We have been boarding our 2 dogs with Pet Nation for the past year. It is a very clean and well maintained facility. The staff is very welcoming and takes excellent care of our dogs. We highly recommend Pet Nation for local dog owners. read more

I have been bringing my little terrier to Pet Nation for 4 years for daycare every week and boarding; truthfully I can't imagine taking him anywhere else! The manager and her team are exceptional, they are all caring and attentive! The staff are amazing and I love how much my little furry guy loves each of them! The facility is always clean and is very well operated! I was worried when they ownership changed but once I met Jamie the manager my fears were gone, she puts everything she has into the operation and each furry client! I know when my guy is there for daycare each week and any boarding he is being taken care of, loved and looked after so I don't need to worry! read more

We have been taking our 2 year old mini golden doodle to Pet Nation for over a year. We send him several days a week to full day daycare and he LOVES it! They offer a clean facility, always cleaning, and they make sure all the pets are cared for and safe. The best part is the staff. These people love our pup as much as we do! They take pictures of them and share a daily update of their activities and who they played with. We don't have to send our pup but choose to because he absolutely loves going which speaks volumes to how he is treated when he's there. The entire Pet Nation team is fantastic! This photo was from the pics they took of him when he was there on his birthday. 100% recommend Pet Nation! read more

Pet Nation Lodge - Pet Groomers Near Me - Loveland, Ohio

We had our two pups groomed recently and Mel did a fantastic job. The staff was extremely friendly, accommodating, and skilled. One of our dogs has lush thick fur and it's always a challenge to keep his fur managed yet Mel makes him look and feel great! My dogs came back happy and clean! It's so nice to have this service here. Thank you, Jamie and Mel! We will be back! read more

I can't say enough good things about Pet Nation and the staff. We have a high energy dog that isn't mean or aggressive, but insists on playing with other dogs so much that it ends up starting scuffles. We tried another doggie care very close to our house but he was uninvited from that place after a few weeks. Luckily we the found Pet Nation. The staff here are real pros who know how to handle him and make accommodations so he can still visit. They continue to let him play with other dogs that are compatible with his energy in smaller groups and on days when those dogs aren't available he gets some quality human time. He's been there for over a year now and gets super excited when we ask him if he's "ready to see his friends". Lastly they have parties and holidays for the dogs where they get dressed up and get their picture taken. It's just a really fun and caring environment for dogs, even the "high maintenance" ones. read more

Pet Nation Lodge - Pet Nation Halloween Party - Pet Groomers Near Me - Loveland, Ohio

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We have been using Pet Lodge Nation boarding for a year and just had our dog there for a 2 weeklong stay. The staff and Manager Jamie have always been wonderful with communication and ensuring our dog has a great stay! Our dog tends to be a little anxious, and the staff really works to make sure she gets some extra love to keep her calm. Clean facility. The best testament is our dog is genuinely very happy when we pick her up! read more

We continue to select Pet Nation to care for our current dog, just as we did with our previous one. We are always greeted by friendly staff members who we trust to care for our furry family member when we need to be away from home. This place is modern and clean, offering numerous spaces for exercise and one-on-one time. The sleeping quarters are not your typical cage environments, which makes it more comforting to know that our loved one will be safe and less stressed. I highly recommend Pet Nation in Loveland for all daycare, overnight boarding, and grooming needs. read more

About a month ago I had to bring my elderly Pekingese in when I discovered he had a nail that needed to be cut. Obviously I couldn't wait for an appointment since my dog was hurting. Pet Nation got us in right away and were able to trim his nails for me. They were friendly, helpful and really cared. Alexis who was at the front desk needs to be cloned. So nice to walk in to a business to such a beautiful smile and eagerness to help me with my needs. I am adding another Pekingese to my family at the end of the month and will not be shopping for a groomer or daycare based solely on this experience. Thank you Pet nation read more

as soon as you walk into the facility you notice the cleanliness! amazing staff that really care about the dogs & it feels good to know that when I leave my dog there she is going to be well taken care of! very evident as she is SO excited to go & play with her friends ... both human & furry ! read more

