I wish to recommend my Treasure Coast Lexus sales representative Carlton Duncan for a fine job in…read morecustomer service and insight on "how best to get the job done," for purchasing a new Lexus. Circumstances required accommodating my unique work schedule from half way around the world throughout the process. Carlton showed great attention to detail in communications along the way, he assisted in my transportation to receive the vehicle and he helped coordinate the processing of my out-of-state title work. The Treasure Coast dealership as a whole is clean and well appointed; they make it comfortable and fairly seamless when it comes to receiving the vehicle. The "out-the-door" price was near to MSRP despite the extenuating upsells and fees. The Technology Specialist Team work together to make sure you are operationally comfortable with your new ride. If you are interested in purchasing a vehicle and know what you want, Treasure Coast Lexus of Florida is the place and Carlton is your man to "have you on-your-way." Robert

If you enjoy being gaslit by Pinocchio Kathy Register and her team while paying for top-tier…read morecoverage(Platinum Extra Care), this Lexus dealership is a "five-star" experience. I purchased the Platinum Extended Warranty-supposedly the gold standard-and was told my reimbursement for a TPMS sensor wasn't covered because it was 'broken.' Apparently, internal failure during normal driving doesn't count unless it fits their narrative. The manager or who ever she is confidently misinformed me (nice try), then doubled down when challenged. Either they don't know what the warranty covers, or they're hoping I don't. Pro tip: read your contract and come armed with the truth. You'll need it! P.s. I'll attach another review from Google that have mentioned Kathy( what a universal liar) ! It's time to grow up, lying is for kids

I made an online appointment for 9:15 last Saturday morning for the "$9.95 full synthetic oil…read morechange" that was advertised online. When I got there at 9:05, I was told that "[my] service advisor was out today. Go in and have a seat, and another advisor will get you set up." I don't know how that was possible, because I hadn't done anything to select a service advisor, or go through chat, but I did what I was asked to do. I watched people who were there before me go to the desks. I watched people who came in after me go to the desks, and at 10:15 I still hadn't even talked to a service advisor, so I told the young lady at the customer service desk that I'd been waiting for an hour without even talking to an advisor and I didn't have all day to wait. I canceled my appointment, went to the oil change place a block away, and was on my way back home in 25 minutes. I don't anticipate ever going back.

I had a disappointing and brief negotiation experience with a salesman named Jeff H. at Coggin…read moreHonda of Fort Pierce. After doing my research on the trade-in value of a vehicle I was interested in, I presented a reasonable counteroffer. Instead of a constructive discussion, I was met with passive-aggressive remarks. Jeff seemed more focused on asserting that the dealership is backed by a Fortune 500 company and that my counter offer was completely too low rather than having a respectful conversation. He also claimed they "can't afford to lose more than $500 on a vehicle," which felt contradictory and dismissive, as that was the only discount that was placed on the vehicle of interest. Asking for a little wiggle room on pricing apparently doesn't sit well here--at least not with Jeff. I attempted to express my dissatisfaction to a sales manager, but unfortunately, that led nowhere. It seems that customer concerns aren't taken seriously at this location. So if you're hoping for a professional and courteous buying experience, I suggest proceeding with caution--or looking elsewhere.

I recently visited Coggin BMW, and overall, it was a great experience. Although there was a bit of…read moremiscommunication at first, the staff handled it with professionalism and care. Lisa Caporali went out of her way to ensure everything was completed smoothly and that I left satisfied. Her dedication and willingness to go the extra mile truly stood out. She not only resolved the issue but also continued the service without hesitation, showing genuine commitment to customer satisfaction. The thoughtful gesture of offering a pass for a future car wash was the perfect finishing touch -- a small but meaningful way to show appreciation. I'm very thankful for the excellent service and kindness shown throughout my visit. I'll definitely be returning and recommending Coggin BMW to others looking for quality service and a team that truly cares about their customers.

