We had such a great experience with I Repair It Fast and Harry (Harout)! He fixed our iPad screen…read moreand was incredibly honest, kind, and quick throughout the whole process. When we came to pick up the iPad, the screen looked absolutely pristine, but it started doing some weird things on its own. Harry was immediately super apologetic and insisted on keeping it to make things right. Since it was close to closing time, I fully expected to come back the next day -- but within about 30 minutes, Harry called to let us know he had fixed the issue and everything was working perfectly again! This level of customer service is hard to find. Harry has actually repaired several of our teenagers' devices over the years, and every experience has been great. We'll absolutely continue coming back in the future. Very, very happy with our service. Thank you so much, Harry!

This happened a few years ago, and to this day, it still leaves a bad taste in my mouth every…read moresingle time I drive past this place. I genuinely hope this individual no longer works here and that it was just a one-off bad worker--unless, of course, he is actually the owner of the establishment. Either way, the experience was so terrible I feel compelled to share it. I called this shop multiple times beforehand to get a quote for a cracked screen repair. The technician assured me it could be fixed and recommended going with the aftermarket glass. After assessing it in person, he confirmed the plan, took the phone, and told me it would take about an 1-2 hours. When I returned, the phone was completely taken apart. Suddenly, the story changed. He claimed the back case also needed to be replaced to fit the new screen--something he specifically assured me wasn't necessary before he started. He also said that there was something wrong with the front facing camera, which it didn't before I gave it to him. He quoted a new price for the extra work that almost equaled the cost of a brand-new phone. Because the extra cost didn't make sense, I told him to just put the phone back together, offer a fair price for his time, and I'd just buy a new phone instead. (The phone was fully functional before this; it literally just had a cracked glass). He completely refused to reassemble the phone unless I paid for both the new rear case and the glass. He basically held my device hostage, forcing me into a costly repair under his terms, or forcing me to walk out with a completely disassembled, non-functional phone. I felt backed into a corner and had no choice but to pay. Unprofessional, dishonest, and predatory business practices. Avoid at all costs.

I was at my wits end and did not know what to do and cannot use my phone and cannot charge it. I…read morewas referred to this place and I cannot tell you how excited I am that they were able to fix my phone affordably quickly and just all-around professional there's more than just phone services here though there's also like mobile services. They also sell different things and they also repair/unlocklaptops or iPads I'm not saying they could do everything but I'm just saying what he did for me today was absolutely phenomenal! I am coming back to bring my iPad and my MacBook... You know how it is when you cannot use your devices and this man had my device up and running in 15 minutes! They are on a busy corner, but there is parking in the back! If you were having any kind of electronic issues stop by, they will take good care of you!

Outstanding and honest! Came in and charged me an appropriate amount to completely revamp my phone…read moreand change the battery and then when I came in again with my daughters phone expecting to have to get the same he told me that I didn't need anything and changed some of my settings. He literally was honest enough to say it was a Settings issue and that I didn't need to spend any money. That is great service and I will be coming back to him for all my phone issues

They were fast and to the point. They gave me all of the information I needed and fixed my laptop…read moresame day!

I dropped my computer in January of 2026 and completely cracked my screen. I brought it for for a…read morerepair, and they were able to fix my screen within 24 hours for $350. I was very happy with the service until my screen cracked from a very light touch in May of 2026. I was puzzled that a simple touch to the screen would crack it so easily. After the initial repair, I have always been very mindful of how I interact with my computer, as I work from home and need my computer on a day to day basis. I brought it back to Gadgetneeds to explore solutions. While I was telling the reps what happened one of them asked me "do I believe I the words I say? You must have done other damage to it." I told them that it is really bad business to insist that a customer is lying, and that I refused to pay $350 again to only be faced with the same issue in 4 months. I recommend avoiding this business. It is unfortunate that Gadgetneeds is not only able to stand by their work, but also questioned my integrity while trying to make this repair happen. I will find a business that is able to listen to their customers for this next repair.

Make sure you call to request an appointment before coming to the store! They are appointment only!read more

i have an iPhone x with a shaky rear camera and inoperable face id. i requested a quote regarding…read moreexpected costs... no response. I don't know if this is an actual vendor. after several days the company reached out to me in attempt to reconcile a bad star review. i have increased my star rating. the pricing was reasonable (+); however, my facial id (according to him) isn't fixable by their company. i mostly appreciate the communication and feedback. most things can be copied and replicated - - customer care is more difficult to replicated. if i got my repair here successfully, i would have been an advocate.

Quick repair with warranty. Best price out ouf 7 different inquiries i made. Open on a Sunday!…read moreresponds quick!

I was very happy with their service. The part for my iPad…read morewas damaged. They notified me the repair will take one more day and gave me a free screen protector for the delay. Communication was prompted. I found the overall experience excellent

Honest guy, great service for a good price…read more Comes to you, gets the job done quick. I got a screen replacement with a screen protector, he came and did the whole job in 20 minutes while I finished walking my dog. Highly recommend.

I was skeptical at first but thought I'd give it a try. He took my phone and worked from his car --…read moretook about 30 minutes. After he was done, he had me check it before leaving. I was able to trade in my phone with my carrier and had no issues! Definitely recommend and the prices are reasonable.

I brought my iPhone 14 Pro in with only 10 minutes left in the day. Despite the fact that you did…read morenot have the actual battery in stock, he went above and beyond and used a test battery in my phone, as he knew it was my birthday and something that was needed desperately. What else can I say, amazing value, outstanding service, and Lightning fast repair with quality replacement parts. I would highly recommend to any of my clients family and friends.

I give this place a 5 star rating because of Will, the guy who fixed the charging port on my iPhone…read morefast and with great customer service.

Went in to have iphone battery replaced. Quick, fast, and excellent customer service. I returned in…read more30min and it was already done. Would recommend! Ample parking in the back!

I was met by "Will" who was very friendly and informative. My phone had not been holding a charge…read moreand he replaced the battery. He showed me my old one. WOW. I will go there again when I have phone issues.

Great customer service. Jesse was quick, efficient and kind! Will definitely return to this store…read moreand recommend to my friends and family.

TL;DR: did not use their service, but they are extremely honest…read more Something was wrong with my camera because all my pictures had streaks of light on them. Also, there is a bright spot on my phone on the right side, which affects my wallpaper. I came into this place to have it checked out and see how much it would cost to repair. The tech took one look at the photo and said it's not the screen that's damaged. It's the photo is highlighting a glare in the background. He switched it to night mode, and the glare was gone, so it was clearly the photo I had as a background and not the screen itself. Also, I asked him about the streaks of light on my photos. He took one look at it and said that my lens cover is really dusty. He cleaned it off and we took a photo and all the streaks were gone. I wanna point this out because these are two things that any dishonest repair shop can easily say they will look at it and fix it and charge me $100-$200. Because of their honesty, this was a five minute visit where he did want adjustment and one lens cleaning and didn't even charge me. It's good to know that they are still honest repairman out there. If I do have a problem, I will be sure to come back here

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.