These guys are the best. I've had a few watches at the shop and they're always great. Visit them…read moreand you'll feel the same!

My wife had a vintage silver bracelet repaired (safety chain had been missing for years) Polished…read moreto perfection. We also had a Tiffany's bracelet clasp and new charm installed. Flawless and looks like when it was purchased from Tiffany's yesterday (over 20 years old). Again flawless.m loop Troy Kim and his parents have been restoring our possessions for decades! Love them!!!!

I am very pleased to share my great experience with Quest Fine Jewelers. Sharyn Park met me and…read moreunderstood that I wanted to turn my turquoise earrings into rings for my son & I. They did a marvelous job- the rings fit perfectly and looked as though they were always rings! We are most pleased & are happy to highly recommend Quest Fine Jewelers to everyone! Debbie S

My partner and I did not have a great experience here. We made an appointment, which our consultant…read morewas about 20 mins late to due to finishing up with another client. Once our consultant started helping us just kept us looking at one designer until I asked if we could see more options. She kept showing me things that didn't really fit what I was asking for. At one point another consultant got involved and tried to talk us into getting a smaller ring (we were looking in the 2.5ct. range, so not anything crazy) and was showing me options that were not what I was looking for. Our consultant just stood there and let him do this without stepping in and saying what he was showing was not what I was looking for. Ultimately, I was excited for our appointment based on the good reviews, but ended up with a really disappointing experience.

Liljenquist & Beckstead has consistently delivered superior customer experience and a delightful…read moreengagement with clients time and time again. I have worked with Norman Raslan and can say that he exemplifies the highest levels of customer service and strives to delight in each interaction. He's truly exceptional at his craft and helped to make our experience so memorable. He was fantastic in helping me find something beautiful for my wife's 40th birthday. I couldn't recommend him or Liljenquist more highly

A five-star experience that turned a meaningful purchase into a moment we'll cherish forever…read more We had a fantastic experience at Liljenquist & Beckett buying a push present for our second child. Rebecca made my wife's first luxury watch purchase feel truly special, walking us through the Cartier Panthère options and making sure she was completely comfortable with her choice. Since my wife is pregnant, they even added an extra link to ensure the perfect fit--such a thoughtful touch. Seamless service from start to finish. We'll definitely be back.

Beware of Aspen Jewelry if on Facebook. It's a scam. You order 1 item under $15 due to…read moreclearance...and they bill your credit card monthly $22.50!!! Citicard now well aware of their SCAM! I'd give them 0 stars!!!

Great experience this week at Aspen Jewelry! This was my second time using them and I will always…read morego back. I went in with my wedding and engagement ring. I needed both widened a bit. Gretchen was so helpful in finding the perfect size. She explained everything to me (my band has claddagh symbol all the way around) and how there maybe a space where the claddagh is smoothed out to stretch it. I was quoted a price and told it would be about two weeks. Was pleased when the rings were ready for pick up a week early. Rings fit perfect and both rings were cleaned and sparking! Aspen has a real mom and pop feel. All that work there are personable and helpful. Thanks again to Gretchen for all her help!

Amazing work this family does. Ken took one garnet bracelet…read moreand made it into three for my daughters and self to wear. Gifted the girls in Mother's Day!! They are beautiful and thoughtfully made. Ken is an artist. He will size, create and suggest a wedding ring for you. I've had many diamond rings made thru the years of living in Vienna. His wife; Maril (spelling?) is wonderful and kind and helped pick out a new wedding band. She is gorgeous & has a good eye. I have been going to them for 25 yrs and they are the best for making jewelry w/ super ideas, and their show room is full. ..... Love this jewelry store and it is worth the drive. Never pressured into buying - Gorgeous choices. Good parking.

Friendly and helpful service ! Great place to trade in some jewelry for new pieces ! They have been…read morein business for decades and I see why! Will keep returning for sure!

Do not buy if you want a product that lasts with no run around!!!…read more This place is a joke. Ny husband bought me a (albeit) beautiful eternity ring 18 months ago (Side bar being it gets ridiculously dirty bc of the way the gems are cut and did not disclose. And even though I took it in at least three times to be cleaned could never look like it did on purchase. A stone falls out. Ok fine. They have a store. I take it to the store and they can't do anything but send it away. Takes the folks more than a week to reach out on email. I book an appointment. First available--another week!!! Says 1130am. It says eastern time selected. (I even went back to CONFIRM that was a booking option). It loads into my calendar as eastern. I get a call at 2:30 eastern--it booked on their side as pacific... I call back 20-30 min later when I get the message. After all the holds etc. get a person (Michael/employee number 101655) on the phone. More hold to connect me to repairs. Comes back--"given we are now an hour past your appointment time..we need to reschedule) Um excuse me? We are 4 hours past my appointment time when your side called me. Asked repeatedly to speak to a manager. DENIED. Asked again. Can have a manger contact you in 24 hours. WHAT THE ACTUAL??? Refused to connect me to a manager or supervisor on the spot. Try to call the local store I purchased at--get their corporate overloads again... Go back online to make another apt--none for another week. I still don't know if they will even fix the ring. What it will cost. Nothing. This should not be so difficult. And I'm still flabbergasted that they made their mistake--mine. And then denied me escalatory measures.... AVOID. Nice "front" that they don't standby.

