This place is great, I got 4 pairs of pants tapered and they look perfect. The price was good as well! Definitely recommend this place.

Called in a rush today and they were able to help me out. Brought in a pair of 20 ounce selvage denim for hemming for a quick turn around time. Thanks so much! read more

When I ordered two new pairs of cotton walking pants last month I noticed my favorite pant brand had arrived with extreme bell bottoms. These are not just casual flair legged pants either, they are a full 12 inches across at the hem, which is just insane for a cotton pant I use to take our Aussies to the dog park. I looked up the best tailor in Kalamazoo and Golden Needle repeatedly popped up, so two Saturdays ago we stopped by and explained my problem. First the gentleman working was really sympathetic to my problem. He agreed that the flair was ridiculous and he understood that I was nervous about taking too much away, but at the same time not taking enough - I explained that I'm not big on change. We agreed he would alter one pair of my pants and we would come in the following week. Yesterday (Saturday) we stopped in and as agreed he took off over 1.5 inches from each leg and the pants were still too big. We agreed that each leg would come in another inch and then I gave him my other pairs to alter as well. The pair I tried on was lovely (albeit too big) and did not look like it had been altered at all. As a bonus we got to meet his little french bulldog puppy, who he keeps gated in the back. He lets her out for customers who ask. She was a delight and I probably had way too much fun playing with her, but I'm a dog person and she was just too adorable to resist. I will pick up my multi-pocket walking pants next week, minus the flair and I will not hesitate to use the Golden Needle in the future if we need any clothing alterations. read more

Had a jersey cropped and hemmed that was too long on me. Amazing customer service and the jersey is the perfect length. Highly recommend!

I visited this tailor to get a shirt fixed up for an upcoming wedding. I've had dress shirts tailored often due to my build, and it was never an issue - always an easy process. I should've trusted my gut on wanting to walk right back out of the store. When I came in, the guy was working in the back. I came in that way after parking out back, so that wasn't an issue. He (somewhat shortly) told me where the changing rooms were and said to yell when I was back out. Again, no issue here except for feeling like this guy didn't care at all. I tell him what I needed done and he spent, at best, 10 seconds taking a look at it and pinning it in some places before telling me I was good to leave it. I decided to give him a chance, maybe they're really good here I thought, but I should've trusted my initial assessment and left. I was told it would take a week for the shirt. Longer than I was used to, but okay, easily could be a busy season so it didn't bother me. I called to check on my shirt the day it was supposed to be done. Wasn't done yet, would be by the end of the day. I show up at the end of the day and ask the other person working about it. I then hear the guy in the back swear and before shouting "I completely forgot about it." A bit worrisome, so I said it was fine and asked when it would be done, I didn't want to rush him at all at this point, so I was told to come back the next day around the same time. I got my shirt back and the seams are not lined up. There's what I can only assume is oil along most of them from the sewing machine. The best part, instead of removing the additional material when bringing it in like every other tailor I've gone to, it's all still there. Like it was known I'd need to get it fixed. The sleeves were narrowed a bit and instead of a nice seam running down the sleeve it goes to about mid forearm and then opens back up to show the original seam as well. I hoped I was going to find a place to replace the M & W shop I used to go to all the time when I was in town. Unfortunately, this is not it. This is definitely not a shop I would recommend. At the end of the day, the timeline didn't bother me. It could've taken a month and if I got it back with quality work done, cool. Instead, I was given something that seemingly no care was put into. Another thing that's just really annoying and not a reason for this review. I was explicitly told to leave my hanger. Told "you'll get it back" after I removed it and handed my shirt off because that's how I've always done it. Sure enough, didn't get ANY hanger back. read more

Best tailor in Kalamazoo! This shop has been in the heart of downtown for decades and has always been so reliable while providing great quality. We have been coming here for years, whether it's a small alteration or a bridesmaid/prom dress - Frank is the best! read more

I had a great experience with the Golden Needle. The alterations on my wedding dress came out perfectly, the price was excellent, and the wait time was very short. I would definitely recommend the Golden Needle to anyone looking for tailoring! read more

Best tailor shop in Kalamazoo!!! Fadi Fahs goes above and beyond for his customers. They treat u like a true friend. Quality is top notch and very reasonable on pricing too. read more

