Paid $12 for the drive through car wash and it took about two minutes and did not even melt all of…read morethe snow off of my car. They were nice when I called about it, but an offer for me to go rinse my car off in their bay for free does not really make up for wasting $12. I'd like to support this business but the drive-through wash is the worst I've ever paid for. I hope they can either fix it or lower the price is all you are getting is a two-minute rinse with barely even any suds.

This review is for the automated drive-thru car wash. It was not very good... While it did clean…read moreoff most of the dirt on my car, all of the bugs remained stuck on the front and the windshield. I do know bugs can be hard to get off, but I don't think there is enough power from the wash. It seemed more like a garden hose than a car wash. Also, the spot-free rinse didn't work... I had spots all over the paint and every window... I recommend you do it yourself via the manual bays.

Don Foshays in Camden was a great export me. They put my spare tire on in just a few minutes,…read moreordered a new tire that came in the next day and had it balanced, aligned and me on my way in less than 30 minutes.

Had my car for 2+ weeks then suddenly realized that they couldn't do the work. Idiots also…read moreaccidentally drained the transmission fluid instead of engine oil in my dads car, then proceeded to overfill the engine (because the oil wasn't actually drained), requiring it to be towed to a dealership to have the transmission fluid filled, but the overfilled engine shredded itself and the car was totaled. He won't post this because he feels bad, but 0/10 horrible service would not recommend.

This place is run by a couple of brothers,giving it a family feel. Brought a repair there that was…read moreestimated to take 13 hours. It only took them 6 and I was charged for 6 houirs. Dont think any other place would have been this honest. I dont bring my cars anywhere else,they are the best and do great work.

Do NOT bring any hybrid or EV here. Or maybe any car, tbh. I broke down 3 hours from home. All this…read morefluid was leaking out from under the front, and the battery coolant reservoir would not hold any fluid. I had my Chevy Volt towed to them, and without telling me that this was the extent of what they did to evaluate and diagnose the car, they just hooked the car up an OBD reader (which "reads" the codes from a car's computer") and then told me my electric battery was dead and needed to be replaced (which costs at least $6-7k) and charged me $115 for their expert diagnosis. I am by no means a mechanic, just a curious and logical person who didn't understand why they were saying it was the hybrid battery when the hybrid battery is under the middle section of the car, and the coolant fluid was pouring out from underneath the very front of the car. They never told me they didn't do a physical inspection of the vehicle, even though I gave them (via text and phone) plenty of information about how the car was acting, the leaking fluid, and the empty battery coolant reservoir, regardless of me pouring full bottles of fresh coolant into it. They charged me $115 for this "diagnostic" and weeks of extreme stress, since I initially trusted them and believed that my hybrid battery was DEAD. I eventually decided I should double-check their claim before rolling my car off a cliff, and learned from Google that what had likely happened was that a rock or something went through my grille and damaged my battery radiator, so the car wouldn't hold the battery coolant it needs. It would just leak out like a sieve from where the rock punctured it. I called and asked for a refund of the $115 "diagnostic fee," and was told by Mark that he explained all this when he saw me (I literally never met him; my Volt was towed in and towed out without my presence), then he changed his story and said that it was on the paperwork they gave me when I picked up the car (nope, see above), and then changed the story again, saying the paperwork was left in the car (nope, nothing was in the car). I mean, if you don't recall what actually happened, don't just make stuff up. My lord. Then he said he'd tell the owner and someone would get back to me about my request for a refund. Guess who never called... Anyone. To charge $115 to plug in an OBD reader (this takes LESS THAN 5 MINUTES), and meanwhile not read the notes -- if any were even taken during the phone calls I had with the shop telling them all the details of the car's break down -- or read my texts also giving the information that would've made it clear that they should, idk, maybe check the thing where the coolant goes or the thing the coolant runs through... And then after that shakedown, give me a wrong answer, cause me all this grief, and then be defensive about it... Bad service. Bad behavior. Bad communication. Bad business.