My elderly dachshund loves going to his "playgroup" and the staff is so good with him. We've left him for two weeks at a time in the kennel and he's so content there that when we come back he's totally relax and goes around to the staff to get goodbye pats. He's always excited to arrive at Pet Nation! read more

We love Pet Nation Lodge. The staff is friendly and caring. We are always greeted by the receptionist and all the daycare and boarding personnel seem to genuinely enjoy being around the animals. Our dog enjoys going to daycare and leaves happy. We have utilized them for boarding services as well with no issues. We know they are going to take good care of our dog. read more

Our dog loves this place! Always a pleasure to see how excited the staff is to see her. She is well cared for and couldn't feel better leaving her anywhere else read more

Such an amazing place. Every time we drop off our German shepherd she is so excited! We love dropping her here and not having to worry about her read more

Several friends take their dogs there for doggie day care and use their grooming service. I thought I'd try it and scheduled my Newfie , Mabel, for an appointment. A few hours later, I picked her up and she looked wonderful! Bathed, trimmed up and quite pleased with herself to boot. The cost was considerably less than her previous groomer so I love that! read more

Pet Nation Lodge - Miss Mabel - Pet Groomers Near Me - Loveland, Ohio

Absolutely horrible experience. This place came very highly recommended to us and we called about a 2 week boarding right after the holidays. To test it, we had our puppy stay one night before our trip. He was returned smelling absolutely awful but we chalked it up to bring a fluke but we had to bathe him immediately. We decided to board him for 2 weeks with them. He was neutered right before we boarded him but they said as long as he was 10 days out from neutering he'd be fine to stay. Well, turns out they didn't put him in daycare at all because of his wounds which was not what they told us would be the case. He also was so matted after being there that we had to shave him. Lastly, he was so dirty and smelled so horrible we had to bathe him immediately, couldn't have even taken him home because he smelled so terrible. He also destroyed his bed while there and no one mentioned it. Prior to boarding him we did a consult with the Dog Wizard who was rude, indignant and ridiculously overpriced as I had friends who used them just a month or two before we chatted and was a fraction of the cost. The last strike was when we took him for daycare for 4 hours this past weekend. I went to pick him up and was mentioning how disappointed we were in the boarding experience. As we were talking, they brought my dog out who was completely black (he's a white dog) and smelled heinous. My husband and I were both visibly upset and the front desk woman continued to bill me for his daycare visit. I mentioned we wouldn't be coming back and all she said was "I'm sorry." As far as I know, my dog was inside playing and smelled/looked terrible which only tells you what the conditions inside must be like. They've made zero attempt to remedy the situation. Absolutely terrible experience, do not go here. read more

my dogs looked incredible after their grooming. Very nice and polite receptionist and groomer was very friendly as well. read more

Pet Nation Lodge - Teddy - Pet Groomers Near Me - Loveland, Ohio

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As someone who's worked at pet boarding facility, I actively tell people to not bring their dogs here. 1) I had to force the front desk attendance to even look at my dog's vaccine records. She took no copies and barely glanced at the information I provided. Safe to assume unvaccinated dogs are interacting with your dog should you send them here. 2) I SPECIFICALLY asked the groomer to not shave my dog short. To make it easy on her, I emphasized that I didn't want her shaved down to the length of her front legs (they were shaved down a month prior for surgery). To my surprise, she was shaved down to that length. On top of that, her ears and tail look like Edward Scissor Hands went at her. I cannot stress how much of a lazy hatchet job this grooming was and my dog a month later still has a wonky tail and ears. 3) I requested her to be put into Daycare before and after her haircut. When she was picked up she had an insane amount of energy for a dog who gets exhausted after 30 minutes at the dog park and peed a large amount (she has never once peed in excitement). When I called up to ask how daycare was I was told that "daycare" consists of the dogs going outside in groups 2-3 times a day for 15 minutes and she missed the other two outings (it would be a joke to call it group play) due to her haircut. So I paid for a full day of day care and she was taken out once in the morning for 15 minutes. I have worked group play for both small and dogs and it is not hard in anyway to have a group play set up for the entirety of a day, I personally can't fathom the decision making behind these "play groups" For those of you who love and care for your dogs, do yourselves and your pups a favor and don't send them to this incompetent place. read more

Have complete confidence our dogs are well cared for while we are away. Hours are flexible and staff are generous with their time.

