First, let me say I've been buying jewelry here for years. But, this time was the last time. I took my beautiful Amethyst bracelet to them for a add a safety chain. They had done one for me before so I was sure they could do another great job. Little did I know they were going to ruin my bracelet. Instead of calling me and asking me if they could drill holes into the Sterling Silver bracelet, to which the answer would have been NO, they just did it, ruing the shank. They removed the two extender rings to use for the safety chain meaning I could no longer wear the bracelet. The extender rings were soldered on and made the bracelet the perfect length. Instead of cutting the rings they actually cut the bracelet and soldered it back flat. So, the end was no longer rounded. When I tried to put the bracelet on, which has never been an issue, I could not get it on because it was way to short and way to tight. The woman there tried to help me fasten it. Unfortunately, her EXCESSIVELY long nail prevented her from doing anything. She repeated numerous times that she couldn't get it on. If you want to follow a trend, great for you. When it keeps you from doing your job, it has to go. While I was arguing with her she offered to put two rings on. But, since it was obvious she wasn't going to be able to do it with those mile long nails and the woman where with her was no help, trying to ignore what was going on. I declined. Besides, I didn't want some cheap metal rings on my Sterling Silver. About this time, another customer walked in and she decided that I was no longer worth helping and there was no longer anything she could do or suggest and decided to ignore me. I've taken the bracelet to a couple of jewelers, who actually do their repairs in their stores instead of sending them out, and they agree the bracelet is ruined. The shank is compromised and not worth saving. They were mortified and wanted to know who would do something like this? This is not the way to put a safety chain on and they have ruined and compromised the shank. I'm going to be taking the bracelet to the Jew and Gem show to see if I can get the stones put into a new setting. I am going to take the bill to Gold Italia. read more

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Came to get my daughter's gold chain repaired. It was done quickly and excellently at a very fair price. Would recommend if you have a chain to repair you come here! read more

I had such a pleasant experience with Karina and the other female sales associate that assisted me. I can't get over the difference working with kind, honest professionals makes. I had a great time at this store and was able to get the items I wanted for reasonable prices. I started by sending an email to this business inquiring about a specific piece of jewelry I was searching for. Karina promptly emailed me back soon after the store opened and gave me accurate information while also providing great customer care! I told Karina I wanted to shop local instead of purchasing online and she notified me they had what I was looking for! I arrived at the store and began looking around as Karina was helping other customers. We all had fun chatting (socially distanced with masks) and looking at jewelry. As Karina helped the other customers, another associate came out to assist me. It was such a nice, intimate experience and all customers in the store received individualized care. I had a lot of fun viewing the different pendants and chains- the selection is awesome! This store has great sales, a vast selection, and totally delightful associates. Shop here to support local businesses! Thank you again Karina! read more

I've been going to Gold Italia since before I got married in 2013. I bought my wedding rings there as well as birthstone rings and I just bought another beautiful diamond ring for my right hand finger. Elva has been helping me and my husband since we first walked into the store and she helped pick out these beautiful rings she is so kind and so very helpful. Everyone there are so very nice. The ring I just bought just caught my eye in the glass case I just had to get it and Elva and her boss made it happen. I'm your forever customer. Thanks for always taking care of me and my husband. We do appreciate it. read more

Gold Italia - This is about a 1-1/2 carat it looks like about a 2 carat because of the shape of the diamond and all the diamonds on each side. - Jewelry Near Me - Torrance, California

Amazing service ladies there are very knowledgeable and kind helped me pick out a bracelet love it

Excellent customer service. Went to about 5 jewlery stores looking for wedding bands and this was stop #6. My fiance and I were looking for tungsten rings for him and a channel ring for me. They have a great selection, great sales (especially on Valentine's day) and have military discounts. Very knowledgeable staff. Would definitely come back if I needed more jewlery purchases in the future. read more

Gold Italia - Jewelry Near Me - Torrance, California

The 2016 YELP 500, Review #036: This rating is based ln service received in 2012 and today 2016. This is my third visit to this store... and let me clarify something. .. I am a guy that hates jewelry. My very first two grown-up rings that I have ever bought myself were from this store. I never felt pressured or like commission sales was everything here. They sized my ring and pinkie fingers on each hand and set me up with the desired tungsten rings. Today I felt the same NO PRESSURE ATTITUDE from the employee. I love letting me be the shopper... a relaxed shopper. Thanks. read more