Brought a Buick in this morning for a diagnostic on the exhaust system. Was not informed beforehand…read morethat the diagnostic charge is $190.00 per hour, or $142.50 for our 3/4 hour diagnostic. They absolutely have to inform customers BEFORE commencing any diagnostic review that the cost is this high. We were trying to compare fixing the exhaust system with Copeland's charge of $1100.00. Eastern's quote turned out to be $1924.00 less the $142.50 IF we did the work there! Their response when asked why they did not inform us of their high fee was: we will credit you for the $142.50 diagnostic fee. Had us over a barrel. The problem is we won't be doing the work there as Copeland is clearly cheaper. No business from us in the future. Prices should be posted and/or discussed beforehand. Period.

Five stars for Kariann and crew. We had been advised the tire on our all wheel drive was not…read morerepairable. We we facing replacing all four tires because the old tires and new tire were just different enough in diameter to cause issues with ABS and AWD. In fact, the tire in question was repairable with patch and plug saving us $1200!!! This is an honest shop with great staff. I will be doing all my tire business with them and sending all friends and family here.

Went in for tires and an alignment and got the worst experience of my life! They destroyed my brand…read morenew rims, they torched the set screws out of the rotors, they didn't grease the new lower ball joints they installed! They did order new rims but messed yet another one up and Kerri Ann the manager said "we aren't getting you a new one" worst experience I've ever had at an automotive shop! Don't waste your time or money cause this place just doesn't care and the manager is awful! Stay clear of the Rockport VIP Tires & Service

I couldn't be happier with the work Copeland's did on my 1987 GMC Sierra square body. They replaced…read morethe engine, and the quality of their workmanship was outstanding. It was obvious they take pride in doing the job right. They paid close attention to every detail, made sure everything was operating perfectly, and didn't return the truck until they were completely satisfied that it was right. It's hard to find a shop that genuinely cares about the quality of their work, but the team at Copeland's absolutely does. Their professionalism, attention to detail, and commitment to customer satisfaction really stood out. My truck runs great, and I have complete confidence in the work they performed. If you're looking for a garage that values quality and stands behind their work, I highly recommend Copeland's. Thank you for treating my truck as if it were your own!

Over the decades my vehicles have usually been ones out of production and/or more obscure brands…read more When mechanical work on my vehicles exceeds my comfort zone, I have always turned to Copeland's - and will continue to do so. The knowledge and expertise of the technicians has always impressed me. They work with care and precision and the steps they take are always thorough. Most recently I bought a 28-year old vehicle down South that is structurally in fine condition but had suffered from decades of minimal maintenance. Over this past year an engine issue has been fully resolved and safety-dependent suspension items were diagnosed, discussed fully with me in advance, and professionally repaired. I believe that "you get what you pay for" - there are shops with lower labor rates and fewer equipment to aid the techs. The quality of the work is worth every dollar. I work very hard for my modest income; if I'm going to spend money on a vehicle, Copeland's is the place to do it.

Come here a few times and Dan will remember your name. Even Darryl will pause to say hello no…read morematter how busy he is. There is good reason why the next appointment here is about 3 weeks out in August--people adore Colby & Gale and keep coming back. They recently installed an appointment management system that sends out text reminders for appointments and gives you updates with diagnostics and photos of the work that needs to be done.

Not only did they overcharge for a oil change, they replaced a filter that didn't need to be…read morereplaced and did it after being told not to. They also broke the oil pan on the car after servicing it and then expected to be paid $350! For an oil pan! Upon being told that was unfair and unprofessional, the manager there, Daryl, started yelling and hollering at the front desk. Throwing stuff around and threw the keys and was told to get the f*ck out and never come back. What kind of company overcharges and charges customers for parts THEY broke? A garbage one. Don't take your vehicles here. Sullivan Tire has far better customer service and doesn't scream and throw a tantrum at their customers.

We use the car wash, the individual bays and periodically get our car detailed there. They have…read morebeen superb!

Good place to get the worst grub off the rental before returning it to rental agency and having to…read morepay lots extra for their cleaning service. Conveniently located.