Pet Nation Lodge only cares about money! They will overbook so dogs will have to stay in small cages when they advertise "large spaces". They also advertise that the play area is supervised when it never is! They have multiple (when I say multiple I mean 20+) dogs without updated shot records everyday! This facility should not be open! Even if a dog is sick and needs quarantined they do not care! They will not make space to quarantine a dog because it makes less room for more dogs to be boarded! They only care about the money coming in! read more

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If there's a no star option i'd pick it... My friend had her puppy there and when she got him, he was injured and had a terrible looking wound on his paw. They completely denied that they were the cause even though he was perfectly healthy before. To top it off, when she called asking for an explanation of what happened, the owner was INCREDIBLY rude. Extremely unprofessional place. Will never recommend for anyone. Don't take your fur babies there, they don't take good care of them!! In fact, you'll get them back injured. read more

I would not recommend Pet Nation Lodge to anyone. We boarded our dog for the first time and were very unhappy with their service. A few days into our trip we asked for an update on how she was doing. I sent emails and called multiple times and we did not get a response for 2 days. The update we finally got was 2 short sentences long. They claim their phones and email were down. When we picked her up I expressed my concern about a lack of ability to communicate for 2 days and the staff was rude, defensive and gave a weak apology laden with excuses. I will not be treated like that again and no once else deserves that either. My dog also smelled SO bad despite having apparently been bathed before pickup. read more

We used to use Pet Nation at least once a week starting in 2009 until 2016 when we moved further away. We loved it here. Well this will be the last time we use them. We scheduled our older dog to board during spring break. Knowing they would be busy we called 4-5 week prior to our spring break. My husband had a long convo with them about him being older now (15.5) and just needing a more chill environment and not around other dogs. He updated all our info with them (new address, etc). When my husband went to drop him off they had no record of our reservation and said they couldn't take him. We literally were leaving in less than 10 hours to go out of town and had no possible back up plan. After some pushing they agreed to take him. Our nanny picked him up and he was covered in poop. He smelled horrible and she sent us pictures of dried poop all over him. It's apparent he was not cared for well and I'm so disappointed this was the same place we used to always go to. I will never take him or any other dog back here. read more

I picked up my 9 month old pup after a 9 day stay and he had kennel cough. I get that this happens and I would not have been upset but they said nothing, gave me no feedback regarding the stay and when I asked the front end worker said they would let me know when they brought his food up and then an assistant brought an empty bag up and knew nothing about his stay. Aside from the cough, he was a mess. It was if he had not been out the entire time. I can't recommend which is unfortunate because it looks like it should be a great place on the outside. read more

Woman at front tends to be rude and cold to people, multiple times I've had her be rude to me for no reason, she was short with me when I asked about the trainer to try a consult for my dog. The lobby area is dangerously enclosed at the very front making it hard for people with agressive dogs to get through the doors when another dog may be leaving. And the dock diving area is so dangerous, I take my dog occasionally to get puppy energy out, but the ramps are wooden and have gaps where a dog could break their leg or get it caught, and the ramp itself has a matt on it to cover the wood however they nailed it down, and it clearly isn't padded well because every time my dogs paws have been incredibly sore and red and scratched up. They let sick dogs into group, and I only know that because of when I called to ask if my dog could board after he had a surgery on his tail but she suggested group and he shouldn't have been allowed in a group setting because he was in pain, agressive to other nosey dogs, and just not in a good mood. But they really wanted to push me into group boarding.. not a great facility. read more