I love this place They aren't pushy or intimidating They give you your time to think and are very helpful And they have lay away! No interest for the first 6 months, you can pay as much as you want any time or month And the people there always try to give you the best deal they can give you I love buying my jewelry here! Oh and I always have my two year old w/me and they always try to keep her happy while I look around (they offered her a cookie and gave her a teddy^-^) read more

Great Service! - Over the last couple years, I've made two purchases and each time I walked away a happy customer. Muni helped me find the perfect gifts for my incredibly picky fiance. My first purchase was a pair of diamond earrings that perfectly complemented my fiance's engagement ring. The second purchase was a diamond pendant that also matched the earrings and ring. side note: I got both pieces checked at other jewelers and everything was a-okay. read more

Quality Merchandise, Amazing Prices and a Superb Jeweler. Gold Italia's staff is courteous and very knowledgeable. If you're looking for a Jeweler for life, this is the place! read more

So the manager called me literally 20 minutes of me posting the review, explaining that she was just trying to get an accurate price for me- and I told her if you were a legit business you would have called when you were supposed to and tell me you are still searching for how much it would cost. After that she came up with excuses and legitimately asked me if there is anything she can do to make my experience better and mentioned changing my review after they redeemed themselves. PLEASE! As if I would give my business to this place after how I was treated here. Yet again I am leaving a 1 star review for this junk place called a " jewelry store" read more

This place has gorgeous affordable jewelry! Muni was very Sweet! She asissted my fiance and I with picking matching wedding bands. Muni was knowledgable, patient, & also gave us a great deal on our purchase. We will definitly be back soon. Would highly reccommend ! read more

My fiancé bought my engagement ring here! It is so beautiful and perfect! I went to get it sized and ken was so helpful! I also went in after a few months and they cleaned it for me. I am very pleased with the customer service and quality of their jewelry. read more

I got my wife's birthday gift from here. I love the service! They give you the best possible price without bargaining. You should def. check it out first before you go other places. read more

Hands down, best service, friendly people, not pushy whatsoever!! The prices were great and they also offered me cold water and cookies! Lovedd it! They owners are the sweetest people and honestly, i am so happy with my purchase! read more

HIGHLY RECCOMENDED!!!!!!- I don't know what Emma from PV is talking about; about two years ago I bought a beautiful pair of 1 carat diamond / 18 karat white gold earrings for my girlfriend at a remarkable price! Smaller earrings at other jewelry stores in the South Bay area cost almost twice as much and the craftsmanship was not even close to the quality of Gold Italia's. My girlfriend loved the earrings so much she has not taken them off since I gave them to her! Since I gave her the earrings I went back this month for her birthday to buy her the matching 1 carat diamond / 18 karat white gold necklace which she LOVED!!! While inside the store, the nice girl working did not rush me or make me feel pressured into buying either the earrings or the necklace, in fact both times I was there she took time to educate me on the type, style, cut, color, and clarity of the diamonds and she was very professional. To elaborate further on the level of professionalism of Gold Italia's employees I overheard another employee assisting some other guy who was shopping for an engagement ring, he had a particular ring in mind that he really liked which he saw at another jewelry store, the Gold Italia employee did not try to show / pressure him into seeing any more rings and told him that he should get what he liked elsewhere because it was what he really liked! I was amazed when she said that because I assume they receive commission and would try to make a buck off of him, but she didn't!!! They all seem like they really know what they are talking about and want to make people happy; it's apparent that Gold Italia takes a lot of pride in their business and makes sure their employees are trained and are knowledgeable of the precious stones & metals. Everybody there seems very happy and they treated me well. They seem to have a steady stream of clientele which tells me that a lot of other people trust & do business there. You will truly love the quality & service at Gold Italia and you will be treated like family when you step into their store! read more

I would highly recommend. Ken and his team at Gold Italia did an incredible job helping me create my fiancée's dream engagement ring and wedding band. 1. Communication. Incredible. I had ideas for the rings and showed him several pictures, within a few days he had examples and designs to show me - he nailed it! He was clear about expectations and budget and continued to revisit the discussions through out the process. 2. Service and expertise. I did not know much about rings and was scared to start the process. He taught me everything I needed to know, the do's and do-not's, and the red flags of purchasing jewelry and diamonds. He was punctual and extremely kind and considerate. They really care about the customer and making them happy. He made a daunting process very easy and stress free. 3. Trustworthiness. This is a well run, trusted, family business. I would trust Ken and the team with anything. He had great follow through and very honest the entire time. 4. Most importantly - My Fiancée is still staring and adoring the ring. Again, I had zero issues and wouldn't change a thing about working with Gold Italia. I wish I would give 100 stars. This was all done over the phone and cross country. I had 0 concern throughout the whole process and really trusted them. Support smaller family businesses! read more

