The physical therapy department is fantastic they know what they're doing and another great part of…read morethis facility is the activities run by Stephanie deandra and Angelina they make the day go by faster and funnier

The administrator has changed recently, but they have the same great staff that's been around for…read moreyears. Stephen the admin comes with experience and will take time to introduce himself and answer concerns. The building is older, but clean and well maintained. You actually see patients awake and out of their rooms. The surrounding area feels safe and parking is accessible. There's a certain stigma that surrounds nursing homes, but a short term stay with the right people can get your quality of life back. I just wanted to say thank you to everyone that worked with us.

Shout out to Dr Sung Lee for being so thorough and getting treatment going good for my dad. Love…read morelove love how he got the ball rolling for him. Dr John McNeal for going to see my dad in the ER sooner than later. he sat down and listened to my dad and myself. He explained well, was not rushed, and also made us feel comfortable with the care. Dr Fiero from ER, he was also quick, explained things well, joked around with my dad, was appropriately concerned and got things done. He was so nice! I want him as my grandpa he's a sweetheart. Great care from the nurses Mary so profesional, smart, and caring. She was teaching Vince Jr. who also did great speaking with my dad, starting his ivs, and giving his meds as he needed them. Thanks for shaving him too. Thank Kayla RT for your excellent watchfulness of his breathing . And thank you Beban for helping us get home. And Vince for checking up on my dad throughout our stay, what a sweetheart.

A Health Hazard Disguised as a Hospital…read more This was my first and only experience with Mercy Hospital under Dignity Health, and I can say without exaggeration that I would prefer to go to an unlicensed facility before returning here. My 75-year-old relative was admitted to the emergency department due to a mental health crisis. What we encountered was appalling: the room was filthy, littered with trash, floors unmopped, no bedding, walls stained, and an overwhelming stench filled the air. This was not an isolated issue--both rooms we were moved through were in similarly unsanitary condition. While the hospital often responds to public reviews citing privacy concerns, I found this ironic. As a licensed psychologist, I was shocked by the complete disregard for HIPAA. Conversations about treatment were held openly, with no effort to preserve the dignity or confidentiality of patients in crisis. I visited two different bathrooms on two different floors, and both reeked of urine. I'm not sure how a hospital could maintain a level of cleanliness worse than a gas station restroom, but somehow this facility managed it. Despite being cities away, I felt I had no choice but to remove my relative from their care. The conditions were simply unpalatable and not conducive to anyone's healing--particularly someone experiencing a mental health episode. *Highlights* (because credit is due): The security staff were very kind and helpful Phone calls were answered promptly Medical staff were personable and kind They showed compassion toward patients with mental health conditions However, compassion alone cannot make up for the deplorable conditions and lack of basic patient privacy. I sincerely hope Dignity Health re-evaluates the standard of care provided at this hospital--especially for vulnerable populations. "If you are ever in a crisis call 911 and ask for a different hospital intake."

Very nice facility. Staff is nice. I definitely would be a patient here. People complain bout…read morenurses and staff . But when people have a million things to do. I'm sure it's hard to focus on one persons attention that they would receive at home . But they try their best.

My mother in law was just sent here for physical therapy after hip surgery . She is receiving…read moreinadequate care at this facility . 1- when letting staff know patient needs to use restroom it took over 2 hours for staff to finally show up to help patient to restroom 2- patient pushed button for staff and took over 30mins for staff to come check to see why button pushed 3- patient meals are below state standard especially for patient recovering from surgery this is considered the best in Merced but has a below standard rating by Medicare.gov

This is a 10 Star operation. I was discharged from the hospital on a Friday. On Saturday, RN…read moreHalpreet called and set up an appointment the next day, on a Sunday, to see me. Then on Tuesday I had my first physical Therapist, Brittany visit, then on Thursday I had Occasional Therapist, Edwin visit me. All 3 were compassionate, friendly, and very knowledgeable. What they have done for me has been unbelievable and greatly appreciated. I was even seen on Monday, a holiday!! What a shock. The service from Progressive Home Health care and these 3 people have put the word Extra into Extraordinary!! Thank you, Thank you. Stan Sogsti Lodi, Ca.

Nurse just showed up no call no appointments I just got out hospital because I suffered stroke…read more Nurse that was assigned to my case was rude and didn't call before showing up to my home. She rushed me when I could barely speak trying to get my words out. She forgot to bring paper work for my signature. She just wanted to get here have me sign papers and leave she didn't even stay here to help me. I would not recommend this home health care company. I had a bad experience with them.

Personally, I love the services they provide. There's a full staff, from nursing, social services,…read moreand transportation. The people who work there truly care for every person and give them the best attention necessary to avoid decline. My mother goes there and loves it. She always anticipates to go the following day. Definitely recommend it here.

Although I miss this place and the wonderful seniors that attended I hated the staff. Very…read moreunorganized. And treated employees super wrong. Fired with out telling them why. I would never recommend any family or friends ever going here

I've been there a few times...all nurse's were caring and kind to me. Of coarse some more than…read moreothers but no "bad" experience's.

ZERO STARS if I could. Avoid this place if you don't want surprised billing! Business manager…read moreenjoys her power to much and refused to adjust billing to the correct coding for my procedure even after my doctor acknowledged his mistake. Business manager told me over the phone is was insurance fraud if the coding was changed, but my insurance company confirmed with me that it can be changed without issue. This woman just refused to do it!! I do NOT recommend this place, take your health care another facility.

I can't thank Rachel enough. This has been a difficult time for myself, my family and my Mom…read more Rachel was always there for me, anytime day or night. She listened to my concerns and had a resolution that worked for everyone. The caregivers were great, and so good with my Mom. I don't know how I would have gotten through this without them! Thank you Rachel and Courtney too! You are truly angels!!

My Mom has been receiving home health care from Sequoia Home Health, Kris, the owner & RN is…read moreamazing, very caring & very nice. Linda the physical therapist is very caring & very nice as is Maty & is Foua the occupational therapist. Incredible, compassionate care! Many thanks!