ABA is hard enough to start. I am glad that the team at Empower has been willing to walk me…read morethrough every step of the way. It is obvious that the staff care about my child and our family. Thanks to Empower team for their support.

Dirty. Poorly managed. Poor communication. Burn out. Tons of turn over, especially with leadership…read more Lost over half their BCBAs within a year. Client safety concerns. There are some strong people that work there and a few who really care but overall the owner and GM are money hungry and do not care about clients or their families. Seeking new clients but don't have enough support for them because they are just seeking more money.

I unfortunately did not get the opportunity to experience the staff's services because the…read morereception office staff experience was completely unprofessional. I called to inquire about an evaluation for my child. The lady with what sounded like an English accent asks if my insurance was with an employer. It was not. Then she asks "is it Marketplace"? Not knowing what marketplace was, I said yes. Then she curtly said that this insurance was not accepted. After the call, I logged into my insurance (which was purchased directly from UnitedHealthcare) and, sure enough, they WERE in network, as I had UHC Choice, and not Marketplace, I call back telling her this information and was referred to the manager, and he was repeating the same information. I told him I misspoke and clarified that I did not have Marketplace insurance and that I purchased the insurance directly from the UHC website, which he claimed this wasn't a thing (YES, this is a thing, because I did it. ). They didn't bother to fully check to see if the office was in network (didn't actually ask for my Member ID information or other details) which is what dozens of offices have done as standard protocol. Eventually the man did say that we can take my insurance, but wouldn't be able to accept my husband's Aetna insurance in 2026 - but that I could still schedule something under my current insurance. ABSOLUTELY NOT! The conversation with reception left a bad taste in my mouth and I have scheduled evaluation services elsewhere. I would recommend in-house office training on how not to escalate insurance issues and on common customer service skills. And if insurance companies are listing your office as in-network when it's not, you need to figure out how to fix that on your end.

Overall it was a relief finding and working with RRCT. They truly seemed to care for my child and…read morecommunicated on a daily basis about progress and and opportunities.

We started our aba journey with B.I. mostly because it was close to home relative to some other…read moreplaces that were covered by our insurance at the time. Our daughter initially liked it and we could see the difference immediately... As in the first week. We started out with a great BCBA that seemed to have our daughter's best interest at heart. unfortunately, she had a leave of absence - non-work related - and we were given to a bcba that was working from out of state. We were told we would meet with our bcba every other week for an hour. But from April till the beginning of August we met with a bcba a total of 3 times. The meetings were inconsistent, they cancelled her whole day at least 2-3x due to insufficient staff. And last straw was her refusing to go ...as well as not gettig her set up with our new insurance that went into effect Mid year. We were told there MIGHT be a break in services - as in a day or 2, but in reality nobody even called or got insurance benefits or set anything up until 2 days into her break... so she missed a week of services despite having her new insurance info for about 3 weeks prior to the break in coverage. I was told they dont have any control over it... so that means it comes from corporate the way this is handled - allegedly. at b.I. the child will be with as many as 4 or more RBT's thru their day. Its hard to track improvement if you're not with the same person. She would have a buffet of people throughout her day and weeks. I will say she hated going the last 2 weeks we were there. She would cry at waking up and said "all done" from jump. It would take at least 2 or 3 people to even get her to walk in that last week. I really wanted to just take her home with me or send her to her actual ecse class. But she would be fine by the end of the day and I knew ther were a few great Rbt's there but the turnover we saw in such a short time was significant. Can you child thrive here? i'm sure there are kids that do very well here and people love it. It just wasn't a great fit for us. I wont name names but there were some great RBT's there.. but there were some that my daughter would see and she would duck and hide behind me and yell all done!... or worse she dropped to the ground so she would have to go inside. and on the flip side, there were 2 or 3 that she would hug! I know something happened in the last 2 weeks that traumatized her. as a special needs parent, it breaks my heart to know I will never know what it was but i'm glad we started here to know that different companies do things differently...so we can know what we like and what we don't.

My mother-in-law was here for a couple of weeks after a stroke.... she is 82. We loved the…read moreenvironment of intense therapy that worked towards improved stamina. We found other "transitional rehab" places to be geared towards transitions to nursing facilities rather than healing with an intent to get better. They were depressing. We visited several before choosing Reliant in Round Rock. We were not disappointed. The nurses were great... the food was good... our family was able to stay overnight and through out the day to help manage and oversee her care 24 hours per day...my mother-in-law improved in stamina after two months in the hospital before coming to Reliant.

My husband is in their care. They do not care about the patients. All they care about is the big…read morefat check they will get at the end of the two weeks of rehab.

In short- fantastic therapists, great admin experience, only drawback is location and quality of…read morethe facility. They offer therapies of all kinds under one roof which is awesome and Rebecca was an incredible therapist for my 8 week old with Torticollis! They take Medicare. Facility is a bit run down, otherwise this would be an easy 5-stars!