DONT GO ANYWHERE ELSE. I got an amazing price for some old gold I recently traded in and the customer service was great I would highly recommend and they have a huge inventory if you are looking for gold or diamond!! The girls are really nice here even if they couldn't help you they are so sweet and pleasant. Other gold places are no comparison in service. Thanks girls. read more

I've never bought a diamond anything before. My gf had been dropping hints for months. She wanted a diamond pendant necklace. I did a lot of research including visiting a dozen other shops. Ken at Gold Italia was awesome. It was so easy to compare apples to apples. Not only did I get the perfect rock but my gf has very specific style and I told Ken exactly what I wanted it to look like. We designed it together and he custom made the setting. My girlfriend loved it but the chain was a little long. I brought it to Ken and he shortened the chain. Then it was too short so he cut a custom chain for us. There was no extra charge or even talk about extra charge for making us happy and completing the experience. Thanks Ken and Gold Italia! read more

I love this place! My husband purchased my wedding ring here and a year later my beautiful diamond stud earrings! Elva is such a sweetheart...:) read more

I love this place! The jeweler was very informative and gave me a great deal on two beautiful rings. I highly recommend coming here and will definitely stop by whenever I'm back in town. read more

I needed a gold chain repaired and I was glad I remembered about this place. I was worried about paying too much in the mall, but since I go there a lot I went in to get a price. The reason they stood out in my mind is because of how nicely they treated me several years ago when I went to ask about selling some gold jewelry, and also because when I walk by their store they always smile and say hello to me but never try to sell me anything like a lot of other jewelry stores. Anyway, the price was right so I left the chain and it was ready just 4 days later! I just picked up my chain today and I am very happy. I also like how the man complimented the chain instead of telling me that it was crap so I would buy a new one. (I've even had jewelers do that when I bought the jewelry from them!!!) When I am ready to buy some jewelry, I will go back there because they are low-pressure and they treat you with respect. read more

Love this place. They have done great work on my repairs and I have bought a few pieces and got great prices. I'll be back!!!

The two sales employees are very friendly and helpful. They are very knowledgeable about their jewelry. They go out if their way to help you. They will ask you if you are specifically looking for a certain kind of ring, ear rings, bracelet etc. As a woman I was taken back about how they present the jewelry to you and give you suggestions. They also let you try on as many rings or other pieces you like. I felt very comfortable with the way they present themselves. My husband has bought me quite a few pieces of jewelry there. I highly recommend this jewelry store You won't be disappointed. read more

my wife and I went into Gold Italia 2 years ago and i went back and purchased a beautiful diamond and gold cross and necklace for her for Christmas. We went again and were looking for a very specific piece. This year we went back in and low and behold.....they had the closest we had ever come to the piece for which .we had been shopping. They suggested that I have my wife try it on and it fit like it was made for my wife. We decided to have them put an additional safety clip on the bracelet. My wife is so excited. Thank you Gold Italia! read more

So happy with my engagement ring the best deal I've ever got musta went to about 10 to 15 shops I couldn't believe the prices thank you very much I'll be back soon these people know what they're talking about engagement ring promise ring this the ring for yourself they know what they're talking about check them out they won't let you down read more

I took my 14k gold ring the other day and WOW was i surpised, First all they insist they paid they highest prices for gold, Which is far from the truth. The guy was very pushy and made me feel very uncomfortable. i did not get an honest vibe from him BeWare i would not recommend going here at all THEY WILL RIP YOU OFF read more

This is a very good jewelry store. Management and the employees are very nice and helpful. I have purchased most of my jewelery here because I am always very satisfied with the quality and price. I just recently bought my girlfriend a beautiful engagement ring. She loved it, and guys it wasn't that expensive after getting a really good discount. If you want good quality jewelery at a reasonable price come to gold Italia. I think I'm done spoiling my girl for a long time but if I ever need anything else I will definitely come back. read more

I have been doing business with Ken and Muni for years. They are both very knowledgeable, patient and super friendly! I do not got anywhere else! read more

Ken was very helpful. Knew I wasn't going to get much for selling my gold. He was helpful and gave me a quote within 3 minutes of arriving. If I ever need anything I will go back. Thanks! read more