Our first adventure with Homeward Bound…read more Its locally owned and I for one, was really pleasantly surprised when the folks came to the house for a get-to-know the fam visit. Very friendly and professional. We had a few folks to need a little TLC while we were out for spring break! Could not have been happier with the quality of service and care! Plus we got daily updates and photos of the clan during their visits. It was too funny but good to have the updates and to see the smiles all around! If you're looking for pet services these guys are top shelf too!

Great customer service and such a great, friendly staff who took care of all the needs for our…read more'family crew' ! Easily scheduled the meet & greet online and also the dates we needed visits! Loved getting daily updates and photos of everyone thru the email link! Thanks to everyone at Homeward Bound for being so wonderful! We will definitely use again and recommend to all!!!

They advertised that the small dogs will be by themselves, but when we went to visit, there were…read moresix big dogs and two small dogs. The small dog seemed very scared. He was standing in the corner facing the wall when I mentioned it to her she said oh he's just old. I pointed out. No he was scared. Was also told they don't interact with the dogs at all so they just put them in the room and shut the door would not recommend this place at all. We ended up walking out.

My dog stayed for one night over the weekend and now has kennel cough. So now I'm enduring the bill…read moreof a vet visit and antibiotics. I've taken my dog here two separate times for daycare, but have heard prior from other dog owners not recommending this place because of their dogs also catching kennel cough. Also, everytime I pick up my dog she reeks of pee and is absolutely disgusting. This place is an indoor facility with a very small out door area with turf. I don't even know if they prioritize letting them outside, if at all, or when. It's definitely not enough space for the amount of dogs they take in. They won't let you see the area they place them in for daycare either - they tell you to look at the photos they have on their Facebook page. So you can imagine the amount of feces on the ground of this place even if they say they have "dedicated areas" for them to use the bathroom. It's clearly not prioritized for them to be cleaning this up frequently, otherwise my dog wouldn't come home smelling absolutely horrible every single time. I shouldn't have to pay for a bath every time she attends daycare or is boarded. Especially for specific breeds, you literally cannot wash their coats that often. I figured I would be given some sort of overview when I picked her up since it was her first time staying like how she did, if she ate her food, how she was through the night and the next morning; I received none of that. Just pay and here's your dog. All in all, I gave this place the benefit of the doubt, and everyone else's word turned out to be true in the end. I do not recommend this place and will never be back.

I bring my two huskies in every year from NYC to stay with Leslie and the PetShack team. It is such…read morea great relief to know they are taken care of, happy, and healthy while I'm visiting family. One year, I got a call from Leslie: "if you can get to a computer, check out our live cameras. Kenji is out there having a blast in the snow!" AND HE WAS!! It was adorable and so thoughtful of her to call me to see him. Thanks again guys. See you in 2015!!! Miranda, Kenji & Kïyou

Might be a nice place, but I won't be returning. Left a reservation online, was charged a deposit,…read moreand got a confirmation email. Packed up and ready to go for the weekend, we get there and she tells us that our reservation was declined, and we were notified. We did not receive an email or call. Lady was rude and did not seem sympathetic at all or offer any kind of help. Will not recommend this place to any friends, or return. Big Time Kennel is just down the road, and were so understanding of our situation. They got us in with no notice and were very friendly. The pets have more outdoor access, the grounds are nice, only 21 a day for our dog. Go there instead.

It was obvious she did not do everything I asked of her with my dog as her nose was so dry it was…read morecracking and bleeding. She left coffee stains all over my kitchen counter, cabinets, floor, as well as the coffee table. There were toothpaste stains on the bathroom cabinet. My neighbor never really saw her or my dog and now I'm questioning if she got walks or anything other than the bare minimum of being kept alive. I found stains in my sheets and am not questioning if she slept in my bed instead of the guest room. ​​

Val is great! Lots of TLC for all your pet family members! We have Small doggies, a cat, guinea…read morepigs, a rabbit and birds! Daisy Maes is superb. Our pets miss us, but They love the attention and care they get From Val and Daisy Mae's Pet Service. Call and see!

I am a regular customer. But when my mother died suddenly, they covered my dogs. Knowing that…read moreJordan and Alicia had it handled was a great relief. I don't want to commit them to short notice service, but if they Can, they Will!!

I have two very elderly dogs who require special care. The pet care people at special friends take…read moreexcellent care of my dogs while we are gone so that we can relax and enjoy our time away. They really go above and beyond. I can't say enough good things about this service. Professional AND caring. I'd give them 6 stars if I could.