my son is visiting us and called Audrey to see the status of my wife's watch that has been in her possession for over a year. the same answer: the watch repairman died and it is going to take longer!! George Manesis read more

I worked with Audrey and John to reset my mother's engagement ring, and we could not have been more pleased! Gold Diamond & Design met our timeline expectations, and we encountered no surprises during the entire process. Even some last-minute requests were handled with a "can do", and pleasant attitude. These are true craftsmen (can we say that anymore?), and they create keepsakes (remember those?). They are not in the business of cheap, cheaper or cheapest. They create beautiful treasures at a fair price, and are darn nice people to do business with! Very proud to recommend them! read more

I thought I reviewed this company last year, but perhaps it didn't save. I have to do it again! Another great experience! They are one of my favorite local small businesses here in Kenosha. They are incredibly impressive and take care of their customers. I went in today, and on top of my order, they offered to clean my engagement and wedding band. They also tightened all the prongs/diamonds. I also love that they gift wrap my purchase if necessary. I might be a "it's the little things" type person, but I don't care, I rarely experience EXCEPTIONAL customer service and when I do, I yelp it because I appreciate it so much. Their items, at least for me, ARE on the pricey side, but many times, you get what you pay for. Also people, it's supposed to be expensive, you are buying GOLD AND DIAMONDS. I really believe the owners take SO MUCH pride in what they do, and it shows. read more

I have had nothing but wonderful experiences at Gold Diamond & Design. My husband purchased my gorgeous ring there 8+ years ago, and we have been regular customers ever since. Audrey and John are the kindest, most genuine people you will meet, and the quality and attention to detail is bar none. They are honest and reasonable, and I trust them with the most precious repairs. If you're looking for the best quality of diamonds and jewelry, this is the place to go! If you want cheap quality and prices, take your business elsewhere because you won't find that at Gold Diamond and Design. read more

Working with Audrey and John was such a pleasure. I had damaged my wedding band and discovered my diamond was loose.. they examined it thoroughly and suggested the best way to repair it. It was done in a couple of days, and at a very reasonable cost. They made me feel very comfortable leaving my ring with them. When I picked it up it looked incredible- I've received several compliments on how nice it looks. I would definitely recommend them and can't wait to return to purchase my next piece of jewelry. read more

I just received a Moving Sale card and my first thought was good riddance. I had been a loyal customer for years. Spent what was to me a lot of money in their store over the years. Few years back I had them appraise a diamond ring. After I paid my fee but before I walked out, I asked Audrey for a ring box. For some reason this annoyed her and she snapped at me that it would cost me $10. I was taken aback but needed the box so I agreed. Audrey complains that she has to go in the back to get it, does so, comes back, takes my $10, then hands me a ring box with a smooshed corner. I open up the box and it's from the prior jewelry store, Ventura, that used to occupy the building. I said "you charged me $10 for jewelry box from a defunct jewelry store?" She snaps back "trust me, nothing was free". Done with her and her diamonds. They are not the only store that does repairs or deals in fine gemstones. See ya. read more

Not sure why my review was filtered. I was made aware of Yelp by a friend and thought it was a great tool. Now that I know they filter the reviews not sure it is the right tool for me when looking for reviews. So sad. read more

Please to anyone who wants meet and see one best fine ,handmade designs,gold and necklaces,diamonds and SOOO MANY more please go here..as l went just get battery and gold item repaired l felt like l knew them as they are the most honest,caring,people l have ever met .l hated leave l felt so comfortable to look around at all the unique real diamonds and gold that shimmered and sparkled in the light..l was told LOT l didn't know about real diamonds and gold not just some on sale which may look good but l learned lot today ..please check them out as you will love their values ,hard work and honest ways,they will not lie and try get u buy anything l looked on my own and found one most BEUTIFUL cross NECKLACE and chain l have ever saw ! Yess,GOD had me go in there and see that so lm hoping l can get it one day but ,l know they will have my BUISNESS no matter how small or high as mom already saying OOH really l need see this place ..its 103020 75th st..suite B kenosha,wisc..just if u take my cross NECKLACE l love l wont worry The owners will make me another ! Thank you enjoyed my time there ! Could stayed longer ! Learned LOT and now PRAYING they get right people who appreciates them ! They deserveve to prosper and l know they will be in business long time ! read more