We would highly recommend the team at Root Mortgage. We were fortunate to work with Juha, Heather,…read moreAlex, and McKinnley each who provided us with an excellent loan and home buying experience. We appreciated their attention to detail, exceptional communication with us and our broker, the teamwork and helpful information they provided made making important choices throughout the process easy. If we need services again in the future we will certainly return to the Root team for their support.

Did not have a good experience with these guys. Needed to go the NQA route and they were not good…read morelisteners, attentive or creative at all. Seemed too cozy shooting fish in a barrel in a high-demand market to really need to advocate for an unconventional loan candidate.

Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

This is an edit to a prior review that I'd written based on my having sent an inquiry e-mail and a…read morevoice mail a couple of days later, and never having received a response to either of them. I waited to write the review since the COVID-19 pandemic was in full force at the time of my initial query. While I was very disappointed to have not received any responses to my initial inquiries, I was VERY impressed to have received a personal response on Yelp within minutes of my posting my original review, apologizing for my not having received any responses, and asking for supplemental information so that they could investigate and try to find a root cause. They checked their systems and couldn't find my contact attempts. Their demonstrated concern for potential customers was very evident, as was their professionalism in taking the time to write a thorough and thoughtful response as well as their desire to find and fix the root cause. I'm not sure when or if I'll be in the market for a mortgage broker service again, but if I am, I'll definitely give Green Mortgage Northwest a shot before I contact anybody else based on their excellent response.

After I applied online, Ryan Dunn scheduled a time to speak with me the following week. Never…read morecalled, no email or messages, never heard from him again. Real disappointed that I took the hit to my credit with this company. Received better communication and approval elsewhere.

The team at Caliber made me feel comfortable from the start. They answered all my questions in a…read moreno-pressure environment. I was working with another lender, and went to Caliber just to compare. Ryan was very professional, and not only beat my other rate in a program that was the right fit for me, but the level of customer service I received from start to finish has earned them a loyal customer! I love my new home, and I am refinancing my rental property with them as well. Very reassuring to have someone looking out for my best interests!

My go to branch for friendliest and helpful staff and walking distance from my place…read more They are my second credit union beside OCCU. I'm considering closing my OCCU and making OnPoint my main banking. I got a very good refinancing rate with them after purchasing my car for a year from dealer financing. I also have a credit card with them.

Been with OnPoint for nearly 15 years and never once had an issue. Someone skimmed my debit card…read moreinformation and drained my account, it was difficult to get OnPoint to review the fraud case in any detail. Their initial review was very basic and they denied me without gathering any information. I had to follow up with OnPoint numerous times for them to re-review the case, all the while they just tell me to keep waiting. I had to send them notes to check cameras at ATMs and provide them documentation they should have gathered if there was any research done. Didn't seem to have interest in making a difficult time any easier. Be weary of their fraud department and don't take their word for anything, do your research if you have been defrauded as the internet provides much more info then OnPoint's fraud dept.

Brent and The Palmer Team at Homebridge were a highlight of the buying process for me as a…read morefirst-time home buyer. People always talk about how buying your first home is one of the most exciting, yet stressful, experiences of your life up to that point. Due to the weight of going through that process, having a team that has your back any time, any day, is HUGE for making the process easier. When I reached out to Brent and Nicole initially, I wasn't even sure if now was the right time. But they immediately got information in my hands that made me confident to move forward, and I'm so grateful for them in helping me and my wife get into our first home. I would give bonus stars if I could, they are all so great! Look no further, this team's service is as good as it gets!

Brent and his team were superb professionals and their expertise was extremely helpful! I highly…read morerecommend!

The consultation support we received regarding our financing options from JJ and Christine was…read moregenerous, thorough, and very professional. We were very pleasantly surprised from our first introduction to JJ and team at how prompt and effective their communication was. This process is one that from our experience can feel daunting and overwhelming very quickly, but thanks to JJ and the Two Rivers Mortgage team we feel confident and informed about our options and next steps.

Nikole Potulsky is an absolute dream to work with. She is prompt in her communication, breaks…read morethings down in a way that I am never struggling to keep up, and I can tell she truly cares about me on a human level. I have been navigating some difficult life circumstances and she has never hesitated to make time for me. She knows her business inside and out and still I NEVER felt like she was treating me like a sale pitch. I've had a quite a few experiences with loan officers and she is a GEM. She's not just great at what she does, she's also real - and that's (sadly) hard to find.

I signed up for Unitus years ago after being treated wonderfully when I wasn't even a member. Fast…read moreforward to today and we closed on our first home. I had always heard about the painful process of home buying and the terrible mortgage brokers and what not. Well, Michelle Hollenbeck made our first go at it extremely easy. She was quick to answer questions, even outside normally business hours. She was professional, she communicated with me during the process and made everything super easy. She really made me feel like she had our best interest in mind during every step of the process. This was totally not the experience I was expecting but I'm so glad I went with Unitus! Once again Michelle, thank you!

I dont understand why my original review was removed but i wanted to wrote a review for Heloc…read moreapplication in this location. Moderator said i couldn't review twice now I repost my review again only for this location. They really wasting my time. The underwriters process is so slow and seems that no one working on the loan, keep calling then for update finally the assistant manager call back with some silly regulatory that no one heard, that the rental income have to be divided by half because your husband is in the tax return!! What a stupid rules that no lender ever have. Wasting my time and really not upto date with the technical loan rules. Dont go to them for loans.

"As a trusted advisor to my clients, I continually strive to find ways to save them money by…read moreobtaining the best possible mortgage financing options. Bill Clark at Alpine Mortgage has consistently succeeded in meeting this goal as they have the ability to represent all of the top institution in the marketplace. They do an exhaustive personalized search to find the best interest rate and mortgage program for their clients. They also handle all of the tedious paperwork and make the process painless. As a busy professional, I need and expect the utmost in service for both my clients and myself, and that is exactly what Bill Clark's team always delivers."

Bill Clark never returned my calls. I would want to touch base with him and left many voice mails…read moresince he never answers his office phone, and he NEVER returned my calls. I purchased 3 homes in the past with great service from a company that doesn't do loans in Portland, so I took a chance and went with Bill since he seemed nice. Wow what a big disappointment. When I talked to the branch manager for Alpine Mortgage Clackamas, Tu Phan, I found him very rude and short.....This was a horrible experience, and I went with another mortgage company that got me pre approved with the same paper work that Alpine mortgage had that could not. If you want a loan officer that is sharp and attentive, stay away from Bill Clark.

We started out having a great experience here during our home loan process. We met with Tim who was…read morevery knowledgeable and really helped us through the process as first time home buyers. After that it went down hill. As we were signing we noticed that Tim had left my husbands name off the title documents. We brought it up multiple times during our signing and requested that they be fixed. Tim's reply was that they were correct and everything was fine. It clearly was not correct if we kept bringing it up. We left after the signing and received a phone call from the escrow company and Tim apologizing to us about the "misunderstanding." During that conversation Tim told us that they would pay for the correction since it was his fault for not fixing it. We have now tried to contact him several times to get our title documents fixed with no response. I would not recommend this company or Tim to get your home loan done it has been such a headache.