Every time our dog has stayed here she lost weight, the most recent time, although the staff said "she did great and was fine" she went from 11 lbs to 7lbs, was pooping bloody stools and was suddenly missing her 2 front teeth. Our dog was obviously traumatized by whatever happened to her, and we had to spend the next few days in and out of the vets office with her. I really think that if we had left her at this place just one more day we would of come home to a dead dog. I can't believe the staff simply stated "she did great" when even the slightest glance at our dog made it obvious something was terribly wrong. This facility has permanently lost my trust, and I would suggest avoiding it if you love your pet. read more

DANGER! DANGER! DANGER! This place appears great. This was my first and last time boarding in 9 years I took my boys here mid March for a long weekend. I picked them up Monday and by Thursday I was at the vet with VERY SICK fur babies. On Friday morning my chihuahua couldn't even stand, rushed him to the vet and he sent me to a specialist at MedVet for testing and care that then sent him to the Columbus MedVet for more testing and care. This was bacterial and all three of my dogs were carrying it,but only Boomer was the only one who got severe. (all were up to date on vaccines) my sweet fur baby was saved, but will take months to recover and pray that he is able to make a full recovery After 12,000. In vet bills and we still have months of care and vet visits I called and spoke to the owner and he seemed concerned at first. But was only being nosey because he is worried about a lawsuit considering my husband is a attorney This place is NOT safe! I would give negative stars if possible If you love your pet do NOT take them here read more

Pet Nation Lodge - Pet Groomers Near Me - Loveland, Ohio

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I'd heard good things about this joint from my Mom. So, we took our dog, Sugar, there. Now, I have to mention...my dog, Sugar, is a bit of a psycho. She runs, she loses her mind when she gets out of the house...she actually had to have a muzzle put on her while she was getting her hair cut once. Well, 1st off...they don't charge to clip your pet's nails. Which is very cool. They appreciate it if you tip them. I usually give them about $5 a dog. And the woman who does the nail clipping is REALLY great with the animals. So, if you live in/around Loveland...GO THERE! read more

Terrible care of our golden retriever! Who they sent home sick after a 10 Day stay! Who is currently fighting a severe infection of Pneumonia! Needs oxygen tank two different prescriptions and steroids or euthanized due to the situation. He's 1yrs old weighted 97lb UTD on all shots very fit loving dog. We picked him up yesterday. Rushed him to the vet today, he's not aloud out side because he can't breath! Needs oxygen tank. May have to be euthanized after your care! Lost 15lb in 10 days. Completely unacceptable when we picked up him up from Pet Nation the Owner told us himself that our dog had a cough because of the water!! Do you clean the dog water bowls hourly or no? Especially after the summer heat. When was the last time the pool was cleaned? what chemicals are in the pool? You could let us know that you had over 100 DOGS in the play area this weekend! We thought the pool idea was great for our dog who loves to swim but not when your staff can't do the job correctly! Your staff and your facility is not equipped to handle that nor take care of the animals with the responsibilities that is intended and told to us when we are paying!!! NEVER LEAVE your DOG at LET DOWN PET NATION!. You could've at least had the decency to check on the dog that you've almost killed.. you'll be hearing from me! read more

This kennel is absolutely horrible. Against my better judgment I let them take care of my dogs for 3 days. The first time on Dec 2021 one of my three dogs suffered from kennel cough. I dismissed this as bad luck since I have never had a dog with this condition. Just this month March 2022 Two of my dogs stayed there for 3 nights. None of my dogs are eating like they should. They were sent with their own food. One dog came home with diarrhea and the other one has been vomiting for 4 days now. I called the kennel to report what is going on with my dogss and all he could say was I challenge you to find a cleaner kennel. He said my dogs probably picked it up somewhere else. My dogs don't socialize with other dogs because of my own handicap and only were exposed at this kennel. He told me I should find another kennel. No offer to help or take any responsibility. I paid a lot of money to bring home sick dogs. Shame on me for bringing them back after the kennel cough incident. They came recommended. Horrible recommendation. Great if there are no issues. Horrible if you expect them to address problems. Boarder be ware. My dogs were healthy before Pet Nation. read more

We've taken our dogs there to board for two years and have always had a good experience. The staff is friendly and the dogs come back without any problems. read more

