While traveling over 400 miles from home, we got a flat tire near Quakertown, PA over a holiday weekend; the worst timing imaginable. AAA assigned me to Godshalls and told me it would be an hour. It was but AAA made a mistake with location. Andrew was my tow operator. He was very responsive and made it easy for us to connect using location pinning services. He was super friendly and kind and took great care with my car. He communicated everything clearly including additional costs involved. I rode with him in the truck to the tire store and he was friendly and chatty and I appreciated that . He was incredibly kind, helpful, and caring throughout the entire experience. You don't always expect this level of service and compassion when you're far from home, especially on a holiday weekend. Andrew is a true example of customer service done right. Highly recommend! read more

Godshall's very professional Gordon "Chris" was very helpful. Did everything as asked and was quick about it. I would recommend this towing services... highly recommend! read more

I've only ever had my car inspected there but they're very friendly, knowledgeable and have great communication with me whenever my car is there for inspection. read more

Great local Auto repair center. Quality workmanship and they are AAA recommended. Courteous staff and fair pricing read more

Had an issue today where my Dodge Charger wouldn't start, so I called AAA and Godshall's was the tow service that showed up. The driver was great. I regret not getting his name. My car sits really low to the ground, and he went out of his way to make sure no damage was done when getting it on the rollback. Getting low cars on a rollback can be tough. He used blocks and a special knit pulley to get the car up without any issue. He really took great care in handling my vehicle and I appreciated it greatly. read more

DO NOT WASTE YOUR TIME WITH THEM. They were dispatched through AAA to assist my older mother who was out with my son. Her car battery died and she needed a jump. The driver went to the wrong address and when I called to inform dispatch at Godshall's the persons I spoke with was VERY rude and continually spoke over me. He had ZERO patience for listening to me and REFUSED to call his driver with the correct address, yelling to me that it was my responsibility. Driver's use their personal phones for contact and all numbers are blocked so they cannot be reached by anyone besides the dispatch at Godshall's. I was yelled at and cursed at for trying to take care of my mother and son. I will NEVER recommend this business to anyone. read more

They arrived on time, towed the car safely and dropped it perfectly in the spot I needed him to. Carlos did a great job and is a good representative of your company. read more

Godshall's Auto Service - Auto Repair Near Me - Hatfield, Pennsylvania

Awful! Was sent to them through Hyundai Customer Care, which uses AAA.. Hadctire blow out and needed spare put on. Was told 90 minute wait. After 3 hours, called and was told another hour and a half. After that passed, was told 30 minutes. The saga continued with calls and reported time delays for over b 5 hours. GODSHALL was 20 minutes away from MD and couldn't provide service in over 5 hours which was promised to occur in an hour and a half. I finally ended up finding a local service who came in 15 minutes to change my tire. Beware! read more

I recommend that instead of using their incompetent towing service that you go out, buy your own tow truck, and tow your own car because that would be faster then Godshalls. I sat alone for two hours, I got a text saying the driver was dispatched at 1:30...after two hours he showed up, ignored me, making me run up to the truck just for the driver who maybe has three brain cells, just drive away. Steve how do you run a business like this? Did your driver's tow truck need a tow before they could finally get to me? Too bad he missed out on a $200 tip. We expected better Steve...never again. read more

I may not be a mechanic but ive know several for decades...I was condescended to, probably for being a woman. Changed my oil & didnt put my oil cap back on, it's gone & i broke down. Does one have to do with another, I am not 100% sure but I am certain I will not be going back to them for any car needs. read more

