This shop is in the food court area of San Jacinto Mall. It was $5 to have my Tiffany necklace…read morepolished and cleaned. The owner is very friendly and really cares about offering genuine services at a honest price. I will definitely be coming back for any repair issues or cleaning needs on all jewelry!

Very friendly, very attentive to what you want. Excellent service. I once went in there to get a…read morebattery put in my watch, they were very quick.

First off, I did not "have", as Paul stated, anyone review Robsons negatively. I posted my review…read moreand my experience only. Definition of review: 4. To write or give a critical report on. I am legally allowed to do so. Freedom of speech. A review system is free to the public. Whatever other people did was based on their feelings and experiences. Robsons, please have your attorney contact me so I can forward them my attorney information who I have informed of this situation and Paul's threats to me. I have all the screen shots and information that I need. Definition of Threat: noun: threat; plural noun: threats 1. a statement of an intention to inflict pain, injury, damage, or other hostile action on someone in retribution for something done or not done. I was verbally put down by Robsons' clients for posting my bad experience with Paul the store manager. The ugly comments that were posted by clients and Paul's friends on my review and others who had bad experiences with Paul and the store, shows what kind of character he has and what kind of store it is. Poor Mandy seems to always have to buffer the disasters Paul causes. She is too sweet for that. Here is my experience Jan. 30, 2017. It seems I'm not alone in my feelings after posting my public review. My family has done business with Robsons for years. No issues until now. I went into Robsons to have my husband's watch repaired. I told the lady I was thinking about buying my husband a special watch for V-Day. She brought me to Paul, the store manager, to ask if he had a book for watches. He looked at me and said if I needed a book on watches to go to Barnes and Noble. The lady corrected herself and said I'm sorry a catalog to look through for a watch. He told her that's not what she said. She apologized again to him. He told me that they didn't have a catalog on books but they had some watches on display. I told him I looked and I didn't see one I was looking for, I was looking for a mechanical style watch. He corrected me at some point and said they are called automatic watches. He began to tell me how you can't just go out a buy a watch. It takes time and thought. He compared it to purses. Going into a Louis Vuitton store as opposed to a Macy's. It's not the best decision. I said "like the watch I have in my hand? The one I bought at a Macy's for my husband a few years ago?!" He gave a face and said he wouldn't have bought it. I felt so degraded! He went on about his opinion of good brands. He pulled up Bulova on the touch screen and added a remark telling me I could do this on my own; Like I was wasting his time! I picked out one that I thought would be nice and asked if I had it sent there could I have it engraved. He looked at me and laughed! Asked me where would you put an engraving?! I was so embarrassed. I called my husband crying. I was so upset! I called Robsons and left a voicemail that I wanted to speak to a manager about my experience with Paul. I spoke to Mandy 2 days later after they called about what it would cost to repair my husbands "Macy's" watch. I was upset because they hadn't called me back and expressed this to her. She was concerned. Told me she was going to bring it up to Paul. He would call and apologize later. Paul called me that night. Instead of starting off by apologizing he started off telling me how he watched all the footage and spoke to other employees to see where he went wrong and doesn't see how I would be offended! I asked him, "are you calling me a liar? That I am mistaken on my feelings and how you made me feel?!" He laughed and said well I can tell you are going to be negative. I told him well since he knew how I should feel after all of the above situations why wouldn't I be negative? He laughed and told me I am sorry that you were offended! I told him how could he apologize when he was laughing! He said well I just don't understand how you could be upset and laughed more! He used the word hunny way too much and it felt degrading; not sincere. I told him to not call me that and he'd laugh more! He told me that I am no longer allowed in "HIS" store! You couldn't pay me to go in there again! Thank you Mandy for taking the time and apologizing for him, something he obviously couldn't do for himself!

Beautiful craftsmanship, lovely owner, I love Mrs Shay and everyone that works here. They've made…read moreme a custom ring that is to die for. Very fair with her prices too, I am far from rich but they treat me like VIP when I come in and didn't know me from anyone, I dress down but they don't care what you look like or who you are they will treat you like family. I wish I could convey better about her and her store but I hope you get what it is I'm trying to say. I posted the custom ring they made me.

