I am thankful they took the time to fix everything the design up but I will not be returning. My nail tech rushed, cut me multiple times (cut my cuticles off with a drill bit???) and pretended to not see it until I had to put pressure on one of the cuts, and even then I got no apologies. I really do have no words for this experience but i'll let the pictures of my nails do the talking. read more

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I wish I would have read the other reviews prior to making an appointment. It seemed like the man that gave me a pedicure wasn't sure of the process . He skipped cuticles and heels were barely touched. My nails were cut but not filed correctly and crooked. The staff was very friendly and polite , but the pedicure was $50 and disappointing. Unfortunately, I won't be returning . read more

This is the only place I'll go for my manicure and pedicure with Spa. Super great staff, they always pay attention to detail and make you feel comfortable. The team truly cares about top-notch quality and building relationships with their customers! read more

Golden Nails - Nail Salons Near Me - Pottstown, Pennsylvania

Not only did I not get the person I asked for but the man who did my nails was not paying attention watching videos on his phone and he didn't shape my nails correctly and shaved them down to thin, not even 24 hours after leaving they start to fall apart 2 nails broke off and the gel started to peel and fall off my nails I am beyond disappointed and feel scammed I will never be returning, as someone who's in the service Industry if I did this I would be fired!! this is a shame do better ! read more

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The nail salon was the worst They took two hours to do my nails, and did a bad job at it. The nails popped off in less then a week, and they even glued the nail to my skin. They glued another nail on the tip of my real nail, causing it to snap in half two days later. They didn't make them the right shape either They're also extremely expensive- read more

Golden Nails - The nail was glued to my skin- - Nail Salons Near Me - Pottstown, Pennsylvania

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This salon has very good prices and a wide variety of services! When I was getting my nails done the man (Charlie) was on the phone for a majority of it. Manicure includes cuticle removal, hand massage and nail file and buff so nothing fancy. Gel manicure was $25 read more

I've consistently gone here in times of a pinch in hopes to have a better experience. Sadly that's never the case. This most recent time, I spent $48 to have my dipped nails to be peeling, cracking in half, and hanging off the side of my nail bed. Even after asking to do another coat of dip, my stylist assured me that was enough. I have learned my lesson after wasting hundreds here. Save your money and drive a couple miles up the road. read more

I would give zero stars if it was possible. First and last time at Golden Nails on Sunday, June 16. I had dip powder on my fingers and gel on my toes - and wanted both a gel pedicure and a dip manicure. The color cards they gave me were wrong (even though I asked if these colors came in both gel and dip - told yes) so after my pedicure I had to pick out a new color that sort of matched my toes. Then, the guy doing my nails kept telling me that I should have told them I had dip on my nails because it takes so long to soak off. I told him I did but no one seemed to care. And rather than wait for the dip to soak off completely, he used the tool to remove the dip powder. Because of that he put 5 layers of dip on my nails, assuring me he would smooth them out and make them thin but my nails were uneven so he needed to do it that way and yet my nails are thick, crooked, uneven and look horrible. I'd been there for 2.5 hours and was just so over it. They then charged me $45 for my dip manicure because "I needed 5 layers of dip" - which I wouldn't have needed if they had just let me soak my nails off the right way! Also - while I was getting my nails done, the lady next to me asked to have her dip taken off to go back to acrylic and the man (John), CUT HER DIP NAILS OFF WITH A CUTICLE TRIMMER! read more

Gel Manicure by Nicki. First time here. Was very pleased with service. I was a walk in and only waited about 10 minutes. A very friendly atmosphere. My nails look great! I'll be back. read more

I have had a gel manicure for months now but I wasn't near my usual nail salon today so I stopped here. The woman who started my nails tried PICKING the old gel off with a metal tool, damaging my nails. She was filing them so roughly I told her TWICE that she was hurting me. She then insisted on filing my nails down short after I told her NOT to, destroying my long beautiful natural nails. I was so upset with her they switched the person doing my nails, he apologized and said that he had to finish to even them out. She told him that she had done as I asked and blamed me, even though I gave explicit instructions on how I wanted my nails done. Now all the nails are different lengths and shapes, but they still charged me full price. I left crying. UPDATE: two days later and the gel has already started cracking and peeling off. read more