Being in the medical field, it is honestly hard to come by great providers. Reavis Rehab is hands…read moredown one of the best rehab facilities I know about. My son has seen Becca mainly for about a year. We have seen Liz as well, who is just as phenomenal. I go to the back with my son to learn myself what we can do at home. I'm able to hear and see how therapists interact with their patients and everyone is so gentle and kind. Front staff is exponential as well! There was a point in time where we didn't know if insurance was going to cover some sessions and instead of treating us like a cash cow, they were very vocal and helped us find out how to keep our visits covered. 10/10 highly recommended for any age who needs rehab.

I have seen so much growth with my sweet boy since we started from the summer until now the fall!…read moreHe's grown to be more patient. We started him with 2 sessions a week 30 mins each. The slps there are sweet, nice and knowledgeable, trustworthy. I trust them to find out his needs and make reasonable goals and decisions for us that cater to his needs. I would recommend this business and slps to anyone know and don't know. (Son age 5)

My now 3 month old son has been receiving services at mighty kids since he was about 4 weeks old…read morefor his torticollis. He has made such remarkable progress with Ms. Brenee. We are so thankful for the parent engagement and training component so we can best support therapy goals at home. The office team are kind and very communicative. Thank y'all for all you do!

Saba was incredible to work with! She saw my son for about a year after noticing he had a speech…read moredelay due to fluid in his ears. After getting tubes he was improving but our pediatrician recommended he get assessed for speech services. Saba is so knowledgeable and welcoming, and my son loved her right away. She would go to his daycare and would always send a detailed report on what they worked on. It was always the highlight of my son's week . It was very bittersweet when she told us that he no longer needed services-while we were ecstatic with his progress and no longer having a delay, we knew he would be so sad not seeing Ms. Saba every week. I would 1000% recommend her!

LOVE LOVE LOVE SABA!!! She has been with my son since he was 1.5 years old.. He is now 8. She…read morewould still be with us, but she just moved to Texas!! Still upset about it.. jk. We do truly miss her.. She was wonderful to my son. My son was diagnosed with Apraxia and auditory processing issues.. She is the the one that made him speak.she started with sign language and then prompt therapy.. He speaks soo much more now. and its all because of Saba! We love and Miss YOU!!!

Very impressed. I have a preemie who needs physical and speech therapy and the therapists are…read morereally good. Erica does PT and is the owner. She's very informative and explains everything she does and exercises to do at home. Brooke does speech and is very observant and helpful. Everyone here is incredibly nice and accommodating. They do a great job keeping us informed and everyone truly seems to care about us.

I normally don't write reviews but wanted other parents to know how great Achieve is. We had to…read moretake our 3 month in for physical therapy and luckily we had Jenny as our therapist. We were so worried at first but Jenny reassured us she would get us through it and she did! Now at 10 months our son is doing great and we are done with physical therapy. Achieve was great and Jenny was amazing, we can't thank her enough!

I was referred to footsteps and handprints pediatric therapy to assess my son's speech development…read more Scheduling an appointment with them was rather easy with a referral from our pediatrician. Unfortunately, they are not allowing rescheduling because they are pretty booked. So if you do get the opportunity to schedule an appointment, make sure it is an appointment you can follow through with. The staff in the front as well as the speech therapist were very kind, welcoming, and very helpful. They not only made my uncomfortable, but also myself. Thankfully, after my son's evaluation, he does not qualify for speech therapy- he is right on track! While I am very grateful for that I still would recommend footprints and handprints to anybody looking for pediatric therapy!

Our son had upper and lower tongue ties and needed therapy and body work ! We had even referred to…read morefootsteps and were excited . We had been put on the waitlist for months to finally call Them back last week and the lady said they tried to call us . I asked the date of the call and neither me or my wife have a missed call or a voicemail. We were then told she would call back on Monday to get us scheduled . She called Monday to tell us that after 4 months plus of being on a waitlist the dr he was suppose to see was coming back from maternity leave and didn't feel comfortable seeing our son ! She then gave me 2 other places we can take him and she said she called them and they didn't have a waitlist well that was a lie .. called both and they have a 3-6 month waitlist . We should have been told earlier that the dr would not feel comfortable instead of wasting months of our time . Terribly unprofessional.

This location moved up north more. Love this place for…read morelittles! I take my 14m old here often and she has a blast. Safe indoor play place to explore and get more confident, spend time socializing and they even have art/music activity classes for kids and parents night out! Definitely recommend getting a membership for the really hot/cold days The sensory room is my favorite

I don't have personal experience with the pediatric therapy, but I've heard great things from…read morefriends! I took my 18 month old just for the open play, and he had a blast! I would go back if it was cheaper, but there was just not much to do for $15. Definitely geared more towards younger children! The dark room with the light up activities was a cool feature too! Staff in the lobby were super kind and helpful! Also loved how they had a full changing table in the bathrooms with lots of extra wipes and essentials!