Outstanding professional company Very pleased with Kozy Heat…read moreFireplaces Have used them several times

We have been using them since 2010 and they have always been honest and reliable. I just had them…read moreout again for a service call for a non working fireplace. They showed up on time, quickly assessed the problem and had it working in no time flat. A great local fireplace company.

Excellent job Tyler! One of best service calls ever! My…read morefireplace looks and works like new! Very reasonable on costs of work. Highly recommend and would use again.

From the owner: We specialize in gas and wood-burning fireplace installations, reliable service calls to keep your…read morefireplace in top condition, and premier customer service. Please note: We do not offer chimney cleaning. Locally owned and operated, we proudly serve NWA and surrounding areas. For professional fireplace services in Northwest Arkansas without chimney cleaning, trust NWA Pyro Pros. Get your fireplace ready for the cold months ahead—call or text us today to schedule your service or installation!

Great service; very accommodating; extremely knowledgeable. They are my number one go to people for…read moremy fireplaces

We bought our fireplace insert / logs from Hearth and Home. Our builder also recommended them…read more - friendly staff - nice and quick service - made sure we were pleased with our purchase - ensured we understood our unit and how it would work Also, 2 years after the purchase, we added a blower and they were great to come out for install and set up. Our whole experience is 5 star rating.

Robert was prompt and upfront. He has great customer service and reasonable prices. My fireplace…read morelooked amazing after the good cleaning he did. I highly recommend Robert's service. Thank you!

Fair price for sweeping my chimney and adding a screen to keep out the sparrows in the Spring.read more

They are até the most profesional, friendly, decent and nice people you can find in the market…read more They are helping us in several projects, always providing good advice and fair price I will not use another handyman service in my life :)

I bought a new refrigerator on sale. Incredible deal on. Major brand!…read more When delivered, it was 1/2 inch too tall to fit under my cabinets. Since the cabinets couldn't be trimmed, I called Jeff and Mindy. They helped me raise my cabinets by 1 1/2 inches to make it fit. This involves all of the following by the time it was done: 1- Remove over range microwave 2- Dismount 96" of cabinets from the wall 3- Remount cabinets 1 1/2" higher 4- Move plug in cabinet to new location 5- Install new over range microwave 6- Install new range 7- Install new Dishwasher Great people that were very positive through it all and were less than half the cost of my quote from Mr Handyman. When I need help again, I will definitely "Just Call Friends!"

I have been dealing with this business for over 20 years I've always been helpful very friendly…read morealways responsive could not find a better business to deal with

I give this business a zero rating. The minute we walked into the store, the young lady that…read moreapproached us didn't seem to want our business. We are looking to replace our electric fireplace for a larger one. She was not very helpful. She did set us for an employee to come to our home for a estimate. When the day came the weather was bad so my husband called and got no,reply. Finally the day before the estimate my husband called and left text messages and finally got a call back from the gentleman who was supposed to come to our home to give us a estimate and apologized saying he had a family emergency and could not make it. And then asked us to take pictures and measurements and send it to him and he will look at them and tell us what he thinks. I thought that's what he's supposed to do by going to our home and actually looking at the fireplace. Well my husband did all that. Sent him the information. He never called us back. Again my husband had to do the call back. This is unprofessional. And then just like that that he brushed us off saying that the whole fireplace had to be redone and it would cost about $3500. to do and he send us a link for accessories for the fireplace to spruce it up a little. Clearly he didn't want our business and I was offended by the way he just brushed us of like that. What kind of business is that. Be careful people who you deal with. Professionalism and customer satisfaction is what makes a business thrive. Stay away from them.