We visited this Brilliant Earth location to shop for wedding bands and had such a great experience…read more The staff was extremely helpful and made the process really easy. We were seen right away at our appointment time, and they had a wonderful selection to choose from. Highly recommend!

Owner(s) are incredible. Family-run and family-owned business w/ Argentinian roots. Great…read moreconversations and superior customer service. Recommend this jeweler to all within a 100-mile radius of Great Falls, VA. Thanks for the assistance with my ring !

What a delightful experience finding this hidden treasure. I stopped in--the whole experience felt…read morelike a spa or a resort--I've never had a comparable retail experience. So welcoming & with unique inventory--including from estate sales, for example.

My fiancé and I had AQ Jewelers make my custom engagement ring. The whole process was super easy. I…read moreshowed Stephanie and Andrew what I wanted, they coordinated the pick up date with my fiancé, and sent us the CAD drawings for final approval. It's such a stunning ring, and it's exactly what I wanted! Stephanie is amazing at crafting beautiful and durable rings. I also bring my ring in for cleanings and tightening whenever I need, and there's no cost for that since I got the ring from AQ. My fiancé and I just went back to order our wedding bands. Highly recommend AQ Jewelers!!!

I trusted Stephanie with resizing several sentimental pieces of jewelry--three rings and a…read morebracelet, including a family heirloom that belonged to my great-grandfather. When I first met with her, I asked if it was even possible to make my great-grandfather's ring a few sizes smaller. I specifically asked whether resizing it would affect the stone or the integrity of the ring because it was an antique that had been in my family for years. I explained that I had waited a long time to have it resized because I wanted to make sure it was done correctly. Stephanie assured me it would be "not a problem." She told me to trust her and to read all of her good reviews. I told her that her reviews were the reason I chose her business. I also explained that I had never had jewelry resized before and asked several questions about the process. She told me that she needed to cut out the extra silver from the band in order to bend and make the rings smaller, then soldering them to melt the metal back together. I was excited to finally be able to wear these pieces, and she made me feel confident that they were in good hands. After examining everything I brought in, she told me the work would take about a week. I told her there was absolutely no rush because I wanted to make sure she had plenty of time to do the work carefully, so I actually left my jewelry with her for an additional week. She was pleasant at the beginning of our meeting but then became noticeably snappy, repeatedly reminding me that I would need to bring the yellow receipt to pick up my jewelry. That was understandable. When pickup day arrived, I called a few times. During my first call, she sounded busy and told me she wasn't finished working on my rings but that they would be done by closing time. She said she would call when everything was ready, and once again reminded me--rather abruptly--that I needed to bring the yellow receipt. As closing time got closer and I still hadn't heard from her, she finally called to say my order was ready for pickup and again reminded me to bring the yellow receipt. I assured her I hadn't forgotten. When I arrived, she informed me that one of my rings had not been resized to the size I requested because she "didn't have enough time." This was confusing since I had already given her an extra week beyond her original estimate. It made me wonder whether my order had simply been forgotten. She told me she had just finished working on it. I asked why she hadn't mentioned over the phone that one ring still needed more time. She admitted she should have told me and said she would take care of it. Unfortunately, the ring she needed to resize again was the one that had belonged to my great-grandfather--the same ring I had explained meant so much to me. Having to resize it a second time was very concerning because repeated heating and soldering can increase the risk to the stone and gradually thin the silver. I left the ring with her for additional MONTH. When I got it back, it was still too big, and the silver had been soldered and buffed so thin that I'm honestly afraid to wear it. If Stephanie wasn't confident that she could resize these pieces properly--especially a sentimental family heirloom--she should have been honest with me from the beginning. I would have appreciated her telling me the job was beyond her comfort level or expertise so I could have taken my jewelry to someone else. Or chosen not to have it done at all. Instead, she accepted the work, assured me there would be "no problem". Overall, I am not happy with any of the resizing work. The seams on the resized bands are not smooth or seamless, and the workmanship looks rushed rather than carefully finished. Stephanie asked whether I was happy with my rings, and I honestly told her I wasn't. She tried polishing them to make them look better, but they were still uneven and bumpy. Another issue that disappointed me was that I was never given the silver that had been cut from my rings during the resizing process. Since this was my first time ever having jewelry resized, I didn't know I should ask for those pieces, and they were never offered or returned to me. I later learned that many jewelers return the precious metal that is removed, so I was surprised to find out mine had been kept without any discussion. My great-grandfather's ring is now essentially unwearable for me, and I never received the silver that was removed from my rings. I trusted Stephanie with sentimental family heirlooms based on her reputation and reviews, and unfortunately, my experience was extremely disappointing. Her rates were extremely overpriced and were almost triple the amount other jewelers quoted but was willing to pay thinking the results would be exceptional base on the reviews.