I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Don is very realistic and a straight shooter. This was my first time renting a home and out of all…read morethe agents and companies we spoke with he had the lowest fees and by far the most simple process. I would recommend him. And he answers the phone and calls back. All the simple things to put me at ease being a first timer! But it wont be my last!

My wife and I are relocating to the Austin TX area from Northern California where I have lived…read moresince emigrating almost 25 years ago from England. We were recommended to speak with Alisa from Texas Realty about a short-term rental whilst we look for our forever home. Alisa bent over backwards so to speak calling us multiple times a day with listings that would be suitable for our budget and our needs as we have a couple of dogs and need somewhere where they can have some space and be acceptable to the landlords etc. Within 24 hours of our first call, we had approximately 20 homes within our budget, selected area's and our needs provided via e-mail by her. We searched through the listings, narrowed it down to 3 or 4 that we really liked and emailed her with the list. Several hours later we received a call from her saying that our first choice, an almost brand new home, was available and made the necessary arrangements between herself and the agent representing it for us to apply. The application process was fast and simple, we paid the application fees and within 48 hours we were approved our first home. A flurry of emails quickly followed, forms were filled in, calls exchanged and documents signed. I have never experienced a smoother transaction and it's safe to say that we have a realtor for life. Alisa is professional, courteous, hardworking, polite, friendly and an absolute pleasure to work with. The whole process was done without us even leaving our living room and without us having to fly five hours each way to go and view the house. I wouldn't hesitate to recommend her to absolutely anybody considering a move to the greater Austin area.

Finding my dream home felt like such a huge, overwhelming task - I was first time home buyer, out…read moreof state, and the house I fell in love with was no longer on the market! Jennifer Weeks went above and beyond every single step of the way-patiently listening to what I wanted and never once making me feel pressured or rushed. What sets Jennifer apart is her heart. My dream was not just a transaction, it was a shared journey filled with trust, care and genuine excitement! Thanks to Jennifer, I am now the proud owner of my dream home, the one that was not even on the market!!! I am beyond grateful and couldn't recommend Jennifer Weeks more highly!!! She feels like family now!!!

I greatly appreciate Ryan taking the time to make this right. I understand at time we can't…read morecontrol what property owners do, but I am very happy that Ryan has kept in communication and continued to update me on this matter.

They really care about their residents and want everything working properly and safely. Very quick…read morein responding too! Much better than my old property manager!!!! Pierce is great! Honestly the whole staff is !!

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

I looked for help finding an apartment in Austin and found Nu Edge with its high reviews and…read moredecided to give it a try. I worked with Karina who was amazing and helped us find an apartment in our budget, with our top needs, and in an amazing location. She was very very patient with our changes and found several options very quickly to present to us. She toured with me several properties and was extremely helpful with her knowledge and always answered all my questions. Thank you!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

We moved into a rental property managed by Trinity ~6 months ago. Our experience with them has been…read moreexcellent. They have an easy online portal for putting in any requests and they respond quickly. This last week, they went above and beyond. We put an emergency ticket in because our AC failed during 105 degree heat. Vince text us only 10 minutes after we put our maintenance request in and within and hour (on a Friday evening after hours!) he had someone on site at our house getting it fixed! He followed up every step of the process to make sure it was fixed. The last house we rented the property manager was unresponsive and disorganized so we didn't know what to expect going into our new rental. But Trinity has been excellent when it comes to responding to anything we need! Highly recommend them. We love the house we are in and the fact that Trinity has been such a great experience, we'll likely continue to renew our lease. It's rare to find a great property management company!