I went to Los Angeles to fill PPE orders, mask orders and other protective items for COVID. To keep us safe and dropped off my dog Max for a little over 3 weeks. He developed really bad kennel cough on the edge of pneumonia and not one single employee here, who is supposed to love dogs, after all when you work with dogs it certainly is not for the pay; not one of them loved dogs enough to call me. Now all the other dogs that stayed for the past 3 weeks, most likely have kennel cough and/ or pneumonia. If your dog is older, please seek assistance immediately from a vet. If you need to see my MedVet paperwork, please message me; I'm more than happy to share it with you. read more

My dog Millie, loves her doggi day care day at Pet Lodge Nation. They are always happy to see her. When I pick her up they tell me how much fun she had. read more

We had a great experience here. They took great care of our 16 year old dog. He's very happy with his summer cut! Thank you! We will be back! read more

Very disappointed in the past few grooming appointments.   Left word for the owner to call and discuss it with me.   When the call wasn't returned I called again.   The lady who answered was very helpful,  however as I was on hold the groomer who last worked on my dog got on the line and was MORE THAN RUDE to me.   I didn't ask for her,  she had ZERO business getting on the line, let alone talking to me in the tone which she did and then have nerve to tell me to take my business elsewhere before hanging up on me.   Doesn't surprise me to hear when I called creative pet designs she said I was the sixth person to call her looking for a new groomer to get away from pet nation.   I can't imagine a business owner not caring to speak to a long time customer.   Service  has gone way down  since Robin left. read more

We took our golden retriever here to get a trim for the summer and we told them we wanted a decent trim, but not to shave him or take too much off (knowing that both the overcoat and undercoat, which are essential to Golden Retrievers' temperature control and comfort, should remain in tact). When we picked him up, they had completely buzzed everything except his tail, leaving his undercoat exposed in several places on his shoulders and back. It was clear the groomer did not have much experience with grooming (given the uneven nature of his "buzz cut") and especially with grooming by breed standards. Our dog seems fine (and we will monitor him in the sun and will monitor his temperature control when outside this summer), but this can have some really negative impacts for other large breeds who should never be shaved down so far, including other Golden Retrievers, as it can prevent the hair from coming back normally and can harm their health. I would not go back to Pet Nation for a grooming or any other services as this was just a very disappointing and unprofessional experience overall. A helpful link: http://www.absolutelygolden.com/golden_retriever_grooming.htm read more

I did receive a call back from the manager immediately and she listened to my concerns. She did offer for me to bring my dog back for a free grooming appointment. I appreciated the offer but still have chosen to take my dog elsewhere. read more

We have been taking our yorkie here for daycare, boarding, and grooming ever since they opened. The staff are so nice to the animals, the grooming is very affordable compared to everywhere else and she always does an excellent job, and I always feel very comfortable leaving my dog there whether its for a day or a week. :) read more

Totally awesome my dog settled right in and had fun all day friendly staff friendly dogs clean facility well fenced

We love Pet Nation Lodge! Elsa loves coming to play during the day, and everyone there does a great job with all of the dogs. We've boarded her at Pet Nation Lodge as well, and she always has a good time and is well cared for. All of the staff are so friendly, and they clearly love being with all of the dogs - and the dogs love them as well! The addition of Dock Diving adds another great activity. We've recommended Pet Nation Lodge to several others. Elsa comes home from a day at Pet Nation very happy - and tired! read more

This is the first time we did long term boarding for our pups here. While the staff are friendly I can't recommend it after this visit. One of our dogs now has kennel cough despite having been vaccinated and has loose stool. Both dogs' collars were chewed and destroyed as well as a $65 seresto flea collar which is concerning with all its chemicals. Not sure how long the dogs were left alone to destroy them but it was obviously quite some time. Kennel made no apologies or offer to replace them or comp us. Other kennels typically remove them from the dogs. Our dog also ran out of food and they charged us a premium price for a small replacement bag. At pick up they couldn't locate an expensive leash. We insisted they find it. Definitely not worth the cost we paid. Will drive a bit further next time for a more reliable kennel. read more