Terrible experience. During our rental, the boat suddenly shut off and we couldn't get it started. We had to call the company, and it only started after their staff used a specific trick to get it running, which ruined part of our trip.
We also paid a $500 security deposit, which was returned. However, about a month later, we discovered an unexpected $517 charge on our credit card. We never received any notice and only found out by checking our credit card transactions. We do not believe this charge was justified, so we disputed it with our bank.
I would not rent from this company again. Be sure to keep all your paperwork and monitor your credit card carefully after your rental. read more