My normal nail place didn't have any openings and I needed to get my nails done that night... All I needed was a fill. I had beautiful almond shaped nails and the picture below is what I left with... I then proceeded to buy the biggest bottle of acetone I could find and remove them because I was so upset. If this picture doesn't give you a reason to not go here, then I don't know what will. read more

Golden Nails - Completely botched job - Nail Salons Near Me - Pottstown, Pennsylvania

This place consistently makes me feel welcome, makes me feel like a valued customer, makes me comfortable, and makes sure that I enjoy my visit. I leave happy, and Charlie shapes my nails perfectly every time. read more

BEWARE! This is by far the worst pedicure I have ever had. Not only was the shaping, massaging, and painting terrible, but HOURS later my GEL pedicure flaked off and stained my white bedding. Somehow it was still gooey 10+ hours later. Absolutely bizarre and awful experience. DO NOT go here read more

I've been going to Golden Nails for many months for refills and Pedicures, and most of my experiences have been pleasant. Maya and John do great work. I think my gripe comes with the general attitude and ambience of the place. When you walk in, you aren't greeted with smiles and good gestures. They watch you walk in, look at you blankly and ask you what you want done without completing the basic customer service greeting. The pedicure I received yesterday was really subpar; my big toe nails are completely mismatched (one is round and the other square) and when you give your feedback often times they ignore you and continue to do what they want. The gel colors here often aren't opaque and Ive found this to be frustrating quite a few times. I've visited this salon many times but unfortunately I will not be back. As someone who is always kind and tips well, I am very disappointed. Take customers feedback into account and make customers happy when they make requests. read more

I stopped in to get my nails done before my bridal shower. The mail paint peeled within two hours. Next morning most of my nail polish is chipped. Pedicure is chipping as well! read more

Why make an appointment on line when you still and wait 45 minutes to an hour to be seated. They need more staff during busy times. And I'm sorry I'm a paying customer and should be treated that way. I feel like I'm always being rushed out so they can do the next person. I have given them the benefit of the doubt but this will be the last time I will be coming back. There will be no rating from me I'm very upset !!! Unhappy customer!! read more

I went yesterday to get my nails done for my prom I signed in and everything. I sat down for about 45 mins waiting they kept looking at me but never came to me. then one of the workers asked what I was there for I told her for a full set and she just walked away. then finally she asked me to pick a color and sat me down after. I waited about 30 more minutes in the chair. majority of the workers were done the clients they had they just continued to play as if they didn't acknowledge me sitting there. they were cleaning up really early and the owners were being fairly rude to the other costumers there. so about 15 mins later no one came to do my nails so I just got up and left. DO NOT RECOMMEND!!!!!!!!!!! read more

Worst place I have ever been! Nails are uneven. I asked for them to be short and they are super long! Cut me a few times! Rushed on my nails. Didn't talk to me at all. And pushed us to leave quickly. Started vacuuming around us and we're pushing me around! The guy kept pulling my arm and getting mad at me because he was uncomfortable, it didn't matter if I was comfy! The lady that did my brothers girlfriends nails messed up her nails. Made them to short. And kept messing up the nail polish! They also were very rude to her! Will never go back to there again and I don't recommend anybody going there! read more

Golden Nails - Very unhappy. Painful. Not glued all the way. Rude. Rushed us. Never go there! - Nail Salons Near Me - Pottstown, Pennsylvania

I had a full set of pink & whites done today by Jenny and I couldn't be more pleased. Jenny is SUPER nice and talkative, which was a welcome change. Many nail techs don't speak to you at all. When my nails are ready for a refill, I will be returning and requesting Jenny. Did I mention that she's been doing nails for 28 years! read more