Had a really weird experience here, which may or may not deserve a 1-star. This place was recommended (not glowing or anything) to me and my wife, and we needed some very simple alterations so we thought we'd drop off our clothes one saturday. We walk in the store, and there's nobody there. what seems like an eternity goes by (in reality maybe 5 minutes) still nobody there! we could have walked off with a whole rack of suits and not one person would have noticed! We were well within the posted hours, the sign said open, the lights were on, etc. I went to the back of the shop to poke my head around, I noticed one person sewing with his back to us and watching TV with the sound off. "Hello? Excuse me?" multiple times, practically up to the top of my lungs, no response. I understand if you employ hearing-impaired staff, but I was already way out of my comfort zone 5 feet into their back-room to even see this guy and I was not going to sneak up on him to get his attention! If your only staff in the store can't hear, that's really OK, but maybe they should face the door, or have some other method of telling them customers have been in the store for 5 solid minutes! We ended up leaving and heading around the corner to M & W, and had a great experience there. read more

The owner is amazing! The zipper on my dress broke 20 minutes before a wedding. He was so helpful and quickly put in a completely new zipper for a very low price. Definitely recommend this place!! read more

I have been going here for the past 3 years. Have had nothing but great service and the quality of work has been outstanding. Thank you Frank for your service. Wayj read more

Very competent family business - warm, expert, helpful, affordable. These guys have done alterations on several dress pants and major alterations on four expensive suits - all done expertly, quickly and very reasonably. Love this shop! read more

I am happy with my experience at the Golden Needle. I was referred by an acquaintance. Since I bought a new suit that needed alterations, I stopped by their shop and was quickly greeted. Frank is friendly, helpful, and offers extraordinary suit tailoring for a good price. I learned about their line of suits constructed from quality materials for a better look. He was very knowledgable, has an eye for detail, and went the extra mile to make my suit look much better. He has customers in Chicago who send their suits to him for tailoring. If you are looking for a skilled suit tailor who can help make you look great or are looking for a new suit, I recommend the Golden Needle. read more

I went to their shop after having problems at another tailor, I'm getting married in three weeks and it's a stressful time to have mistakes made on your dress. They could not have been more professional and helpful and made me feel it is. Haven't picked up the dress yet but trust that they will do a fantastic job would highly recommend. read more

Bustle In my dress broke at my wedding which was just awesome to carry around a train all night they got it done fast but not sufficiently

Been having my alterations done here for years and I wouldn't go anywhere else! Excellent service and quality work! :)

I tried to give this place ZERO stars and it wouldn't let me! This place deserves ZERO stars! DO NOT GO TO THIS PLACE. I went to Golden Needle to have a bridesmaid dress that needed slight alterations and a dress that needed hemmed. I called ahead of time and asked if a week was enough time for him to get it done. He said "Yes, no problem." That was on Wednesday. The following Thursday (8 days later) they called me saying my dresses were done (I had told them I needed them Friday Morning). I went to pick them up and I asked if I needed to try them on and he said no. I went to pay for it and my bill was $140!!!! I said, "Ummm, how much was each dress???" He said "The bridesmaid dress was $95.00 and the other dress was $40.00." Forty dollars to HEM a dress ONE inch! So, I take the dresses home and try them on that night (we leave for the wedding on the east side of the state the next morning). I try them on to find out that the "hemmed" dress was WAY too short (I specifically told him how long I wanted it) AND.....my bridesmaid dress was FALLING off of me!!! I called them the next morning and he said "Bring it in and I will look at it." My husband and I take the dresses in first thing in the morning and the man that was there (I think it was the other guy's dad) looked at the dress on me and he says "Oh yeah, this isn't done. It hasn't even been fixed, all the pins and markings are still in it!" I informed him we were leaving for the east side of the state and he said he could have it done by 2:00 (this is at 8:00 in the morning). We told him that we were leaving for the east side of the state by 9:30 and we needed the dress. We had to call a friend that was coming to the wedding later that evening and she had to go pick the dress up later and bring it with her that evening. When I asked for a refund/discount, he says "Why would I give you a discount? I'm going to fix it." We tried explaining WHY we deserved a refund and he did not understand and kept saying we did not need a refund because he was going to fix the dress. NEVER AGAIN will I go there and I am telling anyone I come into contact with to NEVER go to this shop. read more