Wow what a peace of mind is to take your computer to Device Docs! They are super honest, accurate…read morewith their diagnostic. Transparente with the costs of the parts (in case you need to purchase them so they can fix your computer or gaget). On time and with a great positive attitude to take care of your Device problems. They have a great customer service, excellent technical solutions performed fast and their fees are amazingly reasonable. Absolutely the best place to go to take care of your beloved Computer & Gagets!!!

My iphone XS MAX screen broke. I went to this place. Anthony assisted me. They fixed it pretty…read morefast. Within an hour or so, same day fix. And got pretty good price too. I would recommend this place!

I can't say enough wonderful things about the team at iPhone Repair Henderson. From the moment I…read morewalked in, I was treated like family, and it's easy to see why this family-owned business has earned such a great reputation. My wife's iPhone needed extensive repairs. They replaced the front and back glass, installed a brand-new frame, replaced the battery, and even added a screen protector. When I got it back, it looked and worked like a brand-new phone. They also replaced the battery in my phone, and it's been working perfectly ever since. What impressed me most wasn't just the quality of the repairs--it was the genuine kindness, honesty, and care they showed throughout the entire process. They took the time to explain everything, answered all of my questions, and made me feel like a valued customer instead of just another transaction. One of the highlights of my visit was meeting their daughter, Abigail. I had the opportunity to purchase one of her beautiful handmade bracelets from Abigail's Jewelry, and it made the experience even more special. It's wonderful to support a local family business where everyone contributes with so much pride, talent, and heart. If you're looking for honest, professional, and highly skilled people to repair your phone, I wholeheartedly recommend iPhone Repair Henderson. They exceeded my expectations in every way, and I'll gladly return whenever I need repairs. Thank you for treating me so well and for providing such exceptional service. You've earned a customer for life!

My iPhone had a broken lense and they fixed it quickly for about $60. Good service, friendly…read morestaff. Easy to get to location and they are open late.

Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

I brought in a PS5 and an Xbox for repair. Both of them needed help. XBOX had a broken Hdmi port…read more The PS5 was just beeping. I met David, and he was very friendly and approachable to talk to. He could let in less than a second that the HDMI was broken. About the PS5, he talked me out of fixing it and even suggested as to where can I buy it cheaper than repairing it. Truly honest and friendly repair shop, which is super rare these days. Highly recommended.

I called and asked about the repair cost of a PS5 HDMI port and Vegas Repair said they needed to…read morerun a free diagnostic. I agreed and brought it across town because I live in the NW area. The person was very nice and they have a great system in place to track your repair status. They then called me within 15min stating yes indeed it needed a HDMI port replacement. Reason for the one star is they charge $200! I called other places and they gave me an instant quote over the phone. One of them being CPR (Cell Phone Repair). They quoted me $120. I wouldn't recommend Vegas Repair because I think it was shady of them having me bring the device instead of giving a quote over the phone. I get it that something else could've been wrong but I would've never came if they said they charge $200! The HDMI port part is probably about $10-15.

Can't say enough good things about Billy and Device Masters! He was very patient, reasonably…read morepriced, and kind to us. He was able to troubleshoot my son's phone and resolve our issue. I'm so grateful and highly recommend!

The repair provided was unsuccessful and did not resolve the issues with the device. After the…read morerepair, the phone continued to malfunction, particularly with the camera, despite being told it was "fixed" and advised to restart the device. Restarting the phone did not resolve the issue, and no further assistance or solution was offered. I paid $300 for the repair; however, due to the poor quality of the repair and continued malfunctions, I ultimately had to purchase a new phone at my own expense. As a result, the $300 paid for the repair provided no value. Although I was repeatedly told the phone had been "tested and was working," this did not align with the actual performance of the device. The only positive aspects of this experience were the initial responsiveness and the convenience of having the phone delivered to my workplace. Based on the outcome, I would not recommend this service.

went to get my screen replaced and my phone has been malfunctioning ever since. Overheating near…read morethe battery part, ghost typing, charging slow and dying fast. not to mention the screen isnt the appropriate size

They had what I was looking for, and the service was excellent. Price was fair and I am very happy…read morewith my iPhone. They made sure I was happy with purchase.

Lamaar gave me same day service with a very reasonable price. Very friendly and I will definitely…read morerecommend him to my family and friends. He is definitely a breath of fresh air.

Worst service I've had in years. Extremely unprofessional…read more I drove there based on the hours listed on Google and the office was closed. Inside the building there was a printed notice saying they operate Friday-Saturday only, but their Google listing still shows normal weekday hours. Communication was terrible from start to finish. Calls were often ignored, "I'll send it tomorrow" turned into days of silence, and nothing was clearly explained in writing. The pickup situation was the most frustrating part. He called and told me to come at 7:30. I started driving. Then he changed it to 8:00. Then he changed it again and told me to come "tomorrow at 12 during business hours" while I was already on my way. Complete disrespect for a customer's time. For the "diagnosis," he claimed there was a cracked LCD (lower left) and said the screen must be replaced, but refused to provide any clear photo or proof. He kept saying the screen is dark and only sometimes turns on, so he "can't guarantee a picture." I asked multiple times for proof, pricing, and a written explanation. I received none. He was rude, kept interrupting, and repeatedly bragged about being "15 years in business" instead of answering basic questions. He also insisted I told him I dropped the laptop, which I never said. After a few days he called and said he doesn't have parts available, and then suddenly demanded $88 for diagnostic, which was never clearly disclosed upfront. When I came to pick up the laptop, he told me he "doesn't want to do business" with me. I immediately took the laptop to another repair shop and they said it would not power on at all. They are still diagnosing it, but now I'm dealing with a worse situation than when I first brought it in.

I dropped my phone on my husbands laptop from about 3 inches away but it landed so perfectly that…read moreit cracked the screen. We were about to go on a week long vacation and could not send it in to Dell to have it repaired so we did some research for places in town to help us fix it. Walking into GadgetMates, I knew I made the right decision. The staff was friendly and very direct with pricing and timing. The person I inititaly spoke with even had the same laptop as my husband so he knew what to ask for right away. I left my info and they provided me with a card and ticket number, tagging both my laptop and charging block. They texted me all along the way. Once diagnosed, they called and let me know the damage. It was a reasonable charge for what was wrong. They had to have the part delivered so they quoted a specific amount of time but luckily for us, it was ready early and we picked it up the day we flew out of town. Literal perfect timing. They also were really good about letting my husband pick it up even though I was the one who dropped it off. The shop itself is clean and tidy and there are quite a few things to look at. I would recommend them to anyone who asks and be back in if we need another repair.

Gadget mates helped me repair my broken phone/screen at a reasonable rate. No frills and they'll…read morealways try to work with you! All the techs at the eastern location are patient and well versed with tech. I haven't been to this location but if they're anything like the eastern one, I'm sure they're amazing as well. Go to gadget mates for all your tech repair needs!