1. Gold Palace

    1. Gold Palace

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    Silver Spring, MD

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    Gold Palace

    5.0 (1 review)
    ModerateJewelry

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    8 years ago

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    John Greenan & Sons

    John Greenan & Sons

    3.6(41 reviews)
    3.0 mi
    $$

    Customer service is excellent and jewelry quality is fantastic. Been coming for 20plus years.read more

    I would give them zero stars if that was an option…read more They destroyed my platinum and diamond ring. I stated very clearly and emphatically that I did not want my rings cut. I just wanted the retentive beads added back to the intaglio surface to help prevent my rings from rotating. I had previously had the retention beads but had Greenan remove the beads when I gained weight. W. Greenan even placed a drawing of what I wanted on the envelope. They got so focused on the size of the ring instead of my desire to JUST add the beads (like I had before). What did they do? They cut my rings. :-( Now, the diamond setting is so heavy because the cut (replaced) band is so much lighter it can't counter the weight of the setting. So now my diamond rotates worse than before and stays in the palm of my hand. I have used Greenan and Sons for the past 20 years for all my fine jewelry needs. I even sent friends to them for their engagement rings. Disappointment doesn't adequately describe how I feel right now. When I pointed out my concerns, nothing but rationalizations and talk about size again. Walt Greenan argued with me and stated that he called to get my approval when he did not. He called to say the rings were ready for pick up. If he had NOT gone on ad nauseum about his foot/boot and Thanksgiving with his family that included his ex, he would have heard and understood my request, his customer's request. I thought I could have a more rational conversation with the younger Greenan who was in the store when I brought my rings in and also heard my request for my rings not to be cut. I pointed out that the weight of the engagement ring was grossly different. The band had been cut, and the rings prongs and band had been overly polished so that the prongs had been burnished and the ornate scribing of the band had been completely removed. He, too, was a hot head. He also went on to state that the ring had to be cut to be sized. I DID NOT ASK for the RING to be SIZED. I asked for the beads to be added. He handed my rings back to me. He stated he wasn't going to argue with me and marched off. All I asked for were for the retentive beads to be added to my rings, nothing else. I am thankful I have 2 previous appraisals with photos for my next steps. Greenan and Sons are not what they used to be, not in customer service and not in craftsmanship.

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    John Greenan & Sons
    John Greenan & Sons
    John Greenan & Sons

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    Kripps Jewelers

    Kripps Jewelers

    4.7(43 reviews)
    2.7 mi
    $$$

    Have walked by this place several times. I recently had a necklace break and I decided to stop in…read moreto see if they could fix it. The woman who greeted me handed it to the jeweler on site and gave me a price of $80 to fix it. That seemed exorbitant and so I decided to shop around for the fix. I literally drove 2 miles and got the necklace fixed for $35. This small interaction is really all I need to know I won't be going back. I'm all for businesses making money but this is just gross. Do not recommend, unless you're into getting fleeced. Because I can't give it a zero, the business got a 1.

    I had a custom pinky ring made by a jeweler in Washington state, however they sized it incorrectly…read moreand it was too big. I googled searched jeweler in Maryland and Kripps Jewelers popped up with 5 stars rating and 190 reviews so I decided to call. The woman who answered was extremely helpful. She informed me that I needed to come in just to ensure I was re-sizing it properly. I'm glad she told me this because I went in before Paul left for the day. I met with Sammy and he was extremely knowledgeable. He measured my ring and it was a lot larger than what the original jeweler told me it was. We worked with Paul to make sure I didn't size down too small. I appreciate how they both took the time to help me and get my ring perfect! It took less than 30 mins to resize my ring and polish it. I was in and out so fast, I was left in awe. I'm glad I found them so I wouldn't have to mail my ring back to Washington state and wait to receive it. Everyone was extremely professional and I will be back to Kripps for all my jewelry needs.

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    Kripps Jewelers - Resized rings.

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    Resized rings.

    The Covered Market - My beautiful boots that I got here!

    The Covered Market

    4.3(12 reviews)
    4.9 mi
    $$

    Excellent store with beautiful things and very helpful, knowledgeable staff. We were looking for a…read morevery specific thing (replacing a broken platter we loved) which they did not have, but they went the second mile brainstorming with us about where else we might look. Super friendly and helpful.

    We just bought a house (yaaaay!)...and so the epic decorating battles have begun between my husband…read moreand I. The house is very 70's (think "Brady Bunch" house), so I want to go with a Barbarella vibe (if you have no idea who/what Barbarella is - friends off!). My husband, who has fully embraced my Asian heritage, wants to go full on "Farewell My Concubine". As you can imagine, this house is going to be a schizophrenic hot tranny mess. I can't wait! In one of our attempts to try to mesh our divergent and eclectic visions, we decided to take a look at some Turkish/Moroccan chandeliers for our dining room...and I remembered this adorable store in Tacoma Park. The Covered Market is a Turkish lighting *dream*. I have no idea what any of these things are called, but it was like a rainbow glass mosaic of *awesome*. In addition, the sales lady (manager? owner?) was so incredibly sweet and nice as we plagued her with 50000000 questions about colors, sizes and ridiculous needs (these mosaic balls, with that ring, but of that length, etc etc etc). Heh. And the prices weren't that bad. Yes, the chandelier we ultimately decided upon will be $500+, but we were pretty insane in what we asked for...so I'm quite sure we're the exception...not the rule. Super cute and I can't wait to figure out where to put the other hanging light that I spied. Shhhhhh...don't tell my husband...he doesn't know yet. Heh.

    Photos
    The Covered Market - Beautiful Turkish fabric boots I bought at this fine emporium of mostly Turkish goods!

    Beautiful Turkish fabric boots I bought at this fine emporium of mostly Turkish goods!

    The Covered Market - Wow!

    Wow!

    The Covered Market

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    Gold Palace - jewelry - Updated July 2026

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