DO NOT LET THEM RUN YOUR PROPERTY!!!!!!…read more Arrive West End is the worst community I have ever "lived in" and I never stayed a single night in the unit. Let's start with the ENTIRE property infested with roaches, I found out the hard way after I had already moved all of my belongings in AND after I asked 3 timed before my move in date for the unit to treated. Also, once I received my keys there were still vendors in the unit doing work on my move in day when I communicated, I was having cleaners come the moment I got keys, so they delayed my cleaners. After my cleaners finished, they came back into the unit and destroyed everything my cleaners did. Now getting into after I have moved in there were roaches and a 20 plus Items list of things wrong in the unit, how do you have vendors in the unit at the time of move in and the unit still isn't ready for a move in mind you the previous tenant was in the unit for 18 YEARS (find out through maintenance) the damage that was done horrible. There was water damage in the bathroom cabinets, walls, base boards, the kitchen cabinets weren't even aligned properly, no hot water, cabinets were stained orange, blinds missing the covers, toilet wasn't connected or caulked to the floor, the shower drain was painted over and corroded, the list goes on. When I called to talk to the property manager, Jessica, about the disgusting condition of the unit the first thing out of her mouth is "we can let you out and refund your money". No apology, no what can we do to fix this, no option to transfer to a different unit just, you can leave. She only fixed her tone after I asked her this is the way you respond to someone who has just spent money to move in. After that she said they would fix the issues because I did like the unit if they were able to fix the problems, 2 weeks go by and nothing, but pest control was done out of over 20 things to fix I just said I'll leave. Now I have moved and spent more money to find another apt and after being told my refund would be expedited and received by me with 24-48hrs after I move out and its going on 3 weeks ago, I have received nothing, not my check, not a proper update, NADA! If you want to be treated as if you and the conditions of which you are supposed to live do not matter this is the place to be. I would never in my life ever recommend living here even to my worst enemy! Downtown living is not worth the bs they provide or should I say lack thereof!

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

5 Stars for Bailey Moran!…read more We've worked with Bailey Moran on multiple occasions facing unique challenges. Bailey is extremely dedicated, hardworking, communicative, and compassionate. These qualities make it a pleasure to work with her. What we admire the most about Bailey is her commitment towards the needs of her clients. She will advise you against making a decision that you might think is the best decision, but once you understand where she's coming from, you'll forever be thankful for listening to her. If you want an excellent experience of working with someone who is willing to go the extra mile for you, no matter what the situation, hire Bailey as your realtor immediately. Not only will you not regret it, you'll remember working with her forever!

Matt recently helped me buy a condo in the northwest part of Austin…read more It was a pleasure to work with Matt. Matt is very professional and helpful! He was responsive via email/text/call. He was flexible with schedules and was available even at odd hours (holidays, weekends, etc.). He was knowledgeable about the market and the home purchasing process. He also offered good suggestions during the purchase. I highly recommend him!

Matt was incredibly helpful and kind. Highly recommend! He made this process smooth and easy as my…read morefriends and I were eager to find a new place. Use Matt for your real-estate needs if you want quick response times, great insight, and friendly service.

Horrible customer service. Unresponsive and unprofessional…read more I do not recommend renting or buying from this agency especially if you are black. Highly discriminatory and ignorant.

Context: I'm an owner/landlord…read more I have purchased 3 duplexes with Ronnie Lopez as a realtor, we got them at great prices. He has a construction background which is helpful for trying to determine the cost of repairs and determining actual market values. (That's partially how I got them below market value.) Additionally, I have used Tree Realty as a property manager for one of my rentals. He is on top of his paperwork, is aware of legal pitfalls and most importantly, excellent at handling challenging tenants.

My mom's wife died in December of 2017. I moved in to help her grieve, and get rolling on a fresh…read morestart. We decided to sell her house and move to Austin. We contacted Anthony Ross Garrant at Second Generation Real Estate and set up a meeting. From that first time he came over, we both felt safe and assured that everything would be just fine. He was SO knowledgeable and answered any questions we had in a way that was understandable to people who don't know how all that works. We were blown away by everything he knew, and what he said he was going to do for us. Flash forward to January 8th, 2019(the day we were supposed to close and finalize everything according to plan). The house was sold. There wasn't any hiccups, or problems. It went incredibly smooth! We're so grateful, and we heavily recommend this company to anyone considering selling their house or any other real estate business that needs done. Thank you Ross! - Dustyn and Lisa Cope

Did a great job helping my family through a difficult time! Great communication and quick…read moreresolution of issues!