for any vehicle. Eventually we agreed on a low mileage Dodge at a fair price, and the deal was made. Jessi handled everything smoothly including securing a loan locally and agreeing to fix a few minor things on the vehicle. I am an ex-used car salesman, and I know excellent service when I see it. Broadmoor Motors in Hastings is the place to find it.

Smith & Dosters has been around for generations My family has gone through them consistently…read morethroughout the years and I can't say I would go anywhere else They consistently work with you They have very good vehicles and mechanics to fix them. If you're in need of a vehicle or a quick fix on a timely schedule this is the place to go They are local and a small business that's been around for a hundred years

Great customer service! Very informative and they truly take the time to explain everything you…read morewant to know. Purchased a used vehicle.

My husband and I visited this lot with a widow friend who was looking for a vehicle since hers had…read morebeen totaled in an accident. Everyone there was so helpful. She found the right size vehicle within her price range, model year, and mileage. They let her take it for a test drive on Friday but she wanted to pray about it over the weekend. When she called on Monday to tell them she wanted it, they let her put a deposit on it via credit card and she picked up the vehicle on Tuesday. They were very helpful and not pushy at all. We have several friends who have purchased vehicles from them and they all had good things to say about the folks at Reisma which is why we went there. Great folks to deal with!

From the owner: Products: Buick, Chrysler, Dodge Minivans, Electric…read moreVehicles, Ford, GMC, Honda, Infiniti, Jeep, Minivans, Subaru, SUVs, Trucks, Used Chevrolet, Used Dodge, Used Nissan, Used Subaru, Used Toyota, VW, Commercial Vehicles Services: Auto Electrical Repair, Auto Service, Brake Service, Car Loans, Engine Diagnostics, Engine Repair, Extended Term Loans, Financing, Flexible Financing, Oil Change Service, Pre-Owned Vehicle Inspection, Pre-Owned Vehicle Sales, Preventative Maintenance, Secure Credit Application, Trade-In, Trade-In Appraisal, Trade-In Valuation, Vehicle Condition Transparency, Warranty Transparency, ”Find My Car” Tool, Used Vehicle Sales Brands: GMC, Honda, Toyota, Jeep, Ford, Chrysler, Chevrolet, Dodge, VW, Buick, Subaru, Infiniti.

I purchased a used 2012 RAV4 for $18,000 and after 6 months the A/C went out, the radio stopped…read moreworking, the cruise control never worked in the first place, the exhaust pipe fell apart and now it has finally died. Curtis Wright sold me this vehicle and my family several other automobiles that all suffered greatly from mechanical problems. Never buy from these people.

I purchased a Chevy Colorado from Rombaugh's a couple years ago and they claimed to fix the cracked…read moreframe. Needless to say they barely touched it, My mechanic uncovered a ticking time bomb, the frame was still cracked and now clear through all over! $1700.00 and 10 days in the shop and the frame is where it should have been to begin with. 1 leaf spring shackle was no longer connected to the frame! after 30k miles the transfer case had to be replaced due to somebody using JB weld to fix the case crack another $1200 for that. Just make sure you have a certified mechanic other than the clowns at Rombaugh's they have no idea!

We test drove a vehicle at Broadmoor Motors in Wayland. We worked with Tim and he was great. The…read morecar ended up not being what we needed, but we really appreciated his customer service. He was very friendly and helpful without being pushy. We asked for a local bakery recommendation and he suggested Simply Celia's in Wayland and then handed us a $10 gift card! It was over the top and very nice of him! We went out for breakfast and it was delicious! I would go back and work with Tim!

They buy damaged / salvaged cars from auctions and list them as excellent condition vehicles to…read moregouge uninformed customers. At first I wondered if they were dumb, but after talking with them for a while, it turns out they are just greedy and borderline unethical. Good luck with your business, guys!

I was doing a last minute brake job this Saturday on my 2006 Volvo and I needed front brake parts…read more The local Delton NAPA store was my best bet since I was driving the car to get the parts. I was pleasantly surprised that the store stocked the pads and rotors. Not only is it an older car but it's a foreign car as well. So, kudos to my local NAPA store for being well stocked and ready to serve the community.