I have gone occasionally to the Car Wash at this location. I have just discovered that 19.99 has been withdrawn from my account for the past 5 months. I don't recall ever selecting or signing up for unlimited washes per month. I am surmising that this amount represents a monthy payment for such a service which I have never used or would never never choose. I don't know how I can get reimbursed for all these deductions. Edward G. Rice edwricecfx@gmail.com read more

Monthly car wash pass. Wash car twice a week. Car shines when it comes out. Vacuums work well.

I had a monthly unlimited wash on two vehicles for several years at the Wakefield Massachusetts location. The brushes were changed regularly and gave a great wash. I was never damaged. last year I sold both cars and canceled the subscription. last week I noticed I was still being charged for one car. I called and left a message explaining the situatio. today I was credited all that was charged during that time. great customer service and this action speaks volumes of their corporate culture. great job. read more

Just an update!! Golden Nozzle reached out to me to explain about their vacuum situation. Apparently a car crashed into the side of their building and is in the process of being repaired so that's why the vacuums are inoperable. Also they explained what broke the night I was there. As I said in previous posts, I love this location! read more

I get my car washed at Golden Nozzle. I bought the plan that allows you as many washes as you want & it washes under my car. I'm happy with Golden Nozzle! I live in Wakefield. read more

Went for my first time in my brand new black Mazda CX-9 and after words was appalled at the amount of scratches and swirls left on my entire car bumper to bumper. I heard nothing but great things but never expected this.. Because of this I'm saving to have buffed out. In the meantime I cannot refer this business unfortunately. read more

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It's a standard drive-through car wash. I didn't see a touch-free option, so perhaps not the best choice if you're driving a super fancy car, but it was great for my daily driver. Prices were pretty reasonable, though you do pay more if you want an undercarriage wash. I like that you can buy wash books year round versus some other places in the area. Vacuuming looks like it's included with the wash, but I didn't try it out. Also, this place doesn't do the funky plastic sleeve on the rear wiper, which I personally think is a plus. read more

amazing customer service and attention to detail by Shaun the manager. Very professional and cared about the customers read more

Golden Nozzle Car Wash in Wakefield is good but it is not a touchless car wash like Cape Ann Car Wash in Wakefield. However, the cost was $10 vs $12. read more

The service is great very pleasant employees. I dealt with Sean and I could not be more impressed with his professionalism, he was so kind and friendly I will be going back. He is a one of a kind employee it is his pleasant personality that will have me going back. read more

I was looking forward to going through this car wash, but will never be returning. I paid for the wash, and in the middle of it, the carwash malfunctioned and my car was hit from the front and back. After stopping the wash to investigate what went wrong, the two teenage employees tried to blame it on the customers saying "you were not in neutral", when we were. They also did did not inform us that they were restarting the wash, causing all of the cars to hit each other for the second time. There is visible damage on both my front and rear bumpers. I went to speak with the employees at the car wash and was given nothing but an incident report to fill out and was told to expect a call within the next couple of days. They also allowed the guy that hit me from behind to drive away after the incident without getting any of his information. This is a major inconvenience, as this is my only vehicle and I need it to get to and from work and school. I will now have to take the time to have it fixed and be left with no vehicle. I am extremely disappointed with this carwash and will not be returning, nor recommending it to anyone I know. After all of that, my car wasn't even cleaned even though I paid for the wash. I paid for a clean and ended up with a major inconvenience I now have to deal with. On top of that, no communication from the carwash on how they will reimburse me for the damage to my car and for the wash I didn't get!!! read more

Yesterday I went to the location in Wakefield MA I am a usual customer as is my three family members who also have membership passes there and we have for the past few years. The man who I think is the general manager has always been way to friendly with me by calling me "beautiful" and blowing me kisses. I had ignored it as I am a young girl and this makes me extremely uncomfortable. But yesterday the line was crossed. My car window was down as I was waiting in line I usually roll the window up so he doesn't approach me but yesterday I had forgot. He approaches me and says "come on beautiful give me a hug" and shoves his way into my window to put his arms around me. I was not giving any signs that I was interested or okay with this hug. I am feeling extremely violated of my personal space and this is not okay. This Is extremely unprofessional especially in the work place and I am disgusted. Golden Nozzle Carwash has now lost all of my family members business and I hope you can all be aware now of this man as he is a sceevy disgusting older man who should not be doing this to young women or anyone. read more

Major problem with this car wash facility is that it's very very loud. It's almost impossible to just stand there and fill gas and clean car. I do care about my eardrums and noise pollution, so I would rather go to some other car wash facilities which are much quieter and much better. read more

Nelson was fantastic, after cleaning our car, we were in a bit of an pickle, had some issues but Nelson came over and helped us and everything was okay. read more

Do not go here! I paid for a one time wash and they began charging my credit card every month. Fraudulent!