I came in for just a pedicure, and understood that there would be a wait. However, they put me in a pedicure tub about 20 minutes after my arrival, and then left my feet in it for over an hour after that. My feet were freezing, and so shriveled up by the time they got to me for my pedicure. No one was willing to help me understand their sign-in process when I first got there, and they acted like I didn't even exist for over an hour while my feet turned to prunes. This place has terrible customer service. Please do not waste your time here !! read more

My nails are all crooked and different shapes. Filing the acrylic was SO painful I kept flinching. Gel polish chipped the next day and started completely peeling off the whole nail within a week. Will not return or recommend. ALSO now they're completely breaking off in half :) lovely! read more

Lovely, personable staff who were engaged in conversation and attentive. Very precise mani.

Terrible! I got my nails done last week, and here I am getting my refill done at another nail salon! My acrylic cracked in the middle, two of my nails fell off! My nails were so misshaped,and thick! I called the salon, and asked to speak to someone, the lady replied "why do you need to talk the the owner" I said my nails are falling off and I just got them done few days ago. She replies and says, ok come in we will fix it , and hangs up on me ! Kinda rude! I won't be going back there any time soon terrible service! And sadly had pay double to get my nails fixed somewhere else! read more

I went here to get a polish change. I was told the wait would be only 20 mins. After 30 mins I asked how much longer and was told I was next in line. After another 15 mins I was told to pick a color and sit in a chair where I then waited another 10 mins at which point I left (which I should have done after 20 mins)! As I was waiting in the chair, 2 employees left knowing that I had been waiting for almost an hour at that point. Honesty is the best policy and they lost a customer. Also, this place isn't the cleanest. read more

The first time I went here since the new store opened, the owners are not pleasant. The one doing my nails also cut me with the drill, then kept pressing on it with the green stuff they use until I pulled my hand away and firmly told her to stop. They did not offer me any compensation and I payed full price. I went again today, only because they have a great selection of colors. Once again the owner came over and basically just sent me to a person to work on my nails. They kept upping the price until I said forget what I asked for and just give me a manicure. First of all you will notice they don't have the prices listed, which enables them to make prices up as they go. And worst of all , they speak there home language for your whole visit, laughing and looking at you which not only is very uncomfortable, but extremely rude and no business manners. I would not refer this place to anyone unless you want a simple manicure with a large selection of colors read more

This place is spectacular, a very attentive, detail oriented staff makes you feel welcome like a regular until you are one. Their dedication to quality is only out done by their impeccable standards for quality and professionalism. Matching the work put out by more upscale places while keeping a personal connection to their customers. Family run atmosphere with unbeatable skill, and economically friendly prices. In a word wonderful read more

This place is great. They always pay attention to make sure they do a great job and actually ask how everything is going. After coming here several times I can finally say I finally say I found my go to nail salon. It only took 14 years read more

I had mani and padi done at Golden nail few times. My french pedicure lasted week at my vacation.Last time I came in,I wanted just plain manicure, I was told to do gel instead,and I was told it will last longer -3 weeks. I asked if I can take polish off with the polish remover,I was told sure, 5 days later,nail Polish started to chip, I was going for date,so I wanted to fix my nails, I tried to take it off,it would not remove.all I could do is peel off entire polish/ was like silicone ,when it came off, my nails were ruined,like after you take acrylic off! I do not recommend this place, as I had bad experience each time. Also do not appreciate when workers and owners speak Vietnamese / Korean/ while you being taking care of! read more

Excellent service! Very nice and helpful! We go in all the time! My 7 year old daughter loves it there! They are very very friendly and sweet to the children! My services have always been fantastic! A++ Even if there was a problem, they would gladly fix it! For sure! read more

This place is very rude and unprofessional. i was very disappointed. i needed a regular acrylic refill and a trim down, the guy was very rude and cut down 95% of my nail when i asked just to be slightly trimmed (i showed him how much to cut) then when i confronted him he said i was complaining, there also was 2 other customers dissatisfied and he was yelling at them while doing my nails. i also was getting rude looks by other employees who worked there. this place is going downhill and very, very unprofessional. could not wait to leave. won't be going back. read more