Brand loyalty does not mean anything to both BMW Corporate nor Coggin BMW…read more We had placed an order for our 7th BMW, an X7, which would have been the 4th car ordered from Coggin BMW. When Coggin was looking over the 2022 X7 we were trading in, they drove the car and noticed a chatter coming from the X drive's transfer case. The car was 4000 miles and 4 months out of warranty. They did not want the car for a trade-in at all. After doing research we found out that X drives can develop issues to the point they need to be replaced. The transfer case is filled with oil that, per BMW, should last the lifetime of the car.. Additionally there is a Class-Action lawsuit against BMW for not being proactive and fixing the transfer case issues. Coggin BMW, knowing these X drives have issues, never even suggested to us that we should change the oil to hopefully prevent an issue. However, many BMW owners have found the oil should be changed in hopes of preventing degradation of the transfer case components We contacted BMW Corporate in NJ to make them aware of our issue and hopefully get some help (Goodwill") in paying for a new transfer case, given the car was just barely out of warranty and we were longtime BMW owners. Corporate's response was "You should have bought an extended warranty". This is clearly not how you should be treating customers, let alone loyal longtime BMW owners. BMW has lost our loyalty.

**Update to my original review:**…read more After going back and forth with the dealership for several months regarding an issue with my truck, I was finally able to get in contact with Raul, the Parts Manager. He was extremely helpful, professional, and made sure everything was handled correctly despite all the difficulties we had along the way. I really appreciate Raul stepping in and making things right. He definitely deserves recognition for his customer service. My only wish is that I had been treated this way from the beginning. It would have saved me a lot of frustration and made the overall experience much better.

DO NOT BUY FROM ARRIGO! We bought a beautiful vehicle from…read morethem in 2024 and come to find they LIED to us and our car had multiple accidents. They actually gave us a fake carfax. So frustrated and they jacked the price up NEVER AGAIN!!!!

Unacceptable Service and Total Lack of Concern ​We have been…read moreloyal Acura customers for over 10 years and have leased or purchased more than eight vehicles with the brand, but our experience with Coggin Acura Services has been an absolute nightmare. ​We are almost two years into a lease on a 2025 Acura with about 30,000 miles, and we have had to bring it in for service ten different times . The starter has failed and been replaced three times, the battery was replaced, the AC recently had to be worked on , the rear seatbelt sensors malfunction , and the radio constantly cuts in and out on resulting in loss of GPS functions during road trips. Most dangerously, my kids and I have been left stranded at traffic lights and stranded in a parking lot when the started on/off feature malfunctions and the car decides to not turn on. ​Every single time we bring the car in, the service department just patches the issue and sends us on our way, only for the exact same problems to return a few months later. ​When we finally sought real help, or so we thought the General Manager Melvin B. completely dismissed our safety concerns. We were essentially told to go elsewhere if we are unhappy with the sevice dept at Coggin or start a new lease and get rid of this car--requiring us to pay out-of-pocket for a vehicle default we didn't cause. We feel completely helpless, unsafe, and uncared for. ​Coggin Acura has completely destroyed our trust and confidence in this luxury brand. . We hope Acura/Honda Corporate steps in to rectify this, because this dealership's management and customer service are completely unacceptable.

Recently I received a letter from Acura Inc in the letter it stated that I had a recall on my 2018…read moreAcura RDX (fuel pump) I booked the appointment at the Fort Pierce Coggin dealership ! When I arrived for my appointment I was directed to the service bay where I was greeted with a service Technician who was very polite an explained the problem with the vehicle and told me how long it will take to service my car. I was told by the customer service representative Dennis, said that they had a waiting room with snacks and tea coffee it was complementary . The customer service Representatives Dennis also helped me with another issue that I had with my battery .Dennis told me that the battery was the wrong size and not secure in place the right way! Dennis told me he temporarily fixed the issue! I was really impressed with the customer service, cleanliness of the dealership! complementary snacks, and coffee and water amazing!

had an absolutely incredible experience at Sun Volkswagen and couldn't be happier with my new car!…read more From start to finish, the entire team went above and beyond. Evan, my sales associate, was outstanding, knowledgeable, patient, and genuinely committed to helping me find the perfect fit. He made the process feel effortless and even enjoyable, which says a lot when buying a car. Cameron in finance made everything smooth and transparent. He walked me through every detail with clarity and professionalism, ensuring I felt confident every step of the way. Anthony's leadership truly shines through in the culture of this dealership. You can feel the excellence, care, and integrity across the entire team. This was more than just a car purchase, it was an experience. I left feeling valued, taken care of, and genuinely excited. Highly recommend Sun Volkswagen to anyone looking for exceptional service and a team that truly delivers!