I have had very good experiences with this woman-owned Baytown jewelry store. Her onsite jeweler…read morefixed several pieces while I waited, which in today's retail world is unheard of. I was most impressed with the new life they gave to my pearls: they cleaned and re-strung them and the difference between what I took in and what I took out was HUGE. If you don't see what you want, ask Shay. She can refer to catalogs in addition to her store inventory. This business gives old-fashioned personalized service and has been a fixture in the Baytown retail market for a long time. I'll go back again.

I came to Unique Jewels to help me deconstruct my wedding ring and create 2 heirlooms for my kids…read more This was such an important project to me and they delivered more than I could have expected! The quality of the work was incredible and the customer service I received was outstanding!

I had such a lovely experience working with this jeweler. They helped me recreate a ring and even…read morehelped with some improvements. They finished it before my deadline and even sized it down when I found that the size I asked for was a little large. Definitely a place to check out if you are looking to do a bit of custom work.

Danny is very pleasant and courteous. He sized my ring while I waited…read more ..................

I wanted to add 2 charms that I received as anniversary and retirement gifts to my James Avery…read morebracelet. I found Bench Jeweler when I googled jewelry repair near me and found Danny. I called him and asked him if he would be able to add my charms while I waited and he did just that. The business is located inside the Joe V's on FM 1960 near Aldine Westfield. When I showed him the charms, he asked me where I wanted them to go on my bracelet and just like that he was finished in less than 10 minutes. He even cleaned my wedding ring and another ring that I was wearing free of charge. I am very pleased with the service and will be visiting Bench Jeweler for all of my jewelry repair needs.

got a watch resized and inscription on a challenge coin. Damain handled it quickly and…read moreprofessionally. Great service at a great price

Dropped off my glasses after my son stepped on them and broke off the ear piece. They were able to…read morefix my glasses in about 2 hours. They were very friendly and attentive. Only negative is they don't have a way to refit them to your face so even though the ear piece is on they're still a little crooked.

I have been here several times to not only repair but sell scrap gold. Every experience for me has…read morebeen a real pleasure. The items are repaired in a timely manner and done properly. Selling scrap is easy and low pressure.

So friendly and professional! Needed watch batteries replaced. He was efficient and fair. Thank you…read moreso much! Highly recommend!

Wendy and her staff can't be beat!! Diamonds are beautiful!! Wendy will make sure you get the best…read moreDiamonds for your buck! She will guide you every step of the way with your needs coupled with her expertise and make sure you're 1000% satisfied! Don't walk Run there!! Rosemary

Collard Jewelers is the best for any of your jewelry needs. They are very reasonable, plus have the…read moregreatest staff who are friendly and helpful!

Great customer service.I was greeted by staff very friendly.I was serviced very quickly and was…read moreable to leave with no waiting.

This shop is so cute! They have a great selection, and the service was outstanding! We will…read moredefinitely be back!

Does a high price tag equal quality? This is debatable and I would argue that one of the most…read moreimportant aspects of quality in jewelry starts with the designer or craftsman. I have seen diamonds with brilliant firebursts in ordinary settings and the combination looked good, but did not have the uniqueness I look for. This is just MY preference!! Visiting Pineforest Jewlery and viewing the options and the ability to personally design your rings is a plus. The selection of men's signet rings and earrings were remarkable and no two items were alike. Now you might fall into two camps when it comes to diamonds, Natural or Lab Grown-High-Pressure Temperature (HPHT) or chemical vapor deposition (CVD). Each has their pros and cons when it comes to sustainability and pricing. Pineforest Jewelry will provide you with the best market value pricing. They also sale precious metals, custom belt buckles and more. I would highly recommend you stop by, browse and you might even find that unique piece to add to your collection. Many thanks to the owner for answering my queries, Gary and his wife for the assistance and Selena for showing me the next pieces for my collection!

The workers were so helpful! I came in with my brother to look for an engagement ring for his…read moregirlfriend, and they were very patient and spent a lot of time explaining many things to us. Definitely recommend this place!