I was a new client making an appointment for my dog for 4:00,…read more and she asked for my credit card number to hold the appointment that was 5 hours out, and something came up suddenly that I called right back to cancel and they refused my $62.50 back that they said no refunds is their policy but did not tell me that a head of time. I just feel that as a new client they would be a bit more understanding and not have it be just about making more money without even seeing the pet.

Had an injury to our dog and they got us in fast and were very reasonably priced. We're going to go…read moreback and make this our vet for our two dogs.

I felt compelled to write a review because of the one star ratings listed. For starters, I had one…read moreof my Shetland Sheepdogs groomed there ...reasonably price since it is comparable to the going rates at local grooming in Lebanon. They did a phenomenal job. My husband questioned pricing and I was able to prove to him that it is the going rate. Boarding I felt that both my dogs received the greatest care and received a great deal of love on top of it. I think our Shelties feel they are on vacation when we leave them on our trips! Thank you Denise's Dog House not for doing your job but for all the extra love you provide.

each year I take my mainecoon cat to have her groomed once before summer. the first time I was…read morecharged $40. last year I was charged $60. today the charge was $100 which is a total rip off. I know there aren't many places that do cats, but I'll put her in the stationary tub and wash her myself before I ever go back to this place.

we have taken all 3 of our beloved furry babies here and over all we have been very pleased. They…read moretook care of them and the time we were traveling and were across the country .. they were very understanding. They gave the med's even though my mom wasn't able to bring her in which was so amazing. Putting the dogs comfort first. we brought here in immediately when we returned back. years later it was time to say goodbye to our baby . She had been paralyzed for years and was suffering. They made it that hard heart breaking day as easy as it could be. They sent us a thoughtful card and wild flowers to plant as a remembrance. the only thing i don't like about this place is since covid you can't come in with your pet. When it's saying goodbye to your pet visit of course they let you come in. They have you come in the side door.

We've been coming here for years. The folks are nice. They treat our dog like she's their own. As…read moreof past year, we have been here a number of times due to our dog is getting kind of elderly and has been having some spine issues. Back when we could go in to the building, the place was always tidy, the rooms were painted welcoming colors and the staff was always friendly to our pet, and us and that's how it should be. They are here to help them deal with whatever and explain to us what might be going on. Commend them on this. Now we pull in, if they don't come out immediately, we just call the number, give them our dogs name and the spot # we are parked at. It's a little odd but it is what it is. Hopefully this virus thing will be over soon and we can get back to normal.

We have been boarding our 2 dogs with Pet Nation for the past year. It is a very clean and well…read moremaintained facility. The staff is very welcoming and takes excellent care of our dogs. We highly recommend Pet Nation for local dog owners.

I have been bringing my little terrier to Pet Nation for 4 years for daycare every week and…read moreboarding; truthfully I can't imagine taking him anywhere else! The manager and her team are exceptional, they are all caring and attentive! The staff are amazing and I love how much my little furry guy loves each of them! The facility is always clean and is very well operated! I was worried when they ownership changed but once I met Jamie the manager my fears were gone, she puts everything she has into the operation and each furry client! I know when my guy is there for daycare each week and any boarding he is being taken care of, loved and looked after so I don't need to worry!

I was very disappointed with my experience. The staff was rude, and I was surprised to find…read moreundisclosed charges added to my final bill. More concerning, my pets appeared neglected after their stay--they were dirty, matted, and one of my dogs even had dried excrement about the size of a quarter stuck in her fur, which seemed to have been there for several days. This level of care is completely unacceptable.

Our family has consistently had excellent experiences with Happy Paws. Whether it's my wife's dog…read moreenjoying his regular grooms, our son's dog receiving careful medicated boarding, or my mother-in-law benefiting from their convenient pick-up and drop-off service, we're all very satisfied.

So you see that there are only 5 star or 1 star reviews ... makes you think that if the staff was…read morerude, it was only in response to the rudeness the customer had. I have been going to this vet for a year and a half now and it is the best one I have been to, and never had any problems.

We board our dog here regularly. They are always accommodating, have a great online check-in, have…read moreseveral upgrade/added options to make boarding more comfortable. The staff is always extra friendly and kind to our dog. We have also started using LVH for our regular health check-ups and once during an emergency following a dog fight. They were quick and professional.

My dogs have stayed for extended periods. The owners are knowledgeable and love the dogs. My dogs…read moreknow exactly where kennel is and are very excited to be there

Don't ask to look at the kennel the lady who owns it is rude, inconvenienced by you, and will deny…read moreyou to see where your dog is kept.

Thank you to Dr.Walsh and LeAnn and the whole staff for helping me get through the worst day of my…read moreLife losing my Baby Bella so much compassion and Love for what you do. I can't say thank you enough. Gary New

My moms dog was having issues ... so we did 2 appointments here. They were very nice and helpful…read more The other vet we were debating going to don't let you go in with the dog and thats a deal breaker . We dont feel comfortable just letting someone take our dog without us being there. We didn't even have to wear a mask inside.