This place is an awesome hidden gem! I took my Grandpa's old watch here to get the battery…read morereplaced and they had it done in less than 15 minutes. Very quick and speedy service. Only $25 which included the battery and replacement. They are very professional and efficient. All work is done on the spot. 10/10!

One of the employees kept shouting at me on the phone. I wanted to add some additional services,…read moreand so I asked if he was sure the watch was already done. He began shouting for several minutes. It's crazy that I wanted to give them more business and his response was to become angry. Also, when I first came in, somebody quoted me "under $100" for two displaced pips. When I came back later, a different man told me it would be $150. This is obviously an egregious price for gluing two pips. The bigger issue is that they do not honor their quotes.

this is the only jewelry store I will go to. John and Maria are just awesome. if you're looking to…read moredesign something unique John is your guy. this store is so much fun...the jewelry is amazing and so much to choose from.

Personal Touch comes through for me again. I was able to purchase a Valentines Day gift and get it…read moremailed to me in NY. I've been a customer of John's from when he was in NY and I continue to do so since he relocated to VA 30+ years ago. Personal Touch has a very wide selection of top quality merchandise and the staff is very professional and friendly. Keep up the great work.

I am very pleased to share my great experience with Quest Fine Jewelers. Sharyn Park met me and…read moreunderstood that I wanted to turn my turquoise earrings into rings for my son & I. They did a marvelous job- the rings fit perfectly and looked as though they were always rings! We are most pleased & are happy to highly recommend Quest Fine Jewelers to everyone! Debbie S

My partner and I did not have a great experience here. We made an appointment, which our consultant…read morewas about 20 mins late to due to finishing up with another client. Once our consultant started helping us just kept us looking at one designer until I asked if we could see more options. She kept showing me things that didn't really fit what I was asking for. At one point another consultant got involved and tried to talk us into getting a smaller ring (we were looking in the 2.5ct. range, so not anything crazy) and was showing me options that were not what I was looking for. Our consultant just stood there and let him do this without stepping in and saying what he was showing was not what I was looking for. Ultimately, I was excited for our appointment based on the good reviews, but ended up with a really disappointing experience.

After shopping at several jewelry stores, Diamond Concepts was, without question, the best…read moreexperience we had--and that's all thanks to Mitra! From the moment we walked in, she made us feel welcomed and truly listened to what we wanted. Her knowledge, professionalism, and attention to detail were incredible. She helped us find my absolute dream engagement ring along with two perfect rings for my fiancé, all for an unbeatable price. We honestly couldn't believe the value we received! Mitra's salesmanship was impeccable. She never made us feel pressured and instead worked with us to make sure we got exactly what we envisioned while staying within our budget. She went above and beyond to ensure we left completely happy, and that's exactly what happened--we walked out absolutely thrilled! I am completely in love with my diamond engagement ring, and my fiancé loves both of his rings. We truly couldn't be happier with our purchases or the outstanding service we received. We will absolutely be recommending Diamond Concepts and Mitra to all of our friends and family. We also know exactly where we'll be going for future anniversary, birthday, and Christmas gifts. We have found our jeweler for life! Thank you so much, Mitra, for making this such a special and unforgettable experience. We can't recommend you enough!

Walked in there not expecting the exact same vibrant personality I exude. Queen Mitra (as I…read morerespectfully named her) made me feel like we were friends for a long. I bought, I left, and I will come back! Customer service and appreciation to the tee

I had such a wonderful experience at Haus of Urbi. Pratt is incredibly sweet, patient, and…read moregenuinely honest. She made the whole process feel thoughtful and easy. You can tell she has a refined eye for jewelry and truly cares about helping you find the perfect piece. They offer so much more than just permanent jewelry, and everything feels beautifully curated. I got an elegant permanent necklace and could not be happier. It is dainty, timeless, and perfect for everyday wear. I will definitely be back and highly recommend Haus of Urbi for anyone looking for quality pieces and a delightful shopping experience.

We came to this location for my birthday! My best friend sang the praises of this location and…read moretheir permanent jewelry and I am so happy that she did because we had an incredible time. The shop is owned by a husband and wife duo who are absolutely lovely people. The service was excellent and they made us extremely comfortable. The ambience and store itself has a great energy and appearance to it with light pink and gold accents. The displays are elegantly placed, and it's clear a lot of thought and effort went into this location. I cannot wait to return again !! I've already had friends asking me about where I had this beautiful permanent bracelet done and when I told them Reston town center, they could not believe it!! They have plenty of options from normal jewelry, fine jewelry semi fine jewelry as well as the permanent bracelet options with gold plated options or goldfilled options, depending on your price point. I walked away with a beautiful dainty minimal bracelet with a small J charm that I absolutely adore.