2/14/26||I had a very disappointing experience with Sunrise Volkswagen in Fort Pierce…read more I brought my Volkswagen Jetta in for a routine oil change and paid $156. Shortly after getting my car back, I noticed oil dripping underneath the vehicle. I returned to the dealership and was told the issue had been fixed. However, when I got home, the car was still leaking oil. I brought the vehicle back a third time and was then told that the threads on the oil pan were worn out and that the entire oil pan would need to be replaced at a cost of about $800. Not feeling confident in that diagnosis, I took my car to another mechanic for a second opinion. Within minutes they discovered that the wrong washer had been used to seal the oil plug during the oil change. After installing the correct washer, the leak stopped immediately. So what I was originally told would require an $800 repair was actually the result of an incorrect part used during the oil change performed at Sunrise Volkswagen. I expect better attention to detail and accountability from a dealership service department. Unfortunately, this experience caused unnecessary stress, wasted time, and could have led to an expensive repair that wasn't needed.

John was incredibly helpful. He ensured that we could finalize the deal even after hours. I highly…read morerecommend going to him. He was friendly and made everything go incredibly smoothly.

Called service number, asked if they had any deals on Oil/Filter change on my Ford Maverick. They…read moresaid they would call back -- 2 weeks ago. Also last oil change they said there was an extra fee for "Hybrid" Oil. Amazing what they do. Avoid.

This place is awesome! Just bought a used van from dominec,…read morewho was great.You cabt help but like tbe guy! I didnt feel like i was getting the run around at all.a couple of mechanical issues came up and frankie and john in the service dept took care of it right away, which was huge because i was traveling back to Massachussetts. I highly recomnend commuter cars if you are looking for new used.

Great, quick, efficient experience! A fan issue was found the day after I purchased the car. They…read morecame out, listened to the car and searched for a long time in the owners manual to help me. They sent me to a mechanic they use to help me out, offered to pay for an oil change and followed up with the mechanic. The mechanic helped me to see that there is a recall on the thermostat that we are in the window for to have replaced. I have never experienced such great help during and after the purchase of a vehicle. I am beyond happy with them and my car!!

I own a 2015 Corvette I am very picky I do ALL my own maintenance from brakes to oil change to…read moreshocks radiator flush etc but the one thing I could not do was the required triple flush transmission service according to GM bulletin. I called Wallace impossible to talk to a svc rep called Schumacher they quoted me a ridiculous price called Dyer in Vero beach it was insane what he quoted me I went to Dyer Chevy Ft Pierce Talked to an amazing svc rep Christina Klosset . As a Vette owner we take our svc serious . Christina explained in detail what the Bulletin (TSB) 18-NA-355 was and then quoted me a very fair price promised me the car no later than the next day 1pm and it was Done! I found a place that I trust with my car! The service was excellent Christina was professional the tech that worked on my car professional this place rocks ! My corvette feels drives shifts as if it were a 2026 new car ! Great job I will be back ! Thank you Dyer Ft Pierce thank you Christina for giving me peace of mind

I know why they have two stars cause I would've gave them a…read morezero myself I called Service on January 27 it is now January 31 still not heard back from them ‍‍

WARNING!!! Dishonest !!!All cars are junk!! Bought a car…read morefrom Glen the owner. Told us it's a great car and had transmission work done. Dependable car. Haha In just one week the check engine light went on. Told him and he said he would make it right. The car will not go into gear!! Have known Glen for many years and thought I could trust him that's why I went to him and not just anyone on Facebook marketplace . Well I was wrong. Kept the car and lied to me. Said he checked the transmission fluids. Well with this year dodge it doesn't come with a dip stick to check it. The car is a big Lemon ! It's been sitting in my driveway. Can't even drive it! 5k in the garbage. Mom just needed a Dependable car to go to work and take kids to school! If I can't trust him and I thought he was a friend can only imagine if you're not!!! Karma!!

DO NOT GO HERE ! THEY ONLY CARE ABOUT YOUR MONEY NOT YOUT SAFTEY AND COMFORT . Just got this car…read morenot to long ago.. they told me the only problem this car had was sensors ... these pictures prove other wise . They just make the cars look pretty and do nothing else ! Don't waste your time ! Or your money ! screw these guys