Once my car hit 135,000 miles, everything started to go wrong, so I've been to a bunch of mechanics in the area recent months. I should write a Girl's Guide to Auto Mechanics in the Philadelphia Region. My usual place in the city isn't open on weekends, and so my brother-in-law suggested Godshall's. He takes all seven of his vehicles there, and they're open from 7 a.m. to 2 p.m. on Saturdays. My car was stalling and I was going through gas like water, and Steve (the owner) determined it was the fuel regulator. Before he started the repairs, he called me and explained it, which I really appreciated, and told me how much it would cost. I was confident he'd do a good job, and I was right. The most recent problem was a surging engine noise that was so loud that people were staring at me wherever I went. I was feeling pretty down on my luck because this happened just 2-3 weeks after the fuel regulator problem. I needed something good to happen for once with this damn car. I dropped it off on a Friday evening so Steve and his guys could get to it Saturday and hung out at my dad's until it was ready. Steve called and explained that it could be a number of things, but his approach was to address the most obvious problem first instead of fixing all of the things that could potentially be causing the noise. The most obvious problem was a $1 dry rotted hose, which he replaced. I picked it up after he had closed, and thankfully, the noise was completely gone! I've been driving it all week and it's running great. He didn't mention how much I owed him, but Godshall's is going to be my go-to place in the future, so I guess we can settle up next time. Knowing this car, it will be as soon as next week. I also received a postcard in the mail offering 10 percent off my next visit, which I thought was a nice touch. It's obvious that Steve cares about his customers and I highly recommend him. :) read more

This is the second time I've had Godshalls come out and both times it was the same driver Dwayne. He is nothing but professional and very helpful when I had any questions concerning the process. read more

Incompetent operators - vehicle parked in front of my residence for over an hour while trying to load a vehicle. Diesel truck running, nothing happening, rude driver telling me to F off for me objecting to having his vehicle running on a cul de sac in a private community. Obviously incompetent, avoid. read more

Godshall's Auto Service - Auto Repair Near Me - Hatfield, Pennsylvania

Good service. Nice people to work with. Decent prices. Have always been able to get an appointment in a decent amount of time. read more

First of all, just after calling and setting up the appointment i was already happy with the customer service. Walked in ten minutes late for an appointment and they were very understanding and got right on my truck. While sitting inside i observed Kris answering questions, phones, helping walk-ins and waiting customers in a very warm and friendly manner. Was thrilled with the actual work done to my truck, the time it took and the communication they had with me while waiting. I run a business that has five vehicles so im quite familiar with what sets a good, honest reliable mechanic from a mediocre or bad one. These guys are great! read more

New to the area, finding an honest capable shop to care for your steed is a top priority. Thanks to online reviews carefully researched inc Yelp, Angie's List, and AAA, Godshall's in Hatfield PA is this AAA girl's choice for my 2008 out-of-biz-Saturn on a General Motors extended warranty though there are other good shops closer to me like Bob Adams' in Lansdale as my backup, and Mr. Tires in Lansdale for easy nearby yearly inspection and tire maintenance. One of the early family names settling this area, Godshall's is rightly trusted as a small but professional expert independent not big price-gouging operation, watching out for you for the better of their website coupons/ specials v. discounts like AAA. Fast-paced with no waiting room to spend time, they're concerned for the time you're without your vehicle and may be able to help with your commute if needed. I also go the extra mile to go to Godshall's after they even found something my awesome California care missed, which may have caused a mysterious mechanical problem they identified and fixed too. I haven't been back since summer 2013 because my car's run fine since their care :) read more

I had car issues at midnight and they said I could get it towed there and had it fixed within 2 days. Very friendly, fast, and helpful. They also don't charge you an arm and a leg read more

I called last minute for a Saturday appointment and they were able to accommodate me for the services needed. I was able to leave my car overnight and my car was done by late morning on Saturday. I got an inspection and oil change. So far, I haven't had too many issues with my car right now (thankfully!) I hope this stays true but I do appreciate the weekend hours at Godshall's! read more

So my car had been acting up for a while and i finally decided to take it in for repair. I needed a slew of things done ( so I'd been told) and was dreading the bill. When i called they said they were backed up but they were able to squeeze me in. They actually looked at my car immediately and only found ONE problem. The cost was fair and Its been a few weeks now and i have not had any problems read more

I tried this place three time and after each one I say this will be the last time I came to this shit I made an appointment and bring the car for him and and it take with him couple days then he call me to say I Think it's blabla or the second time after tow days he called to say I check it on the computer and they says it's blablabla hay dud I bring my car and lost time so u open it and see what's going on not to google it and see what the people say I can google it at home if I won't read more

Great service and great prices. They will not try to sell you on something that you don't need. If you are looking for a trustworthy group to take your vehicle to, trust Godshall's! read more