I highly recommend Ardavan as your go-to if you have an engagement ring/diamond to sell or buy! I…read morewas skeptical about selling my diamond for three years, but out of ALL of the places in the Northern VA area...and I went to at least five, Fairfax Diamond Buyer is by far the best! Ardavan, the owner, was always patient with me! He's very educated in buying and selling diamonds and well connected to the community! I had some pretty bad experiences with other jewelers. I only speak positive praises of Fairfax Diamond Buyer. Save yourself time and go straight to him. You won't regret it!

Came here to sell a diamond ring I've had for a while. Great service hear price I was very happy.read more

Attention to every detail!…read more They do magnificent work here on their own designs, I was very impressed. The shop also has a really interesting, well-curated vintage/antique jewelry section. In addition for the holiday, they worked with a local florist and baker to make really sweet, thoughtful Valentine's gifts. I loved mine! They even involved my kids in gem exploration (check out their geode kits online). Even the thoughtfulness with which they wrapped and presented our purchase showed their attention to detail. They are all the reasons you want to shop local. So do!

I would like you to take a moment and sit back and picture a world where we did not yet know the…read morewords, "COVID-19" or "social distancing." This is the idyllic world we lived in, in late February 2020, when I strolled into my local small-town jeweler, Hunt Country Jewelers, and dropped off my diamond stud earrings to be reset in yellow gold. I dealt with Claire Cutshall and our interaction was pleasant and brief. She told me my earrings would be ready in about 2 weeks. Fast forward about two weeks into early March: schools are shutting down, people are hoarding toilet paper, and fear is running rampant. It is then that I get a phone call from Claire letting me know that while in transit to New York City, my diamond studs were stolen out of a package. This, my friends, was the first time I had ever heard that my diamonds were leaving the small hometown shop known to us as Hunt Country Jewelers. If you read their very own website's homepage you see they pride themselves on all of their in-house work. I was so shocked to hear that my diamonds were lost but was pacified by the owner's reassurances that she would make this right and replace them with "better" stones. The original diamonds were roughly 1/3 carat each but Claire insisted they were only 1/4 carat each and that I was mistaken about their size because they had a bezel setting, making them appear larger. Luckily for me, I had an old appraisal stating that I was correct about their carat weight. I should have known at this point that this business was going to attempt to cut corners in dealing with my issue, but sadly I did not. She did indeed replace my stones with ones that were reportedly slightly "better" and had them available for us to pick up. They looked fine enough, although certainly not very different than the ones I had dropped off, but Claire told me they were better so I trusted that. At this point, we were embroiled in the most stringent COVID restrictions and the idea of getting an outside appraisal, or frankly going into any brick-and-mortar store was almost unthinkable. I tucked them into my jewelry box and believed they had made the matter right. In October of 2020 things had somewhat settled down, so I took these earrings to a very trusted and long-established jeweler to have them graded and appraised. Much to my surprise and chagrin, they graded worse than Hunt Country Jewelers had told me in color, clarity, total carat weight, and overall value. When I contacted Hunt Country about this, the owner assured me that she had specs on the diamonds asserting that her information was correct. I had to contact her multiple times via phone, email, and even dropping in to get this information. She did offer to have them graded out of the setting in front of me, but at this point, I had frankly lost trust in their information and decided to instead go to a third independent jeweler. I am sad, though not surprised, to report that the third jeweler concluded that the second jeweler, and NOT Hunt Country Jewelers, was accurate. In conclusion, while the new stones were a relatively fair match to the originals, what I was most upset about was the dishonest assertion that they were a superior replacement to compensate me for the sentimental loss and then their defensiveness when confronted with this fact rather than a sincere apology. I clearly will not be darkening their doorway again in the future and would really caution you to think twice before you trust any jewelry you care about with Hunt Country Jewelers.

Please go get your watch fixed/fitted whatever you need GO TO this guy. I'm not even kidding I took…read moremy watch to EIGHT different jewelers. They all told me they didn't have the tools to fit it or they tried and something was "wrong with the watch" that the pin wouldn't go out or something different each time. This guy looked at my watch for 2 seconds said $10 and fitted it less than 10 minutes. Everywhere else was also trying to charge me $40 or more. Nicest guy and best deal you're gonna get hands down. take it from me I wasted 3 hours of my life going to different places about to scammed.

Excellent prices, fast service, great advice! I had been at another place to change batteries for…read moremy watch and they wanted to charge me $30 bucks but this place charged me $10 and was done in less than 10 minutes. The guy was fast and transparent about the price. I came back to pick up my watch and asked him about the fit and he helped me out. Highly recommend!